Ulead 11 plus: cannot open files Report ID: 0x80040836(2102)

[kbean]

Have been working with this software for a few weeks and everything was going well. Suddenly I get an error when attempting to import DVD. This feature was working fine and I'm not sure why it quit. I go to File menu and select "insert media file to timeline" then select insert DVD/DVD-VR or AVCHD. I then select import DVD folder and select folder "video_ts" The software goes throught the parse DVD content as normal and brings up the titles and chapters located on the disk. When I select a title it shows up in the preview window. I then select import and get the error message (noted in subject line)
I also found a work around in the forums where I copy the file to my hard drive and rename the .vob file to .mpg. I can then import the file using the insert video command from the file menu.
How do I fix this so I can import the .vob file directly from the disk. This is a major portion of my use for the software.

Thanks for the assistance

[sjj1805]

Have you recently installed some other software. I have found that this error is caused when h264vdechpdll.dll is replaced by a newer version.

Please view Fix: Import DVD (VOB) Files DMF/VS/MSP

[Dabitz]

SJJ, I noticed on your other post that you said to don't do this if you use AVCHD? I get this error when using AVCHD. Should I do this or not? The error message is the same (H264VDecHPDll.dll) when trying to import AVCHD videos into the timeline or via DVD/AVCHD import. If I can get my hands on this file that would work with AVCHD I can host so others can download it.

I hope you can help and thanks.

Dave

[sjj1805]

Steve,
Using MF6+ if I replace and use that file you posted after an avchd dvd is imported the program generates a windows fault condition.
Replacing back the original MF6+ file then MF6+ works again.
I would think that VS11+ would have similar results with an avchd disk.

Briefly this means that if you do not use AVCHD then this fix should work for you. If however you use AVCHD then do not use this fix.

[kbean]

Have you recently installed some other software. I have found that this error is caused when h264vdechpdll.dll is replaced by a newer version.

Please view Fix: Import DVD (VOB) Files DMF/VS/MSP

I don't remember installing anything new. I did look up the file noted above and found one copy of this file in the "program files\common files\Ulead systems\MPEG" folder. The file size is 993kb. I thought the original file was smaller than this but am not sure. Suggestions please?

[2Dogs]

I did look up the file noted above and found one copy of this file in the "program files\common files\Ulead systems\MPEG" folder. The file size is 993kb. I thought the original file was smaller than this but am not sure. Suggestions please?

983kb on my pc with latest patches and power pack.

[sjj1805]

Depends upon if you use AVCHD or not.
If you don't then rename your existing file and use this one instead
http://www.driveway.com/neqdx73470

[kbean]

Depends upon if you use AVCHD or not.
If you don't then rename your existing file and use this one instead
http://www.driveway.com/neqdx73470

I renamed the file and downloaded the one you linked me to above. This did nothing!
Also, as I am trying to fix this problem (and I don't have time to wait) I have found a workaround using DVD magic ripper, taking the DVD and converting it to an AVI file. THIS IS NOT HOW I WISH TO CONTINUE. I really want to find the fix for this problem. However, instead of fixing this problem I now have another. When I begin to create a disk and select several projects to go on the disk, I then move to create menu. I get an error message telling me "Cannot create menu"

Do the problems ever stop with this thing?

[etech6355]

kbean,
Do your restore that file back to it's original?
Your original post was that VS could read the disk file tables, because you got as far as the import selections, your error is generated when VS then attempts to read & access the videos on the dvd..

This is usually a corrupted dvd or bad data.
Try copying the whole VIDEO_TS directory to you local harddisk. If windows cannot copy the complete VIDEO_TS directory then windows also cannot read the dvd, so maybe it's a bad dvd.
If you can copy the complete VIDEO_TS folder to your harddisk then click on the import feature again and select 'Import from folder", then navigate to the VIDEO_TS folder on your harddisk that you copied, highlight it and try to import the dvd that way.

You never posted how you created this dvd and it's format (dvd recorder, home made by VS or MF, other methods )

[Ron P.]

