VS 10+ crashes at 99% when creating file

[ravensuominen]

Hi, there!

I've used VS10+ to edit several kinds of material into MPEG-files and DVD's. I've hardly ever had any problems during editing or creating files except at the "99%".

I've used so many kinds of source material that I'm convinced they are not the cause here. I've also tried several different kinds of settings for the final product. The only thing in common is that I've always tried to create an MPEG-2 file.

VS manages to create two files: the one with video and the one with audio. It seems that the crash happens when VS tries to combine (multiplex) these. Sometimes it manages a few seconds, but never more than that.

I've always managed to multiplex the video and audio files manually with an external multiplex program, but it is a bit bothersome. Is there anything I can do to get VS to do the multiplexing as well (as it should)?

Thanks!

RS

[Ron P.]

Welcome to the forums,

Several kinds of materials? What kinds of materials? Several kinds of materials in the same project?

Please read this post, and return with as much of the information as possible.
http://phpbb.ulead.com.tw/EN/viewtopic.php?t=8959

You might want to view the tutorial on VS10 Preferences and Project Settings...

You might want to read through From Camcorder to DVD tutorial.

Please complete your System Information in your profile. Clicking on this button --> will take you to a short tutorial, explaining how to find and complete that information. This way it will always be available, and will save you from retyping it in the future.

Sorry, but the information you provided is like calling a mechanic on the phone and telling him your car is broke, expecting the mechanic to tell you what's wrong with it.

[ravensuominen]

In one project I used AVI video and JPEG pictures from a Canon IXUS.

In other projects I've used MPEG-2 video I've shot with my Sony harddisc video camera. (It produces DD5.1 audio)

My project settings are the ones in your Flash and I use PAL.

I've tried to make files using (at least) the following "formats":
- Same as project settings
- Same as first clip
- PAL DVD (16:9, Dolby Digital 5.1)

The other tutorial doesn't help that much because the parts about file creating are not written yet.

Here's one example project with camcorder material:
Project properties:
PAL (25 fps)
MPEG files
24 bits, 720 x 576, 25 fps
Upper Field First
(DVD-PAL), 16:9
Video data rate: Variable (Max. 6000 kbps)
LPCM Audio, 48000 Hz, Stereo

Clip properties:
PAL DVD
MPEG-2 Video, Upper Field First
24 bits, 720 x 576, 16:9
25 frames/sec
VBR (Max 9100 kbps)
Dolby Digital Audio
48000 Hz
Layer: none
Bit rate: 256 kpbs

[Black Lab]

I guess the next question is, what is your workflow? Are you going from editing your project straight to Share>Create Disc, or are you going from editing to Share>Create Video File, then Share>Create Disc? The latter is the Suggested Workflow used to avoid problems such as yours.

[ravensuominen]

Well, I hardly ever create a disk - just files.

[Black Lab]

You didn't answer the question though. What is your workflow?

[ravensuominen]

You didn't answer the question though. What is your workflow?

I edit the project, then (try to) create a file. I usually author a disk with another program, if at all.

[ravensuominen]

Ok. Since nobody can explain why VS 10+ can't perform a simple multiplex operation, I guess I have to conclude the program is broken and buy yet another editing program

[Ken Berry]

Successive versions of VS can multiplex just fine, and that includes VS10. You still have not provided very much information, and that is why no one is replying...

In the first place, you say that VS is producing separate video and audio files. That is not a normal operation of VS. If, at the end of editing a project, you select Share > Create Video File > DVD, then it will produce just one file of your project -- a DVD compliant mpeg-2, which contains both video and audio. Separate video and audio files are NOT produced.

If you then select Share > Create Disc > DVD, then you insert your single mpeg-2 file into the burning timeline, select a menu template, build your menu, preview it and then move to the final page of the burning module.

But here again I am confused by the little information you provided. You said that you usually produce a file and not a disc, which you burn in another program. But do you mean you only produce a DVD-compliant mpeg-2 (Share > Create Video File > DVD) or do you mean you go right through the burning process, but only produce either a disc image file (.iso) of the whole project, or a DVD folder of it (Video_TS)? I use the latter method and burn that to disc with Nero.

However, your reference to multiplexing leads me to believe you are also producing either an iso file or Video_TS folder, since the only time multiplexing occurs in VS is during the burning of either a disc or an iso image or a Video_TS folder.

But beyond that, I cannot comment, since we simply don't know what your exact workflow is, step by step, despite your having been asked about it twice before...

[Black Lab]

You still have not provided very much information, and that is why no one is replying...

You are correct, Ken. I tried to help, but without the info I requested it is nearly impossible. After reading the OPs replies, and the successive banging of my head against my desk, I started to get a headache.

