Error 5.0.0 when trying to burn

Post by **Ken Berry** » Mon Apr 06, 2009 4:25 am

Sorry but there is no real update. Video Studio 12 is now out and a lot of AVCHD camera owners are still having trouble -- though not the same as you.

One question I asked earlier you never really answered -- can you burn DVDs using other programs on your computer? Or do you have trouble with every program as well as Video Studio?

I see you have now tried creating an ISO file but that failed too. Did you have a blank DVD in the burner at that time? If so, don't put a DVD in the burner at all. You should be able to create an ISO file -- or, as I do, a DVD folder. When I do that, I then burn it to DVD using Nero. But I do it that way because I usually make a number of copies of my DVDs for distribution to family and friends, and it is easier that way.

shailendraitnal · Post by **shailendraitnal** » Mon Apr 06, 2009 5:11 pm

Thanks for your help Ken.

To answer your question, yes, I can burn DVD as well as CD thru Roxio software. Also, I was able to copy DVD thru copy DVD 6 software from corel.

About creating ISO file, I tried creating ISO without having blank DVD in the burner. But that too did not work. I have not tried creating DVD folder. I'll give a try for that too.

Is there some kind of log file or so which might give more details about the problem? Or any settings which will generate log information?

Thanks,
-Shailendra

shailendraitnal · Post by **shailendraitnal** » Mon Apr 06, 2009 8:03 pm

One more point for reference.

I'm not able to create any format disc from "create disc" menu. Even if I select VCD, HD-DVD, DVD etc. I get the same error. I get the error instantly after progress bar is completely finished within 1 second. So it looks like something is missing or some setting is making it to error out even before it tries to put all the information in dvd or cd format.

sjj1805 · Post by **sjj1805** » Tue Apr 07, 2009 1:31 am

shailendraitnal wrote:One more data point. I was able to burn dvd thru Corel DVD Copy 6. I used the same mpeg file to convert it into dvd. It could successfuly create dvd.

For debugging this problem I had un-installed and re-installed Corel DVD Copy 6. Now it asks for serial number. Earlier I had serial number which expired within 10 days. On re-installation, it is working with trial version serial number. How do I get serial key again?

Thanks,
-Shailendra

If your copy of DVD Copy 6 was part of a package and not bought as a separate product then you have to install it via the setup.exe program for the main program. Do not go through the sub-directories to the DVD Copy 6 folder and run the setup.exe you find there.