Uninstall photo explorer 8.0

dogwire
Posts: 6
Joined: Thu Feb 21, 2008 3:52 pm

Uninstall photo explorer 8.0

Post by dogwire »

I bought a Sanyo camera with a CD with manual and Ulead. I cannot open pictures now, I get "cannot findu32prod.dll". When I try to uninstall ulead it tries to install program, tells me there is already a program and it must be uninstalled. Just Google "u32prod.dll and it is obvious" that this is a major problem. I want this out of my computer. HELP!
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Ron P.
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operating_system: Windows 10
System_Drive: C
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motherboard: Hewlett-Packard 2AF3 1.0
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Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
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Post by Ron P. »

Have you tried doing a search on your PC for that file? It installs with any of Ulead programs. I have 20 of them on my PC. It's apparently tied to the installshield.

When you're attempting to uninstall, are you canceling when you get the prompt about installing? I know when you try to "over-install" it will uninstall the program, before allowing the program to re-install. Try having the CD in your CD tray when doing the uninstall. It may be looking for some file on the CD before uninstalling.

If you're running WinXP, try doing a system restore, to just before installing the program.
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dogwire
Posts: 6
Joined: Thu Feb 21, 2008 3:52 pm

Post by dogwire »

tried cancel, cd in tray, cannot overinstall, still get message to uninstall. Cannot find uninstallin CD index of files.