Uninstall photo explorer 8.0

dogwire · Post by **dogwire** » Fri Feb 22, 2008 3:33 pm

I bought a Sanyo camera with a CD with manual and Ulead. I cannot open pictures now, I get "cannot findu32prod.dll". When I try to uninstall ulead it tries to install program, tells me there is already a program and it must be uninstalled. Just Google "u32prod.dll and it is obvious" that this is a major problem. I want this out of my computer. HELP!

Post by **Ron P.** » Fri Feb 22, 2008 5:38 pm

Have you tried doing a search on your PC for that file? It installs with any of Ulead programs. I have 20 of them on my PC. It's apparently tied to the installshield.

When you're attempting to uninstall, are you canceling when you get the prompt about installing? I know when you try to "over-install" it will uninstall the program, before allowing the program to re-install. Try having the CD in your CD tray when doing the uninstall. It may be looking for some file on the CD before uninstalling.

If you're running WinXP, try doing a system restore, to just before installing the program.

dogwire · Post by **dogwire** » Sat Feb 23, 2008 4:51 pm

tried cancel, cd in tray, cannot overinstall, still get message to uninstall. Cannot find uninstallin CD index of files.