VS11+ Missing decorations after power pack install

swilkens · Post by **swilkens** » Sat Nov 17, 2007 9:57 pm

I finally got the Power Pack successfully installed so VS doesn't crash when started (http://phpbb.ulead.com.tw/EN/viewtopic.php?t=27250) by installing it on another machine instead. However, I now have another issue. I see that the power pack put a bunch of new decoration objects (D2 - D28) into the library, but unfortunately the actual files didn't seem to get put anywhere because none of them are linked and I can't find them on the filesystem. Anyone else have this problem?

Thanks,
Steve W

Post by **Ken Berry** » Sat Nov 17, 2007 10:38 pm

Are they not on C:\Program Files\Ulead Systems\VS11\Samples\Decoration? They certainly are there on my update VS11.5+...

swilkens · Post by **swilkens** » Sun Nov 18, 2007 6:10 pm

Nope. That's the first place I looked. All the frames are there, but not the decorations. Very Strange. Makes me wonder what else I'm missing. Is the stuff in the "Samples" folder proprietary to Corel or can someone email them to me?

Thanks,
Steve

ScottD · Post by **ScottD** » Mon Dec 10, 2007 1:31 am

Steve & Ken,

I installed the Patch (UVS11_Patch_Eng), PowerPack (UVS11_Plus_ESD_ENG_PowerPack) and Hotfix (UVS11_DMF6_HotFix01_Install_Issue) and lost the D02-D20 PNG files that were in the Decoration folder. There were additional files, F01-F28, that were added as part of the upgrade but not near as useful as the D series that are now missing.

If the PNG files exist and are not proprietary, please send them to me via email. If they are proprietary, please post how we can resolve this problem for others who may be experiencing the same problem.

Thank you

Scott

Post by **Ken Berry** » Mon Dec 10, 2007 2:03 am

I am intrigued to know when, and in what order, you installed the third one you mentioned, the Hot Fix. Had you been suffering the problem for which the hot fix had been designed? If so, did you follow the exact instructions for its installation i.e. uninstalling VS, installing the hot fix, then reinstalling VS?

ScottD · Post by **ScottD** » Mon Dec 10, 2007 5:39 am

Excellent questions so let me be more clear on the HotFix.

I did follow the instructions, which for me is unusual... I had not been suffering any issues and installed the HotFix because I know the importance of keeping the application current.

It was a real pain to uninstall and reinstall but I thought being current would be beneficial. Of course, I may have been mistaken since it blew away some fo the files.

Please let me know if there is anything further I can provide. Also, I appreciate your help. Thx

Scott

swilkens · Post by **swilkens** » Mon Dec 10, 2007 6:22 pm

For me, reinstalling the Content packed fixed my problems.... But I did lose all the customizations I made to the Library

Steve

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VS11+ Missing decorations after power pack install

VS11+ Missing decorations after power pack install

I noticed the same issue

re: the Hotfix