burner not working after installing MF6

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ccrogers
Posts: 1
Joined: Fri Jan 18, 2008 2:58 pm

burner not working after installing MF6

Post by ccrogers »

After using MovieFactory2 successfully for years, I needed to upgrade. So I downloaded and installed MovieFactory6 trial version. After trying to install on two of my machines XP was unable to detect the DVD burner. It is detected by the BIOS. I did check your Knowledgebase and actually removed Roxio from the computer but the DVD burner was still not detected by XP.

After I uninstalled MovieFactory and roll back to a point prior to the installation I can now see my DVD burner but cannot burn DVD's I keep getting a disk not detected error.

Can you help me get MovieFactory working?

Machine 1 HW 1GB RAM 26GB+ of disk space on a 1.17GHz processor
Machine 2 HW 2GB RAM 50GB+ of disk space on a 2.0GHz processor
skier-hughes
Microsoft MVP
Posts: 2659
Joined: Thu Jul 21, 2005 10:09 am
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: gigabyte
processor: Intel core 2 6420 2.13GHz
ram: 4GB
Video Card: NVidia GForce 8500GT
sound_card: onboard
Hard_Drive_Capacity: 36GB 2TB
Location: UK

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