Very worst sound

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Hamel
Posts: 37
Joined: Thu May 25, 2006 2:53 am
Location: Quebec city, Qc, Canada

Very worst sound

Post by Hamel »

Bonjour,
I use the Plextor Digital Video Converter PX-AV100U since 2 years to capture video from my camcorder and VCR. This system worked fine with VS10+ but not with VS11+. I have the same problem with DVDMF6. The video is clear but the sound is very very very bad. I used diferent setting like LPCM, MPEG, DOLBY, etc. the sound still the same: very bad. According to you, what could cause this problem ?
Thank you very much.
Black Lab
Posts: 7429
Joined: Wed Dec 15, 2004 3:11 pm
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
Location: Pottstown, Pennsylvania, USA

Post by Black Lab »

How is it bad? Choppy, distorted, loud, soft?

Right click on a clip and post the properties here.


GO HABS :!:
Hamel
Posts: 37
Joined: Thu May 25, 2006 2:53 am
Location: Quebec city, Qc, Canada

Post by Hamel »

Hi,
The audio Sound like Pop, Scratchy, distorbed. But, it's very difficult for me to described the quality. Sorry. Maybe I can send you the audio file by email.
Audio prpperties:
NTSC DVD
MPEG Audio Layer 2
48,000 Hz 16 bits stereo
224 Kbps

Thanks.
erock1
Posts: 202
Joined: Wed Dec 15, 2004 7:22 pm

Post by erock1 »

Hamel,
your problem piqued my interest. I searched the Plextor web site and found this in the FAQs:

Here's the URL
http://www.plextor.com/ENGLISH/support/faqs/AV00001.htm

When I capture my video with the PX-AV100U, the audio is distorted. How can I fix this?


1. In WinDVD Creator, when you are in Capture mode, click on the Wrench icon to open the capture settings. Select the Record tab and then move the slider for the Record Volume down. This will lower the volume of the audio to an acceptable level.


2. Distorted or noisy audio has been reported in some systems using using ¡§Virtual ¡§ processors, also known as Hyperthreading. Hyperthreading is a feature of some Intel P4 systems. The solution is to disable Hyperthreading in the system BIOS when using the PX-AV100U to capture audio. Please consult your user manual for instructions. Intel also recommends disabling Hyperthreading for all operating systems except Windows XP.


3. Distorted or noisy audio has been reported in dual processor systems. There is no solution at this time. Plextor suggests using the PX-AV100U on a single processor system only.
Hamel
Posts: 37
Joined: Thu May 25, 2006 2:53 am
Location: Quebec city, Qc, Canada

Post by Hamel »

Hi erock1,
I have been to see the Plextor web site before to post my problem on this forum. Thank you.
I think that the problem seems more complicated. I spoke with a sound engineer and according to him, it seems that the converter (Plextor) does not recognize the Dolby DIGITAL Audio coming from the source or a driver was deleted following the installation of VS11+. :?
So, I will continue to carry out tests.
Hamel
Posts: 37
Joined: Thu May 25, 2006 2:53 am
Location: Quebec city, Qc, Canada

Post by Hamel »

Hi everybody,
I would like to share with you my last test about my problem:

720x480 (16:9 or 4:3)
LPCM or Dolby or MPEG
The video is clear but the audio is very poor. The audio pop right in.

352x240
(Same properties then 720x480)
The video and audio are clean.

I don't understand what happend. Any idea ?

Thank you for your helps.
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

Please complete the details of your sound card in your user profile.
Hamel
Posts: 37
Joined: Thu May 25, 2006 2:53 am
Location: Quebec city, Qc, Canada

Post by Hamel »

I updated my profil
Thank you for your help
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