I had a similar not the same, issue just yesterday. I noticed that when I tried to Import from a DVD and DVD Folders I could not. The program would error out, with a similar error number. However in my situation it would not complete the parsing.

I went through a long process of uninstalling each and all of my VS programs, and DVDMF. Then reinstalling one at a time to try to find the problem. However the problem persisted. This lead me to believe that it had to be a corrupt file(s) within the Common Files folder.

Having the CD for VS10+, I used it as the test for "repair" install. I renamed the DVD folder found in C:\Program Files\Common Files\Ulead Systems, and then done a repair install. This corrected the problem, as VS replaced that folder. Once that was done I continued to install all the other versions, and can now import from DVDs and DVD folders.

The renamed DVD folder was then deleted.

[kbean]

kbean,
Do your restore that file back to it's original?
Your original post was that VS could read the disk file tables, because you got as far as the import selections, your error is generated when VS then attempts to read & access the videos on the dvd..

This is usually a corrupted dvd or bad data.
Try copying the whole VIDEO_TS directory to you local harddisk. If windows cannot copy the complete VIDEO_TS directory then windows also cannot read the dvd, so maybe it's a bad dvd.
If you can copy the complete VIDEO_TS folder to your harddisk then click on the import feature again and select 'Import from folder", then navigate to the VIDEO_TS folder on your harddisk that you copied, highlight it and try to import the dvd that way.

You never posted how you created this dvd and it's format (dvd recorder, home made by VS or MF, other methods )

Thanks for the suggestions.
When you ask if I restored "that file" back to original, I assume you are referring to the h264vdechpdll.dll. I'm not sure if this is the original or not. I went to the link provided by sjj1805.
I did import the entire folder to my hard drive but VS11 would still not import the files--UNLESS I renamed the .vob files to .mpg and then it would bring them in. However, when I attempted to edit the newly named .mgp files I had another issue. These clips were up to 24 minutes long and I am using VS11 to cut the sections I need for the final DVD. After importing the files (which were changed to .mpg) VS11 would indicate on the counter that the files were only 3 minutes long? If I played the file in VS11 the entire file was there and would play but I could not move to the time frame I needed to cut I guess because of the time issue. Not really sure?
My workaround for this was to use DVD Magic Ripper to conver the files from the original DVD to .avi files on my harddrive and I can them import and edit the files using VS11.
FYI: My original disk was created on a Panasonic DVD recorder model DMR-EH50. Tapes from my old analog camcorder are loaded on this unit which can then create a DVD. I didn't post this earlier since I knew that was not the problem. Remember, all of the problems I am now having started after a couple of successful test projects where I have completed a new DVD from my edited files along with menus, music - the whole deal. Now the problems keep on coming.
I am literally just days from completing my this project and now I start having the issue that VS11 sends me a very detail error message on attempting to create the DVD menu (Cannot create Menu)
Also, FYI- I had another odd occurence last night during my attempt to create the menu. I cannot provide any details as I could not duplicate the problem. During the attempt to create menu a screen came up showing I was using "Moviemaker 6.0 ( I think this is correct)". The screen stayed up for a few seconds and it then went back to a VS11 screen and later showed my error message. I think I've seen some info on the board that "Moviemaker" is a different peice of software from Corel. I do not own Moviemaker? I am beginning to think that maybe "Moviemaker" is the core for VS11 with additional capability? Any thoughts?
I am very newbie to video editing so learning to use the software is challange enough. I don't really want to reinvent the wheel I just need something that works. I'm beginning to hate this software! It's so damn good you really want it to work but I'm not sure I have the time or patience to make that happen.
If any one can provide ANY assistance I would be most appreciative. If not, I am considering vidoman's suggestion, except one step further- To delete the whole thing and start over again.

[etech6355]

FYI: My original disk was created on a Panasonic DVD recorder model DMR-EH50. Tapes from my old analog camcorder are loaded on this unit which can then create a DVD. I didn't post this earlier since I knew that was not the problem

Personally I would start out clean & remove VS11+ & the common folder \Common Files\Ulead Systems. Then re-install VS11+ (as Ron did).
The pop-up screen can happen when you mix files from one ulead product to another.

