unspecified error [5:0:0]

[stuartf]

if I try to bun a disc or an image or a folder I keep getting this message after clicking BURN whatever folder I choose to save the image in.
Any thoughts please?

[babdi]

StuartF
Try lowering the write speed

[2Dogs]

Hi Stuart, and welcome to the forum.

I would guess that since you've tried burning to disc, ISO file and folders that you may have looked at some posts on the forum, and those alternative outputs would have been my first suggestion.

My second suggestion would be to help us help you by filling in the pc related info in your user profile - then you won't have to keep repeating what version of VS you're using, what OS you run, your cpu, hard drive space and so on, all relevant factors in most problems.

You may however have fallen into the trap of using a workflow based on reading the VS manual or help files! Whilst this can work for many people, a suggested workflow has been developed to overcome the problems otherwise experienced by some others.

Assuming that you've successfully captured video files from your source, whatever that may be, and have them inserted on your project timeline, done all you edits - you then use "Share>Create Video File" to create a single large DVD compliant mpeg-2 file, rather than going to the "Create Disc" step.

You then open a new, blank project, having saved the old one to a suitable folder. You will use this project to author the disc - i.e, to create menus and chapter points etc.

With nothing on the timeline, go straight to the "Share>Create Disc" step and import the single large mpeg-2 file you created from your original project, then create your menus.

I would suggest you first try outputting this project to DVD folders before you try burning it to disc, though you might also consider burning to an RW disc. This would allow you to check that everything has worked out with no glitches in video or audio, before comitting to disc.

Before you do this, I would also suggest making a test DVD RW disc or DVD folders using a small mpeg-2 file - since it's obviously easier and much quicker to sort out the bugs in a small project than in a full length one.

Good luck!

[stuartf]

Hi 2dogs

Thanks for the repsonse

I've updated my profile as you suggested as best I can with the hardware spec.

However I have tried all the steps as you suggest and still get the same error when I'm trying to create a DVD folder, burn a DVD or create a disc image either togehter or invividually even with a small file - the error comes up almost instantly.

Our IT people working on it as wll with filemon etc. to track down the error

[Ken Berry]

Can you burn anything on that drive from other programs? Do you have Nero's InCD on the computer, or some equivalent packet writing software such as the similar module in Roxio's Easy Media Creator suite? Such packet writing software take control of a burner and denies access to it for other programs like VS. Mind you, it would not normally block creation of a DVD folder or iso disc image...

Has your computer system had the latest DirectX update patch (November 2007 from the Microsoft DirectX website)?

[PidTel]

According to your Profile your OS is XP Pro SP1.

The System Requirements for VS11/11+ specify XP Home/Prof SP2.
If I remember correctly, SP2 was also a requirement for earlier versions.

Tom

[2Dogs]

Well spotted Tom!

Unless it's a misprunt, it is also a serious security concern for any pc connected to the net. SP2 addressed a whole host of security vulnerabilities in XP, and security updates are only available for SP2.