Patch for Ulead DVD Movie Factory SE using AMD Processors

[vzuelke]

I called Canon about the packaged software with the HG10 (Ulead DVD Movie Factory SE). It crashes, stating it encountered an error and then subsequently shuts down every time I try to get my videos back off my computer hardrive. Canon tech support said Corel came out with a patch for people using AMD Processors. They told me that the Corel program has issues with AMD Processors and in order for me to be able to use their software I would need to go to their website and download the patch. Why can't I find this patch? If it is there, it sure is not obvious. I would have expected that there are other people who have AMD processors and this would be a MAJOR problem. I downloaded & installed all the patches I could find on the site pertaining to the packaged software that came with my Canon HG10.

What do I do now?

[sjj1805]

Does this help?

Patch for Cannon HG10 with Moviefactory 5.6

[vzuelke]

I have already downloaded the patches associated with the HG10 and the DVD MovieFactory. The result was "could not find DVD MovieFactory 5.6 on the computer" I am using the "SE" version that came with my camcorder. I was told from Canon that there was a patch specifically for people who have AMD processors. I was told that Corel knows of the problem with AMD processors and had developed a patch for it and it was on their website. I can't find it and no one at Corel is answering the phones today. I hope I have not lost all my video's that were uploaded to my PC using the software Canon supplied with my HG10. This, of course is quite frustrating.

[sjj1805]

Try the 30 day free trial of MF6+ unlike the SE version it is fully functional though has less templates than when you purchase it. I have various versions of MovieFactory and they all work fine on my AMD 2400+ running both Windows XP SP2 and also Vista Home Premium.

http://www.ulead.com/dmf/trial.htm