Ulead VideoStudio has encountered a problem error

project mayhem · Post by **project mayhem** » Fri Nov 23, 2007 8:54 pm

Its strange every time i open ulead 11+ after i have used and saved it, i get "Ulead VideoStudio has encountered a problem and needs to close"
This only happens after i have already used and saved a video im working on, but if i restart my computer i dont get this message. it only happens when i have alrady saved ulead. It's pissing me right off because i have to restart my computer all the time if i want a break in between sessions when using ulead 11+.

Another thing is the video preview starts to stagger and skip after i have ran a video preview afew times but seems ok on the first few runs. Dam im sick of this crap i wish i went out and got roxie video wave then this bag of garbage.

Post by **Ken Berry** » Fri Nov 23, 2007 9:13 pm

It would be helpful if you gave us more information than that you get the error message and you have VS11+. Please read the sticky post at the head of this forum which read "Please Read This Before Posting", and get back to us. It would also be helpful if you filled in your system information so that it can be accessed by the System button below.

project mayhem · Post by **project mayhem** » Fri Nov 23, 2007 9:59 pm

Operating System: XP
Motherboard: not sure
Graphic Card: NVIDIA GeForce FX 5200
Sound Card: not sure but have no problem with sound.
Processor: AMD Athlon(tm) 1.66 GHz
Hard Disk Drive: 80GB internal and 500GB external i have been using the 80GB internal.
Memory Ram: 1.50 GB of RAM 1 stick is 1GB the other 500MB but both the same make.

SUBJECT:

Ulead crashes and preview slows down.

"Ulead VideoStudio has encountered a problem and needs to close" and video playback in Video Studio edit starts to stagger and skip when previewing my movies that im working on.

Describe your problem:
after i have used and saved it, i get "Ulead VideoStudio has encountered a problem and needs to close"
This only happens after i have already used and saved a video im working on, but if i restart my computer i dont get this message. it only happens when i have alrady saved ulead. i have to restart my computer all the time if i want a break in between sessions when using ulead 11+.

Another thing is the video preview starts to stagger and skip after i have ran a video preview afew times but seems ok on the first few runs.

Properties of your source files (format, file size, where did you get it?):
All files im working on are MPG files. and things seem to get worse when overlays and effects are added. But things seem ok when i first use the video preview playback it seems to happen after i have used it afew times.

Project Settings (important):
Not sure if im looking in the right area but this is what ulead says:
Edit file format: MPEG
Pal 25fps
MPEG file
24 Bits, 720x576, 55fps
Lower field first
(DVD-PAL) 16:9
Video data rate: variable (MAX; 8000 KBPS)
Lpcm Auidio, 48000hz Stereo

PAL or NTSC: PAL

Error Codes (if any):
AppName vstudio.exe AppVer 11.0.0.0 ModName unknown
ModVer:0.0.0.0 Offset 0a201468

Product Version: e.g. VS10 or VS11+
VS11+

Post by **Ron P.** » Fri Nov 23, 2007 10:12 pm

Thanks for providing that information..

So far a possibility would be the size of your internal hard drive. If you are just using this one drive, it may be rather full. How much free space is there on your 80gig drive?

You can try using your external drive. Go to Preferences (press F6), and then set the working folder to a folder on your external drive. I use 2 internal drives, 1-200 gig, and 1-250 gig. I also have a 500 gig external USB drive.

It appears as though you copied down the Project settings and not any video file properties. Try right-clicking on a video file that you captured, either in your Library or your Timeline. Those properties and your project properties should match.

If your internal drive is rather full, then try moving some files over to your external drive to free up some space. Video editing requires a massive amount of real estate to edit. While editing a rule of thumb is to allow for at least double the file sizes of the video being worked on.

Next is to make sure you are allowing the maximum amount of resources to be devoted to your editing. Having other applications running, even in the background will steal those from VS. Shut down instant messenger apps, antivirus, spyware. You might want to review Steve's tutorial on Creating a Video Editing Profile.

Post by **Ken Berry** » Fri Nov 23, 2007 10:17 pm

I assume also that it was a type when you wrote that the clip's speed was 55 fps. For PAL it would normally be 25 fps.

project mayhem · Post by **project mayhem** » Fri Nov 23, 2007 10:27 pm

Yes 25 fps not 55

I have to pop out but i will be defo trying some of the things you mentioned above to see if i get any improvement, and will sort out the video setting as well. I will let you know if the is any improvement or not in the next few days.

Just to note i do turn off my MSN and my anti virus and other things before working on ulead.

Thanks for your time

Clevo · Post by **Clevo** » Sat Nov 24, 2007 12:40 am

It's definitely a resource issue as the same things sometimes happens to me, epecially if I'm switching between apllications like Photoshop (to do a quick touch up on a still) or find something on the net.

Preview screen starts to slow down then I know it's time to save my work...exit out of all programs and restart the PC.

