MF5 error message

lesio333 · Post by **lesio333** » Sat Feb 02, 2008 7:55 pm

I am trying to use MF5 which came with my HG10 Canon camera. The files from my HG10 are saved to my HD as *.M2TS files. When I go to new project/DVD/add video files - few seconds after loading the file I get error message "ulead dvd mf has encountered a problem and needs to close". Error report says: appname: dvdmf.exe appver: 5.0.0.0 modname:mciqtz32.dll modver: 6.5.2600.2180 offset: 000031c9 and long txt file is sent as a report.
Also when I try to play my movies recorded from HG10 camera using Intervideo windvd SE I am getting error message:"stop the file number 1 has invalid format".
I can play movies directly from my camera on TV.
I reinstalled my software.
I called Canon, they told me to contact Corel. Corel could not help me and told me to go web support
Any suggestions..........
Thanks

lb

spanct · Post by **spanct** » Tue Feb 05, 2008 3:03 am

any body get back to you on the issue

sjj1805 · Post by **sjj1805** » Tue Feb 05, 2008 3:32 am

Does this help?

Patch for Cannon HG10 with Moviefactory 5.6

lesio333 · Post by **lesio333** » Tue Feb 05, 2008 5:00 am

I tried, still same error