Being a newbie I don't know if this has already been covered.
When i try to install the patch I get a message "installer cannot find Ulead Video 11 on your machine"
It is definately there, version 11.0.0157.0, help please
Patch will not install
Moderator: Ken Berry
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Ron P.
- Advisor
- Posts: 12002
- Joined: Tue May 10, 2005 12:45 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Hewlett-Packard 2AF3 1.0
- processor: 3.40 gigahertz Intel Core i7-4770
- ram: 16GB
- Video Card: NVIDIA GeForce GTX 645
- sound_card: NVIDIA High Definition Audio
- Hard_Drive_Capacity: 4TB
- Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
- Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
- Location: Kansas, USA
Welcome to the forums,
Yes this has been presented a few times before. The first thing that always comes to mind with this error, is a TBYB (trial) version. It appears that yours maybe a full version, is that true?
Next would be that you had a TBYB, liked it, and purchased an activation key, and not a full version. In other words you unlocked a trial version. If so, this seems to be a problem with Ulead, now Corel's programs. The patches/updates still see the program as a trial version. The patches will not install on trial versions, even though they state it is for "activated TBYB" versions. For that reason we always recommend against doing this.
Try doing a complete un-install/re-install. Ulead programs leave a lot of files behind. So just doing a simple add/remove programs from the control panel and then re-installing may not correct some issues. Instructions can be found here : Re-installation of Ulead Products
IF you did activate a TBYB, you might try downloading a fresh copy of the TBYB, installing that and trying to activate it.
Yes this has been presented a few times before. The first thing that always comes to mind with this error, is a TBYB (trial) version. It appears that yours maybe a full version, is that true?
Next would be that you had a TBYB, liked it, and purchased an activation key, and not a full version. In other words you unlocked a trial version. If so, this seems to be a problem with Ulead, now Corel's programs. The patches/updates still see the program as a trial version. The patches will not install on trial versions, even though they state it is for "activated TBYB" versions. For that reason we always recommend against doing this.
Try doing a complete un-install/re-install. Ulead programs leave a lot of files behind. So just doing a simple add/remove programs from the control panel and then re-installing may not correct some issues. Instructions can be found here : Re-installation of Ulead Products
IF you did activate a TBYB, you might try downloading a fresh copy of the TBYB, installing that and trying to activate it.
Ron Petersen, Web Board Administrator
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aleveritt