Plug-in error install for PI 12

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KPPang
Posts: 51
Joined: Tue Dec 11, 2007 7:59 pm
Location: Hobart, Tasmania

Plug-in error install for PI 12

Post by KPPang »

I am trying to reinstall DVD Menu Maker Plug-in.

It's a long story to try and explain why am reinstalling this!

Am getting this msg -

DVD Menu Maker
An error (-5009:0x8002801d) has occurred while running the setup
Please make sure you have finished any previous setup and closed other applications.
If the error still occurs, please contact your vendor: Ulead Systems.


Error Code: -5009 : 0x8002801d
Error Information:
>Kernel\CABFile.cpp (263)
>SetupDLL\SetupDLL.cpp (1611)
pAPP:DVD Menu Maker
PVENDOR:Ulead Systems
PGUID:1D7949FF-E551-4334-AB34-6610118365E3
$7.1.100.1248PAK
@Windows XP Service Pack 2 (2600) IE 7.0.6000.16512

Brief account of history - Before..... all system/programs were working fine... and help from Steve Jones was able to create/export/view/edit new menus... Very happy with it...all's well... A day later turned on computer - some programs malfunction esp VS 11+ and PI 12 -
Uninstall and reinstall both programs and now cannot install Plug-in!

Any advice most appreciated..Have check all compatibility in Properties!
No other programs running when trying to install plug-in.

Ta
KimPen
ps. Vista Home Basic OS -
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Ron P.
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Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Re: Plug-in error install for PI 12

Post by Ron P. »

KPPang wrote:
Error Code: -5009 : 0x8002801d
Error Information:
>Kernel\CABFile.cpp (263)
>SetupDLL\SetupDLL.cpp (1611)
pAPP:DVD Menu Maker
PVENDOR:Ulead Systems
PGUID:1D7949FF-E551-4334-AB34-6610118365E3
$7.1.100.1248PAK
@Windows XP Service Pack 2 (2600) IE 7.0.6000.16512

Brief account of history - Before..... all system/programs were working fine... and help from Steve Jones was able to create/export/view/edit new menus... Very happy with it...all's well... A day later turned on computer - some programs malfunction esp VS 11+ and PI 12 -
Uninstall and reinstall both programs and now cannot install Plug-in!

Any advice most appreciated..Have check all compatibility in Properties!
No other programs running when trying to install plug-in.

Ta
KimPen
ps. Vista Home Basic OS -
If you're OS is Vista, did you remember to install the Vista patch for PI-12? The above highlighted in red, seems that it is looking for WinXP SP2, and since it is not present, returns an error.
Ron Petersen, Web Board Administrator
KPPang
Posts: 51
Joined: Tue Dec 11, 2007 7:59 pm
Location: Hobart, Tasmania

Post by KPPang »

Ta Vidoman,
yes have patch installed...

Am disappointed with Vista HB OS.. all programs stopped working and had to reboot system - to cut long story short -

Finally uninstalled all programs and reinstalled.. MS Windows blocking InterShield Install Manager and InterShield Update Manager..have to unblock/give permission each time computer is turned on to work on Ulead programs......

Presently Ulead programs can be accessed & be executed but occassionally after closing - dialog box appears noting programs not responding....and shuts down!

Hopefully this might help someone with similar problem!
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