Upgrading from VideoStudio 9 to MediaStudio 8 Pro

auntisocial · Post by **auntisocial** » Thu Dec 27, 2007 2:12 am

Hi! I am new to this forum and am posting here because I am having a difficult time getting information elsewhere. I have been using VideoStudio 9 for years now and for Christmas I get to upgrade to some new software!

I read in the FAQ that as a registered owner of VideoStudio 9 I am eligible to upgrade to MediaStudio Pro 8, but I'm unable to find out how to do this. The ordering options only allow downloads that upgrade from earlier MediaStudio versions.

I have searched the Corel Knowledgebase and also contacted Customer Service but have received no response. Do you have any suggestions? Thank you in advance for your help.

Aunti

heinz-oz · Post by **heinz-oz** » Thu Dec 27, 2007 2:21 am

I don't know if VS 9 really qualifies for an upgrade to MediaStudioPro. As far as I know, you need to own a previous version of MSP to qualify for the upgrade. Check this out: http://www.ulead.com/msp/sn_form_msp_esd.htm

auntisocial · Post by **auntisocial** » Thu Dec 27, 2007 2:29 am

I got my information from this page:

http://www.ulead.com/msp/faq.htm#3

Q: Am I eligible for upgrading to MediaStudio Pro 8?
A: Upgrades are available for owners of the following Ulead software versions:

Ulead MediaStudio Pro users
Ulead MediaStudio Pro 7.0
Ulead MediaStudio Pro 7.0 DVD Edition
Ulead MediaStudio Pro 7.0 Video Edition
Ulead MediaStudio Pro 6.5
Ulead MediaStudio 6.5 Director Cut
Ulead MediaStudio Pro 6.5 DVD Edition
Ulead MediaStudio Pro 6.5 Video Edition
Ulead MediaStudio Pro 6.0
Ulead MediaStudio Pro 6.0 Video Edition
Ulead VideoStudio user
Ulead VideoStudio 9
Ulead VideoStudio 9 SE VCD
Ulead VideoStudio 9 SE DVD
Ulead VideoStudio 8 SE Basic
Ulead VideoStudio 8 SE VCD
Ulead VideoStudio 8 SE DVD
Ulead VideoStudio 8
Ulead VideoStudio 7
Ulead VideoStudio 6
Ulead Workshop user
Ulead DVD Workshop 2
Ulead DVD Workshop Express

Thanks for the link I will check it out.

Aunti

Edit: Yes, I saw the page you have referenced and it is one of the reasons I am confused.

Post by **Ron P.** » Thu Dec 27, 2007 2:46 am

Those webpages do confuse people don't they..

What I would do is contact Corel, and provide them with the page indicating that VS qualifies for an upgrade, and demand that price. After all they are advertising that it does.

My opinion is they should have removed that page long ago, if it is outdated. Worth a shot isn't it?

auntisocial · Post by **auntisocial** » Thu Dec 27, 2007 3:08 am

Yes, I do believe it is worth a shot.

I have tried contacting them but so far have received no response. I might just have to try again.

I'm also very confused by the special holiday offering of Quartet (with a lot of other software thrown in), but no link to purchase it. LOL

Aunti

Black Lab · Post by **Black Lab** » Thu Dec 27, 2007 5:51 am

Just be aware that MSP appears to be on it's way out and won't be supported by Corel, so no product updates in the future. So make sure you don't update your machine to Vista or buy a HDV camcorder.

auntisocial · Post by **auntisocial** » Sat Dec 29, 2007 7:47 am

vidoman wrote:Those webpages do confuse people don't they..
What I would do is contact Corel, and provide them with the page indicating that VS qualifies for an upgrade, and demand that price. After all they are advertising that it does.

My opinion is they should have removed that page long ago, if it is outdated. Worth a shot isn't it?

Update: I contacted Corel and they did INDEED let me upgrade from VideoStudio 9 to MSP8. Thanks for the suggestion, Vidoman. Even though it looks like MSP won't be updated I decided that for the ugrade price it would be worth having it for now.

Aunti

heinz-oz · Post by **heinz-oz** » Sat Dec 29, 2007 8:32 am

auntisocial wrote:..
Update: I contacted Corel and they did INDEED let me upgrade from VideoStudio 9 to MSP8. Thanks for the suggestion, Vidoman. Even though it looks like MSP won't be updated I decided that for the ugrade price it would be worth having it for now.

Aunti

That is certainly my sentiment also. Well done and have a lot of fun with it.