Ulead video studio 11 crashes under vista

Guthix2007 · Post by **Guthix2007** » Mon Nov 12, 2007 3:12 pm

Hi All, I have a problem with video studio 11, when ever i'm rendering a file after editing it seems to crash at 30% i get a message saying

"windows has encountered a problem and needs to close"

It never used to do this in windows xp I've run the patches but they seem to work as they cant find my installation of the program.

anything i can do ?

thanks

Post by **lancecarr** » Mon Nov 12, 2007 3:54 pm

Scroll to the top of the page you are now reading and look for the button marked "Profile." Click it. Fill out your systems data.
Next, go here:
http://phpbb.ulead.com.tw/EN/viewtopic.php?t=8959
read it, get that data and post back here and we can help you.

Guthix2007 · Post by **Guthix2007** » Mon Nov 12, 2007 4:12 pm

ok I've done that

sjj1805 · Post by **sjj1805** » Mon Nov 12, 2007 6:50 pm

Erm.... no you only did 1 of 2 things requested by Lance.
You need to do the other one before we can offer any suggestions.

Guthix2007 · Post by **Guthix2007** » Mon Nov 12, 2007 8:03 pm

I'm rendering a 350mb avi file to mpeg4 but it gets to 30% and then windows say it needs to close the program because its encountered an error, this is in windows vista.

surely someone has come accross this before ? if not is there another program i can use ? i never had this problem with windows xp with ulead video studio 11

Post by **Ken Berry** » Mon Nov 12, 2007 8:39 pm

Sorry, but an 'avi' file could be almost anything as a number of different video formats use that as their container extension: uncompressed .avi (Huge at 65 GB per hour of video); DV/AVI at 13 GB per hour; to the more highly compressed formats like DivX or XVid. I suspect it is one of the latter.

Right click on your avi file within Video Studio and copy down all its properties here please. And also tell us the exact properties of the mpeg-4 you are trying to create.

sjj1805 · Post by **sjj1805** » Mon Nov 12, 2007 10:01 pm

To clear things up he is following my tutorial. The files he has downloaded are the ones from the Ulead website and should be accepted by VideoStudio 9 but for some reason haven't.

EDIT - ignore this one - right reply but wrong post!

Post by **Ken Berry** » Mon Nov 12, 2007 10:12 pm

Sorry Steve, but have you posted this in the wrong thread? I am not aware of any 350 MB files in the samples from Ulead. And where does VS9 enter the picture? And of course, there is no reference in preceding threads to your tutorial...

sjj1805 · Post by **sjj1805** » Tue Nov 13, 2007 12:06 am

Oops yes - I had a number of "tabs" open in Firefox and must have selected the wrong one. Sorry.