For a future reference if using dvd-ram disks (you must be using a dvd-r dvd to have vob files, not a dvd-ram disk) there was a post on the MovieFactory Forum that when using panasonic dvd recorders if you format the ram disk, then record & don't do anything to the dvd-ram disk then VS or MF would import the dvd.
If you edited the ram disk in any way VS & MF may have a problem importing the ddvd. I confirmed this problem with my panasonic dvd recorders and that poster was correct.
If you have a feature in the recorder called "Fast Copy" this can also cause problems.

VOB files - The term VOB is a container, they can hold more than 1 mpeg2 file. So IF the VOB file contains 3 mpeg2 video files & you rename it to mpg is a corrupt mpeg2 video file. Usually the program will only see the 1st mpeg2 file. I think you may be able to correct this problem if you smartrender the file using the Mpeg Optimizer, It may combine the multiple mpeg2 files into 1 correct video file. There can also be sub-titles in the VOB file which is another reason renaming VOB to mpg doesn't always work.

VS10 could sparse a VOB file and import it correctly. This feature does not appear to be available in VS11+

The program Nero can also import dvd's.

[2Dogs]

I go to File menu and select "insert media file to timeline" then select insert DVD/DVD-VR or AVCHD. I then select import DVD folder and select folder "video_ts"

If you're importing from a DVD disc in your DVD drive, and it has the normal DVD folder structure, you should just click on the appropriate optical drive when the box comes up, rather than click on the "Import DVD Folder..." button.

Thinking that this might be the root of your problem, I first tried importing a 4.2GB DVD by selecting the drive, and then checking the folders and chapters when the DVD structure was revealed. This worked with no problem, and I was using my Pioneer DVD drive which is a fast reader, so it took about 1 minute for the parsing, then a further 6 minutes to import the 4.2GB file.

I then tried it in the way you described, clicking on the "Import DVD Folder..." button. The process turned out to be exactly the same, except that it involved a lot more mouse clicks to navigate to the VIDEO_TS folder on the disc - so it really is quicker to just click on the appropriate drive instead. Anyway, the end result was identical.

My desktop pc is possibly similar to yours, a P4 2.8c running XP home SP2 (though I recently did a clean install of XP which has given the old girl a new lease of life!

I trust you have checked to make sure that there is space on your target drive? Have you tried just importing a small part of the DVD, say a single chapter? If that works, it might suggest a hard drive space issue. Although you have a 500GB external drive, it would be all too easy to have a default capture folder on your C: drive, which might be short of space. Check the location of the "Working folder:" in "File>Preferences" under the "General" tab.

(additionally, and just a shot in the dark - if your working folder is on the external drive, try setting it to a folder on the internal drive, just to rule out a problem with the external drive. They can play up sometimes. Also don't neglect the basics - run Windows disc checks and defrags on all your drives to eliminate the obvious!)

If you do have plenty of space in your working folder, I suspect you may have a problem install of VS. In that case I would first set a Windows System Restore point and try a repair of the install from the original VS discs, if you have them. You can search this forum for details of uninstalling and re-installing VS.

Good luck!

[etech6355]

2Dogs,

I then tried it in the way you described, clicking on the "Import DVD Folder..." button.

You would use the "Import DVD Folder" to import the videos from a dvd that's was mirrored to your harddisk. So you naviagate to the VIDEO_TS folder on your harddisk.
This also works for AVCHD Disks.
For some reason in many of the Handycams and other dvd's the computer may have a problem reading the dvd. Copying the contents of the dvd to the harddisk, then importing from the harddisk can sometimes correct this problem.
Especially if the dvd being read is CPRM copy protected.

This is also the method I use if the DVD was written in the +VR mode. +VR disks have 2 directories on them, when importing them the import process continuously is reading & bouncing from these 2 directories. This makes importing a +VR disc a slow process because of the dvd readers seeking times and all. Copying both the folders from a +VR disk speeds up importing alot.

Importing DVD's can be tricky, depends. Nero can also import dvd's, it's somewhat slow at it.