No audio in clip playback

[silversurfer2]

When i do a DV capture file (split by scene) Project settings as either MS avi or MPEG in PAL into VS 11 the audio will only play back when the project button is clicked. When the clip button is clicked it plays without audio. This is before editing) Also going to the raw captured footage, if played with Windows media player 10 or 11 it also plays without sound ,but if i play it back with any other playback player i-: nero or power dvd , the sound is there.
Its capturing on a Medion PC with WIN XP with a realtek soundcard which had been problematical to use with VS 10 earlier in the year.
ANY help appreciated.. thanks in advance I am a raw beginner here..
Medion PCMD 8800 3Ghz 2ghz ram

Update:- As 11 was giving serious slow hanging problems at recognising my Panasonic camcorder (that was never seen on 10+) I have uninstalled 11 and replaced 10+, (recognised OK now) but, no improvement to sound playback. I just copied some existing video files from my PC to my brothers laptop and they play fine in his version of 11 and in Win media player, so, my files are containing sound that is playable in 'clip' mode.
By the way,the realtek problem was not accepting sound via front panel phone plugs, not sure if this is relevant to V 10/11 ? sorry but I am not a PC expert, thanks again for any tips you guys suggest.

[silversurfer2]

Hi, I posted this query last Thursday, but with almost 60 views and no answers I guess the experts are stumped.
I could solve it by going back to my flakey old Pinnacle studio 10, but pref. to struggle on with Ulead. I have a post on the Medion help forum in case the problem is somhow linked to the realtek software. It gave probs. ie unable to record any sound through front phono's from a anlouge 8mm camcorder. I wonder if I should once again install ver. 11+, but do I completely remove 10 first, or only after setting up 11+ ?
PC is a medion 8800; 3gb,pent.D dual core, with 2gb mem. Nvidia Gforce 6700XL graphics, input via firewire to eSata separate hard drive, thanks for any tips you post. silversurfer2

[sjj1805]

OK a quick recap of what we have so far.
You are capturing via firewire from your Panasonic camcorder.
You have Win XP (have you installed Service Pack 2?)
You have a realtek soundcard which was giving problems with VS10 earlier in the year (What were those problems?)
You press the Project button and get sound
You press the clip button and you do not get sound.

You copied some existing video files to another compurer and they played fine on the other computer. (Were these files that gave you sound problems on your computer?)

The realtek was not accepting sound via front panel phone plugs
(erm.... you said you were 'capturing' via firewire - the sound enters the computer via that cable)

Do I remove VS10 before/after installing VS11?
No need - you can keep both copies. If you want rid of VS10 then it might be better to remove it first otherwise when you remove it later it might take with it a shared file used by VS11.

[silversurfer2]

Hi Admin, thanks for reply. Yes to all your points.
extra info.
the probs with the realtek on Medion8800 (a good machine sold by Aldi supermarket) was ongoing for many users. The front phono input sockets for older anologe sound and vid. seemed to be disabled. I was earlier in year trying to input some vid from an old pre firewire hi8 camcorder. I eventually managed to overcome by using the inconvienient to access rear mini jack plugs. I am currently onto the Medion forum and in proccess of accessing updated realtek drivers.
The files that gave problems (all the files so far copied from my DV camcorder via firewire have this 'missing' sound on clip playback. And strangely when I tested the AVI files via Media player, but they will play sound in other players ie Nero)
A sample couple were copied across to a laptop and sound played ok in its media player and ulead 11 'clip' , suggesting sound was being recorded, as it obviously is to play in my 'project'.( at first I thought this was normal for Ulead, but on my brothers laptop it plays on clip and project.)
As you can imagine i am not sure if the fault is with my Ulead 10 prog. (that is why i thought to upgrade to 11+, but that would'nt/hung up accessing my DV camcorder) OR with the known problematic realtek. AND TO MAKE IT WORSE I am pretty thick with PC mumbo jumbo, sorry!
Anyway, thanks for any advice you put forward, I will do my best to follow it, silversurfer2

[silversurfer2]

Quick update, just downloaded and installed latest Realtek drivers, WDM R 181. version 5.10.0.5506. No differance, still no sound in 'clip' in any prev. files, still no sound when I played them in Media or Power cinema but OK in AC3(Nero). I have a major bit of work to edit 4 different camcorder tapes from mini DV and Sony digital 8 for my daughters wedding (last year!) I initially gave up after crashing regulary on Pinnacle studio and have now copied all the foootage via Ulead 10 onto this Medion using AVI (microsoft) as initial Project setting, as recommended. It's only now that my brother has seen my efforts that he says be carful, no sound in clip is not correct. I do not want to waste weeks learning/editing etc to only find it's all for nothing as i did not fix this problem. Promised the finished DVD for Christmas, luckily did not say which one! Moschner

[skier-hughes]

Is the firewire onboard or a seperate pci card?
I usspect onboard with medion.
Have you checked for updated drivers and bios for the computer that you have?

Can you let us have the file specs for the captured avi file.

[silversurfer2]

Hi Graham, I'm not sure where the firewire goes and not sure which drivers you ref to (done the sound/realtek ones and Bios tweaks is beyond my ability.
It is confusing as the recorded clips, wether AVI or VSP will play fine in AC3/Nero but not in Power cinema or Media player so the sound is there, just like a switch has to be accessed. I thought perhaps as a beginner I was not clicking the right buttons/or my version was faulty as the same clips play fine on my brothers laptop so the sound is being copied by my PC, just not appearing in ulead 'clip'
If it was not for the prob. of wasting weeks of work if it is critical I would just press on.
Video data you ask for ;-example file, 'general' AVI. 3.16 GB 14 min.
'summary' 720 x 576 bit rate 1536kbps. audio sample size 16 bits PCM 25 frames.
Also an edited short sequence (approx. 6 clips) ulead studio 10 document 45kb. not sure what most of it means but perhaps it shows something.
the feedback from medion forum is posibly a faulty sound chip on the motherboard...but why does it work fine on nero? pehaps I should reinstall pinnacle 9 or 10 to see if it reoccurs ?

