cannot open trial version

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ghoward
Posts: 15
Joined: Wed Aug 16, 2006 2:37 am
Location: Qld Australia

cannot open trial version

Post by ghoward »

I have just installed the trial version of msp8 and cannot open it. I get the screen that says 30 days remaining but after hitting the try button nothing happens. Have restarted my computer but still the same.
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Ron P.
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Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Post by Ron P. »

Sometimes DEP (Data Execution Prevention) a security measure in Windows kicks in and will prevent a program from launching, or slam it closed while in the middle of a project.

To Exempt a program from DEP do the following:

1. Right-click on My Computer and Select Properties
2. In the System Properties dialogue that opens click on the Advance Tab.
3. Click on the Settings button for Performance.
4. In the Performance Options, click on the 3rd tab, Data Execution Prevention.
5. Click the radio button for Turn on DEP for all services and programs except those I select .
6. Click on the Add button, a window will open that you can navigate to where the executable file for VS, MSP, PI or whatever program you're having problems with, is located. Generally this is found under C:\Program Files\Ulead Systems\. However you may have it installed to some other location on your system.
7. Once you have found it, click on it to add it to the execeptions list.

Now if DEP was preventing your program from launching that should take care of it.
Ron Petersen, Web Board Administrator
ghoward
Posts: 15
Joined: Wed Aug 16, 2006 2:37 am
Location: Qld Australia

Post by ghoward »

thanks vidoman. tried that but no luck.
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

Try using the "Run As" option and run it as an administrator.
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