Uninstall photo explorer 8.0
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- Posts: 6
- Joined: Thu Feb 21, 2008 3:52 pm
Uninstall photo explorer 8.0
I bought a Sanyo camera with a CD with manual and Ulead. I cannot open pictures now, I get "cannot findu32prod.dll". When I try to uninstall ulead it tries to install program, tells me there is already a program and it must be uninstalled. Just Google "u32prod.dll and it is obvious" that this is a major problem. I want this out of my computer. HELP!
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- Advisor
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Have you tried doing a search on your PC for that file? It installs with any of Ulead programs. I have 20 of them on my PC. It's apparently tied to the installshield.
When you're attempting to uninstall, are you canceling when you get the prompt about installing? I know when you try to "over-install" it will uninstall the program, before allowing the program to re-install. Try having the CD in your CD tray when doing the uninstall. It may be looking for some file on the CD before uninstalling.
If you're running WinXP, try doing a system restore, to just before installing the program.
When you're attempting to uninstall, are you canceling when you get the prompt about installing? I know when you try to "over-install" it will uninstall the program, before allowing the program to re-install. Try having the CD in your CD tray when doing the uninstall. It may be looking for some file on the CD before uninstalling.
If you're running WinXP, try doing a system restore, to just before installing the program.
Ron Petersen, Web Board Administrator
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- Posts: 6
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