[skier-hughes]

I refered to updated drivers for the motherboard which indicated firewire useage, it would be marked on the medion site probably.

Try capturing some video with Windows Movie Maker, it'll be on your pc as it comes with Windows.

Does that have audio in movie maker?
Does that play in media player?
Does it play properly if you import the file into video studio?


I don't see that it is a major problem, if you have already edited weeks of work, you are working well with the problem and you may as well finish what you are working on and then address the problem.

[silversurfer2]

Hi Graham, did a reply an hour ago but it seems to have got lost! anyway try again. Am waiting for reply from Medion forum re update motherboard. I will try to save some fresh footage to Win Movie maker, as you suggest.
I have a lot of original footage, inc. backups (100gb)saved via. ulead in AVI. then edited/transitionals/rendered etc into 'chunks' of AVI's ready (I hope!) to move onto menuing and making DVD discs.
I am worried if this sound prob. will rear up and kill all my work at this stage? As the material is AVI could I import it into another edit Prog. in case (I need a 'lifeboat')
I lost a lot of work last year in flaky Pinnacle with it's multi file ref's that i did not understand and no guidance found in manuals!
Will the uvsp.ref. be needed to access these Ulead made AVI's? I am hoping that they are 'freestanding' so i could go back to them and 'tighten them up' if ness. As you may gather, I am new to computer editing, coming from tape/tape editing. thanks silversurfer2

[Ron P.]

The DV/AVI's are video clips, and you should be able to use them in any video editing application that accepts DV/AVI format.

The uvsp (Ulead VideoStudio Project) files are proprietary to Ulead VS only. They are not video files or clips. A VSP is similar to a text file, that contains instructions on what clips are being used in your project, where the clips are located on your PC, where to cut the clip, what transitions, what effects, titles, ect. In order to use a VSP, all the clips need to be in the same place on your PC, or at least you will need to know where you may have moved them, so that you can re-link them to the project.

One thing that skier mentioned was to try capturing using Windows Movie Maker. If you capture using WMM, and there is no sound, then it would indicate a problem with your system, and not with VideoStudio.

[silversurfer2]

Thanks Ron, I'v copied some fresh video in from my firewire, also from audio/ comp video and even a memory card and all plays sound in movie maker edits. but then movie maker does not have a clip / project option (that I can see) I personally think there is some missing link in realtek management of sound.
I have had the side off the PC and there are no wires/plugs off.
(tried some fresh capture in Ulead and still no sound in clip mode). So this eliminates problems in firewire cables, even ulead software, as the sound is recorded and plays (in project mode).
In the absence of any experts tips to find hidden commands to turn on sound in clip I think I must accept defeat, get back to editing the wedding vid. and pray it will not effect finished edits in DVD assembly. Pinnacle studio is not an option! silversurfer2

[silversurfer2]

Hi guys, update on sound problem. updated to media player 11 and for some reason now plays sound, but no effect on Ulead. In desperation I tried every option in 'clip' mode. FINALLY got some sound to play in clip!!!
In sound 'atributes' I ticked duplicate and chose left (but right does the same) now the sound plays ???? Not sure why or if it will mess up something else ie. if I do any sound adjustments/add sound tracks. certainly I want to add background music. Anyway if you/experts say ok I will just accept the bodge I may have applied and get back to editing. Silversurfer2

[Ron P.]

Are your DV (avi) captured to Type-1 or Type-2? VS typically defaults to Type-2. Generally that is not a problem, except some computers may have a problem handling capturing a separate audio stream, which is what Type-2 DV does. Type-1 mixes the audio in with the video.

To test your project to see if it will turn out, you can render a short piece of it. To do this, click on the Project beneath the preview window. This will place you in Project mode. Then drag the triangles (trim handles) inward to make a short Preview Range. If done properly you will see a red line appear in your Time-line. The red line signifies the duration of your preview range.

Now go to Share>Create Video File, and choose the DVD option. In the dialog window that opens, name the video file, then click Options. In that dialog window, at the top you will see the options, Entire Project, and Preview Range. Select the Preview Range. This will render just the amount of video in the preview range.

Now you have a short clip, DVD compliant, that you can continue on testing. You can insert this into the DVD module, create a quick menu, ect, and then either burn to a DVD +/-RW (re-writeable DVD) or just create DVD folders, to test for sound. I recommend creating DVD folders, then using a PC DVD player to test it. This way you will now know if it is going to work.

[silversurfer2]

Thanks for the tips Ron, I'll try to have a go over the weekend. Looked at some of the clips but no idea how to find what type they were made under, properties/summary just says 'audio' ?
Whilst I have done a bit of S-VHS editing in the past I am green at this stuff. There are so many options it's possible I did choose (or was unaware of) the wrong one/s. Must reread sij1805's guide again,I thought I had choosen method 1. looked up duplicate channel in audio, it blanks half the original sound so probably no good, ( I thought I had won!) must do some more tests, silversurfer2

[Ken Berry]

Right clicking on one of the files within the VS library pane or in the timeline will give you all the properties, including whether or not it was Type 1 or 2 DV...