Manual for VS11 has print too small to read

dazzler2 · Post by **dazzler2** » Sat Feb 16, 2008 7:14 pm

Hi everyone,
I respect Corel and its products very much and have been using them since Corel came into existance. However, sometimes a serious mistake is made that affects all users of a product.

I recently purchased a boxed Ulead VS11 Plus from Corel, which came with a miniature manual. Some donkey at Corel decided to save a few pennies in production at Corel by providing this useless manual with print too fine to read. Trouble is, we paid for a useable manual which is why we bought the boxed form. This error should have been caught by upper level management and blocked.

I suggest that all those who bought the boxed version of VS11 plus demand in writing to Corel that this useless minature manual be replaced at no cost to all registered users.

I will be installing and registering it soon.

Regards,
Dazzler2

GuyL · Post by **GuyL** » Sat Feb 16, 2008 7:26 pm

The manual is availabe within the software too.

2Dogs · Post by **2Dogs** » Sat Feb 16, 2008 10:48 pm

Do you find yourself holding the newspaper at arms length these days, and do policemen seem to be getting younger?

I'm sure the manual is aimed at "young" eyes.....

sjj1805 · Post by **sjj1805** » Sat Feb 16, 2008 11:51 pm

Sorry but did someone mention the writing was too small? find this problem with lots of instruction manuals and end up scanning them so I can read them on my computer screen - my eyes are not as good as they used to be!

Hold the [Ctrl] key and tap the [+] key !!

2Dogs · Post by **2Dogs** » Sun Feb 17, 2008 1:42 am

sjj1805 wrote:Hold the [Ctrl] key and tap the [+] key !!

I just tried this when reading a hardback book, but couldn't find either the ctrl or + keys......

sjj1805 · Post by **sjj1805** » Sun Feb 17, 2008 1:52 am

Post by **Ron P.** » Sun Feb 17, 2008 1:59 am

sjj1805 wrote:Sorry but did someone mention the writing was too small? find this problem with lots of instruction manuals and end up scanning them so I can read them on my computer screen - my eyes are not as good as they used to be!

Hold the [Ctrl] key and tap the [+] key !!

Corel needs to ship one of these with every boxed version..

Black Lab · Post by **Black Lab** » Sun Feb 17, 2008 5:49 pm

dazzler2 · Post by **dazzler2** » Sun Feb 17, 2008 8:59 pm

Hi Folks,
Thanks for your support...yeah sometime the eyes could do a better job. I guess I feel that if we loyal users let Corel get away with this error, we'll see it repeated continuously in the future. Best to stop it now.

I'm not a fan of online help in general, although it's fine on occasion. I prefer the printed manual, because it sometimes has to be studied to get things working right. Video Studio is certainly very intuitive in general, but there are numerous issues that stop us in our tracks...hence the need for this great forum.

Dazzler2

2Dogs · Post by **2Dogs** » Sun Feb 17, 2008 9:19 pm

Hi Dazzler,

despite my earlier flippancy I'm definitely with you on the benefits of having a usable printed manual, and in view of the fact that VS isn't just marketed at children, it would be better for Corel/Ulead to make the fonts readable.

My last boxed version was VS8, which came in a lavishly printed shiny box, and included an 8" x 5 1/2" folding, full colour glossy card Quick Start guide, and an approximately 200 page 7" x 4" monochrome printed manual.

woodchuck · Post by **woodchuck** » Sun Feb 17, 2008 9:48 pm

Hi Dazzler,

I too, prefer printed manuals. Since I purchased the download version (an upgrade from VS10+ to VS11+), I downloaded the manual in pdf from Ulead web site.

lespurgeon · Post by **lespurgeon** » Mon Feb 18, 2008 7:33 am

Yeah,
I have the paper one in a box, and printed the .pdf to 8.5x11 (about 140% or so) and keep that at the workstation.