Help! Can't add images

jseltzer · Post by **jseltzer** » Sun Mar 09, 2008 2:16 am

I keep getting this error when I try to add a .jpg (any .jpg) to my project:

"These files cannot be added to this project. These files may be of unknown file format, the computer does not have enough memory, or the file is copyright protected."

I know my computer has enough memory, and I know these are perfectly fine jpgs...any other suggestions?

heinz-oz · Post by **heinz-oz** » Sun Mar 09, 2008 2:54 am

I'm glad you know that you have enough memory and your files are ok because we have no way of knowing that.

There must be something wrong because I and countless others don't have that problem.

sjj1805 · Post by **sjj1805** » Sun Mar 09, 2008 2:59 am

Please click here -->

so that we can then view your system specifications.

What is the complete version of your copy of VideoStudio -
Open VideoStudio and in the top right hand corner press the [?] to display this:

I ask this because when I bought my Toshiba laptop it came pre-installed with a copy of DVD MovieFactory 5 for Toshiba. At first I was thrilled that Toshiba were doing this and increasing its circulation. I already own several full versions of DVD MovieFactory.

However i was later horrified to discover that the Toshiba version was crippled and does not include the JPG image format - stange when you consider that the majority of digital cameras adopt the JPG format for taking your photographs.