Previously ,I used Photoimpact 11 and I would like try and may be purchase Photoimpact 12.
So ,I dowloaded the trial version of the new soft and uninstalled the old one (Photoimpact 11) .
To unistall ,I used the normal way on my XP pro computer :
(Please I apologise ,I am a french speaking user and so I use the common appellations in french language.)
Panneau de configuration - Ajout/suppress programmes Ulead11 and then suppress .
Ok ,Photoimpact11 disappears of my computer but:
I surprised and I am afraid because Photoimpact12 refuses to be installed .
Everytime ,it says to me :
"Another version of the same soft is in use on your computer ,please uninstall it before install the new version " ....... again and again .
I deleted the files in " Programm files " and try to cleaned any traces in the register of the computer without any success
May be it could be necessary to use a special cleaning tool such as for the Nero softs for instance ?
Could you please help me to solve this problem because :
Now I cannot install Photoimpact12 and my good old Photoimpact11 as well .
It's very strange
