Pc shuts down everytime i try to view a clip

pebratcher · Post by **pebratcher** » Thu Feb 21, 2008 6:11 am

It's funny I tried the trial version and it seemed to work okay on my pc, bought the full version and now my pc shuts down everytime i try to view a clip in the window of ulead. Talked to the Ulead techs they are stumped. still waiting for some good ideas on what t do.

sjj1805 · Post by **sjj1805** » Thu Feb 21, 2008 7:40 am

Start with a clean re-install
Re-Installation of Ulead Products

pebratcher · Post by **pebratcher** » Fri Feb 22, 2008 1:02 am

I un-installed and re-installed the software twice. still no luck .

thanks pat

sjj1805 · Post by **sjj1805** » Fri Feb 22, 2008 2:21 am

I have split this from the other post because this is a separate fault.
Let us now begin by establishing a few points.

1. When you say you have re-installed did you follow the method given in the link above. It is a bit deeper than the standard Windows Control Panel Uninstall.

2. Please complete as far as possible the itemns requested in this link:
Please Read This Before Posting

We especially need some details regarding the source files.

Alludo USER to USER Web Board

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