An 80gig harddrive is more than likely getting pretty much full and not leaving much room for a swap files. It's also indicitive to a fairly old PC (approx 4-6 years old?) In which case the motherboard is probably the bottle neck as was the situation back then.

There are things you can do within VS too... in File/Preferences. Turn down some of the settings. Preview= something other than best. And for video files switch to File Name only...or the medium settings of Thumbnail and filename.

I'm getting a new PC this christmas

project mayhem · Post by **project mayhem** » Sat Nov 24, 2007 9:15 pm

One word

K-LITE CODEC PACK

That was the problem with the crashing because everytime i was using my videostudio a codec called ffdshow was popping up in my taskbar, so i removed the ffdshow codec then Ulead would not load my project up at all... so i removed K-lite codec pack and now i have no crashing and my preview screen seems to be working fine for now.

Because i have uninstalled the k-lite codec pack i cant use some AVI types in my project, so is the anymore AVI codecs you guys recommend downloading that will work fine with Ulead?

Anyhow guys thanks for your help.

Post by **Ken Berry** » Sat Nov 24, 2007 9:52 pm

The only .avi files I can think that you are talking of (apart from uncompressed AVI and DV/avi) are DivX and XVid, both of which you can download separately. Do a Google search or for DivX, go to the divx.com site for the free community version. I think XVid is available on the SoundForge website, but it is free and available on numerous other sites.

I am not sure about motion jpegs (MJPEG) from certain still cameras -- they may also use the .avi extension (which is only a wrapper). But if you have such a camera, the codec should have been downloaded from the camera's installation disk.

As for K-Lite, I am not surprised it turned out to be the culprit. You thus join a very long line of people who have installed mega codec packs, only to find they cause more problems than they are meant to resolve. When I have resorted to such a pack, I have been very specific about one or two codecs in the package that I wanted. I installed only them and not the whole pack. All too often, those packs are thrown together with an eye on quantity rather than quality. Some of the included codecs actually conflict with others in the same pack, not to mention potentially also with those already on your computer...

project mayhem · Post by **project mayhem** » Sun Nov 25, 2007 4:00 pm

Ken Berry wrote:The only .avi files I can think that you are talking of (apart from uncompressed AVI and DV/avi) are DivX and XVid, both of which you can download separately. Do a Google search or for DivX, go to the divx.com site for the free community version. I think XVid is available on the SoundForge website, but it is free and available on numerous other sites.

I am not sure about motion jpegs (MJPEG) from certain still cameras -- they may also use the .avi extension (which is only a wrapper). But if you have such a camera, the codec should have been downloaded from the camera's installation disk.

As for K-Lite, I am not surprised it turned out to be the culprit. You thus join a very long line of people who have installed mega codec packs, only to find they cause more problems than they are meant to resolve. When I have resorted to such a pack, I have been very specific about one or two codecs in the package that I wanted. I installed only them and not the whole pack. All too often, those packs are thrown together with an eye on quantity rather than quality. Some of the included codecs actually conflict with others in the same pack, not to mention potentially also with those already on your computer...

I downloaded the Divx codec from they website and it works fine, well i have had no crashes with it. But i still find my computers starts to stagger when working with some AVI types? So the solution is that ive been coverting my AVI files to SVCD using "Ultra AVI Converter" since ulead is very fussy in doing it with some AVI types, and i find that my computer works well with SVCD. I may lose abit of quality but i can live with that since my projects are small.

But i have to say VS11 is very buggy in my option. I have not had this this many problems when using the likes of Roxie Video Wave or Sony Vagas.

Anyhow thanks for your time.

Post by **Ron P.** » Sun Nov 25, 2007 4:17 pm

Are you wanting to create DVDs? SVCD format is for producing CDs not DVDs. That's really taking a hit on quality to start with. You have not stated if the "AVIs" you're working with are full-uncompressed (uses about 65 gig per hour of video), DV (uses about 13 gig per hour) or DivX, Xvid?

My suggestion is that if you're intentions are to create DVDs, then convert your "avi" to MPEG-2 DVD compliant. That way you don't suffer such a loss in quality.

project mayhem · Post by **project mayhem** » Sun Nov 25, 2007 5:28 pm

vidoman wrote:Are you wanting to create DVDs? SVCD format is for producing CDs not DVDs. That's really taking a hit on quality to start with. You have not stated if the "AVIs" you're working with are full-uncompressed (uses about 65 gig per hour of video), DV (uses about 13 gig per hour) or DivX, Xvid?

My suggestion is that if you're intentions are to create DVDs, then convert your "avi" to MPEG-2 DVD compliant. That way you don't suffer such a loss in quality.

Im working on afew internet videos so quality is not the big issue since the videos are going to go on the likes of youtube. I did use MPEG-2 at first when i was trying to convert Divx to MPEG-2 but the clips that never turned out right for some reason, they were jumping all the time but when using SVCD i got better results.

In future i have afew DV tapes that i want to put on DVD so i will keep an eye out for Mpeg-2.