[ravensuominen]

Since my previous posts seem to be too confusing, let's just concentrate on the most usual case:

I import files I've shot with my Sony Hard Disc Camcorder. They have the following properties:

Code: Select all

PAL DVD
MPEG-2 Video, Upper Field First
24 bits, 720 x 576, 16:9
25 frames/sec
VBR (Max 9100 kbps)
Dolby Digital Audio
48000 Hz
Layer: none
Bit rate: 256 kpbs

I trim the clips a bit and add transitions ("effects")

Finally, I try to create a file with "Same as First Video Clip"

I get a crash and a nondescript error message at 99%. When I go and check the folder I was trying to create the file in, there are two files - one with the video and one with the audio. Sometimes there's a third one that has both, but covers only about 30 seconds from the beginning.

That's as detailed a description of my workflow as I'm able to give with my limited intelligence.

[2Dogs]

Well that wasn't so hard, was it?

Have you just started to have problems with the footage from the Canon?

Do you get the same behaviour when doing a test project of small duration?

Do you have plenty of available space on your hard drive/drives?

Do you have the full version which licenses Dolby audio? If not, try output to MPEG or LPCM audio, see if that helps.

Have you shut down any screensavers, power saving utilities, anti-virus scans and other TSR programs?

[etech6355]

ravensuominen,
Under Preferences make sure the setting "Notify when inserting first video clip" is ON (or similar wording).

Make sure your project settings match your source video, in this case the audio doesn't match.
I have a feeling the problem may be in the audio part of the encoding.
Also, sometimes the end part of the original mpeg2 file may be cut short, this is the last GOP and may be slightly corrupted.
You may want to trim maybe 10 seconds from the end of the clip where the error seems to occur.

You Posted:
Here's one example project with camcorder material:
Project properties:
PAL (25 fps)
MPEG files
24 bits, 720 x 576, 25 fps
Upper Field First
(DVD-PAL), 16:9
Video data rate: Variable (Max. 6000 kbps) This setting should match your source video(s) BitRate settings.
LPCM Audio, 48000 Hz, Stereo This audio setting should match your source video(s) audio setting.

Clip properties:
PAL DVD
MPEG-2 Video, Upper Field First
24 bits, 720 x 576, 16:9
25 frames/sec
VBR (Max 9100 kbps)
Dolby Digital Audio
48000 Hz
Layer: none
Bit rate: 256 kpbs

Normally in VS the best method is to match your source video settings, then to produce a new video file you goto "Share -> Create Video File -> Same as Project Settings".
Before clicking on "OK" to render the file click on the "Options" Icon. You will see the "SmartRender" checked ON.
You can turn it off & see if the error goes away. When SmartRender is ON then VideoStudio also uses the project settings, this is why it's important for the project settings to match the source video.

Another method is to choose the "Mpeg Optimizer" and Accept the settings. If you look at the details you will see what VS intends to do to the new rendered file.

[ravensuominen]

Well, I didn't really tell anything new in my last post, just rearranged old stuff into a more readable form.

2Dogs:

I've had the same problems with both video clips from my Camcorder AND with still pictures from Canon Ixus. (To make it clear, I repeat: I haven't used Camcorder files and Ixus files in the same project)

The length of the project doesn't have any effect on the crash.

I have at least a few gigs of memory on every hard drive, but I've suspected that 4-5 GB of memory on drive C might be one reason for the crash. (I'd still expect a warning or error message instead of a crash if this is the case)

As far as I know I have the full version (That's what I bought, after all) and I've tried both MPEG and LPCM.

I have anti-virus scan on. I'll see if switching it off helps. I have no other TSR's or screensavers.

etech6355:

I think you may have given me the best advice so far. Audio may be the problem. Trimming doesn't help (tried that). Unfortunately matching the VBR of the original clip is not possible, because VS doesnt' accept a number as high as 9100 kbps. I'll give the other suggestions a try later today.

I'm a bit sceptical on SmartRender being the problem, though, since rendering itself is finished by the time VS crashes. (I believe the finished video and audio files in the target folder prove that.)

[Ron P.]

Unfortunately matching the VBR of the original clip is not possible, because VS doesnt' accept a number as high as 9100 kbps

Yes VS does, I just rendered an MPEG-2 clip with the VBR set at 9100kbps max. It's recommended not to use such a high-bitrate if you have more than one hour of video to fit onto a SD, SL DVD. Most DVD players are required to play a sustained rate of 9800kps. So they should play a DVD encoded with a bitrate of 9100 VBR.

The problem is that the 9800kps, must include the audio bitrate. So with the video BR at 9100 you don't leave much room for the audio.