lack of help

polarman · Post by **polarman** » Sat Jan 05, 2008 12:21 pm

seriuous issue this one.....I paid for WINDVD8, Corel took my money but have not given me any download link. I have gone through every possible means of contacting them but simply get caught up in endless loops that go back to FAQ's which don't help. My account doesn;t even show that I have bought the product and because it is not registered or downloaded, they can;t help me. Sorry Corel, but this is really NOT good enough and my only hope now is that someone reads this and acts on it.

sjj1805 · Post by **sjj1805** » Sat Jan 05, 2008 5:48 pm

Sorry to hear you are having problems with Corel.
This is a user to user web forum, no one here works for Corel.

To contact Corel Customer Service you need to login, HERE and complete the information required.

Corel uses what's called a Contact Form, instead of supplying an email address.

polarman · Post by **polarman** » Sat Jan 05, 2008 7:42 pm

thanks for your message...just wanted to sound off somewhere about Corel's useless support !! I have tried all of their stuff, and am going to hassle tjheir USA tel number next week, but will probably just have to give up ! Nice of you to remind me though that there are real people around ! Cheers