Preview Screen Does show clip when in SHARE to burn to DVD

sgalvez · Post by **sgalvez** » Thu Mar 06, 2008 7:05 am

Just upgraded to VS 11.5 from VS 10....but I'm having a problem where when I go to "share" choose DVD the PREVIEW screen doe bot show or play my clip and thus I cannot create chapters...all I see is black screen. I can burn the DVD but I lost the ability to preview and test MENUS. Also when I click on CREATE CHAPTERS it crashes and I get an error ref message

AppName: vstudio.exe AppVer:11.0.0.0 Mod Name: mfmediaservice.dll
ModVer 1.0.01

I looked for this issue in COREL wbesite but did not see any "fixes". I have SP1 loaded. Any clues or suggestions? A

Thanks in advance!

Sam

Clevo · Post by **Clevo** » Thu Mar 06, 2008 7:47 am

What is your operating system?

XP?

have you avoided SP2 for a particular reason?

In the past I believe this problem was fixed with the correct version of Direct x 9c

sgalvez · Post by **sgalvez** » Fri Mar 07, 2008 8:14 am

I have W-XP. Is VS SP2 Avialble? I just downloaded the latest version that was available in mid Feb. Where do I find SP2 fro VS?

Clevo · Post by **Clevo** » Fri Mar 07, 2008 8:45 am

sgalvez wrote:I have W-XP. Is VS SP2 Avialble? I just downloaded the latest version that was available in mid Feb. Where do I find SP2 fro VS?

I meant SP2 for windows XP

Can you tell me which version of Directx you are using please...

sgalvez · Post by **sgalvez** » Fri Mar 07, 2008 9:33 am

I have Windwons SP2, DirectX version 9.0c

Thanks for your help!

Sam

Trevor Andrew · Post by **Trevor Andrew** » Fri Mar 07, 2008 10:18 am

Hive you installed all relevant patches for VS 11

http://www.corel.com/servlet/Satellite/ ... 7911963266

2Dogs · Post by **2Dogs** » Fri Mar 07, 2008 3:47 pm

sgalvez wrote:I have Windwons SP2, DirectX version 9.0c

Thanks for your help!

Sam

Hi Sam, even though you have DirectX 9.0c, it might be worth trying the update. It might just fix the problem, and it won't do any harm.

Latest DirectX

Make sure you have all VS updates loaded too. The hotfix is only for people having trouble loading the program, so should not apply to you.

Hotfix, Update and Power Pack

woodchuck · Post by **woodchuck** » Fri Mar 07, 2008 3:50 pm

sgalvez,

I had the same problem and was given the solution by Ken Berry. Here is what he suggeted:

1. Go to Ulead web site and on the download page navigate to VS11. There you will find 3 patches. First, download and install the one at the bottom, dated Nov 6, 2007. Then install the next one -- the Power Pack --dated Nov 8, 2006. Ignore the top one unless you had the specific problem described. I did not install the top one.

2. Go to the Microsoft DirectX website and download the latest DirectX patch which is also labelled November 2007.

Applying these 3 patches solved the problem for me.

Good luck.

sgalvez · Post by **sgalvez** » Sat Mar 08, 2008 9:22 pm

Thank you all I will try these suggestions -- will let you know if I had any success!

sgalvez · Post by **sgalvez** » Sat Mar 08, 2008 10:02 pm

Installing the suggested patch and installing the lates activex version did the trick. ISSUE RESOLVED!!

I love these user touble shooting boards!!!
Thank you all for your help!

Sam