Urgent HELP PLEASE

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rdwngsfn

Urgent HELP PLEASE

Post by rdwngsfn »

I am working on a Christmas project that needs to be in the mail by Tuesday or Wednesday. I am having major problems with the DVD Movie Factory 6. I have a project all saved and keep trying to bring it up today to finish it. It won't let me. I can't even save it to any disk. I keep getting this as my error:
C:\DOCUME~1|TAUNIE~1\LOCALS~1\Temp\1261-appcompat.txt. I have emptied my temporary files folder and still this is there. What else can I try to do. I am running windows XP. I am not sure what other info you need. Please let me know if you need more. I am so frustrated I am not thinking right.

Thanks so much.
RdWngsFn
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

You need to do the following:

Please click here --> Image so that we can then view your system specifications.
also......

PLEASE READ THIS FIRST BEFORE POSTING!!!
rdwngsfn

System Info in place - I hope

Post by rdwngsfn »

Ok I think I have it all. I am not computer tech savvy but I think I have it all covered.

Thank you so much.
RdWngsFn
Velojet
Posts: 132
Joined: Thu Aug 03, 2006 10:28 pm
Location: Auckland, New Zealand

Re: System Info in place - I hope

Post by Velojet »

rdwngsfn wrote:Ok I think I have it all. ...
Sorry, RdWngsFn, but we really do need more information to get a clear handle on what's going wrong for you.

Please take us step by step through what exactly happens after you click to launch DVDMF6.

"C:\DOCUME~1|TAUNIE~1\LOCALS~1\Temp\1261-appcompat.txt" is an error file generated by the compatibility mode of Windows XP when a program crashes unexpectedly. It allows Windows to report the error to Microsoft (if you choose to send a copy of the file).

What you need to do is to focus on exactly what you were doing when the problem happened. It could be caused by any number of other things, and a detailed account of what precisely you were doing before the error occurred is absolutely vital to tracking down the cause of your problem.

We're here to help, but you do need to help us by giving us full details of your problem.
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