Create DVD - continue, nothing happens, no message, nothing

[PeterSiebert]

Hi,
trying to create a DVD with VStudio 11+.
After everything seems to be ok, menu and all layout stuff done I click continue and nothing happens. No message, nothing. I just verified that my DVD writer works without problems. What kind of software is that?
Peter

[PeterSiebert]

I remember that VS11+ shows that, when no DVD writer is ready (strange enough and not acceptable in Version 11).
I should mention that I changed the hardware configuration. I connected my DVD writer, which used to be USB connected, directly by IDE.

[lancecarr]

Do you have any software that allows you to "drag to disc?" This is called a DLA (Drive Letter Access) function. An example is Nero InCd. These types of program typically take control of the drive at start up and wont release the drive to other software.
In the case of InCd you have to uninstall it, other brands can usually be instructed to release the drive by shutting them down temporarily.

[2Dogs]

Hi,
trying to create a DVD with VStudio 11+.

Hi Peter, if you're not doing so already, it might be helpful to use the "suggested workflow". This will at least isolate disc authoring problems from encoding glitches though it possibly isn't related to the cause of your specific problem.

Suggested Workflow

After everything seems to be ok, menu and all layout stuff done I click continue and nothing happens. No message, nothing.

You might try installing the latest DirectX version. This is known to fix some issues in the disc creation steps.

Latest DirectX

I just verified that my DVD writer works without problems.

I trust you mean that you are able to successfully burn data or multimedia content to blank DVD media using another program, e.g. Nero.

What kind of software is that?
Peter

We mostly think it's pretty good, of course! When you experience problems, it's all too easy to blame it on the program, but more often than not it turns out to be a configuration issue. I'm glad to see that you've filled in the pc related stuff in your user profile, since that is always helpful in sorting things out. Your system looks fine, not dissimilar to my own pc in fact.

[PeterSiebert]

Hello lancecar,
thank you very much. What you suggested was very reasonable. I uninstalled the whole INCD stuff. But nothing changed. I'm very very disappointed.
If somebody wants to tell me that I as a user should work through everything which has been worked out by some expert before performing the most basic tasks, I only can shake my head.
I insist:
A software which doesn't react on the offered actions is a faulty software. The general problem is that you people always work in the exactly correct way and therefore these terrible software errors are never found, never corrected. I personally worked for a very long time in software development and for me the most important thing was always to achieve user acceptance.
Now I understand, why the technical support for this software is hiding.

[etech6355]

PeterSiebert,
When you connected the burner to the ide channel was it on the Master or Secondary channel and configured as a master or slave configuration?
Is it on it's own channel or connected on the same ide connector as a harddisk etc.
You know there is a jumper setting on the back of the dvd writer to select it as Master or Slave mode.

Another thing I've come across is the burning module has it's own preferences.
In the burning module If the assigned working folder was assigned to an external path that doesn't exist anymore this causes problems. The software is supposed to then revert to the users home path statement, sometimes doesn't because windows has the external path setup as a permanent map, which has to be removed manually under explorer. So check and see if windows still has the old usb burner mapped as a permanent mapped drive.

We understand your frustration

[PeterSiebert]

Hello etech6355,
thank you very much for your post. I didn't really expect it because I was such unpolite last night. The reason for that is that I wanted to prepare a DVD for my little granddaughter, who visited me today, showing her mother as a baby. I invested hours over hours into this project, in vain because of such a silly technical problem. I'll continue to solve it and will be grateful for each hit you can give me. I'll copy all data to a different PC with unchanged configuration and hope to get better results.
Kind regards Peter

[PeterSiebert]

My DVD being burnt on my backup computer I can care about my configuration problem, now.

[PeterSiebert]

Hello etech6355,
my DVD writer really was jumpered as secondary. I changed that and the problem is gone.
Thank you very much
Peter

[PeterSiebert]

Hello etech6355,
my DVD writer really was jumpered as secondary. I changed that and the problem is gone.
Thank you very much
Peter

[2Dogs]

I just verified that my DVD writer works without problems.

I trust you mean that you are able to successfully burn data or multimedia content to blank DVD media using another program, e.g. Nero.

When you experience problems, it's all too easy to blame it on the program, but more often than not it turns out to be a configuration issue.

If somebody wants to tell me that I as a user should work through everything which has been worked out by some expert before performing the most basic tasks, I only can shake my head.
I insist:
A software which doesn't react on the offered actions is a faulty software. The general problem is that you people always work in the exactly correct way and therefore these terrible software errors are never found, never corrected. I personally worked for a very long time in software development and for me the most important thing was always to achieve user acceptance.
Now I understand, why the technical support for this miserable software is hiding

This diatribe resulting from the temerity on my part to dare to post a link to the suggested workflow by sjj1805. Can Herr Siebert even begin to imagine how much effort Steve puts in to his comprehensive and lavishly illustrated guides?

Now, since the DVD burner was obviously NOT working

My DVD being burnt on my backup computer I can care about my configuration problem, now.

Suddenly

Hello etech6355,
my DVD writer really was jumpered as secondary. I changed that and the problem is gone.

I've worked in Germany quite a bit, and have several good German friends. I've picked up a bit of the language too, but I know exactly which word I would use to describe you, Peter.

[PeterSiebert]

I prefer to ignore what 2dogs ( I'm sure to know an English expression for him) wrote and correct my latest post:
The DVD writer was jumpered as SLAVE (on secondary) and obviously must be MASTER.

[PeterSiebert]

I would like to add that Steve's "suggested workflow" is an excellent document and I appreciate it very much. But for this specific problem is doesn't help at all. Without having read it I would perhaps still try to create intermediate disk files which is in many cases not possible with VS11+ (application enters a CPU-loop without performing I/O-operations). I agree that this fact has produced some prejudices against this software. Not because this error occurs - in a complex software system like this that is quite acceptable - but because no way to report the error is offerred and nobody cares about it.

[PeterSiebert]

Hello etech6355,
you helped me very much to solve my configuration problem. It shouldn't be too difficult to inform the user that no DVD writer could be detected instead of letting him guess why the continue botton doesn't work. That could already happen when the Disk funktion is selected for output. But whatever, for me that will never be a problem again.
The assumption you have about the no longer connected USB DVD device is also true. It is still shown by the explorer, but I have no idea how to get rid of it.
Will you give me a hint?
Thanks again and kind regards
Peter