Hi everyone. Please help. I had this problem with DVDMF5+ and I recently went ahead and upgraded to DVDMF6+ and the problem persists.
I have an External Sony Burner DVD RW DRU-810A with the latest firmware upgrade ("f") on a Dell Dimension 8300 running WinXP home.
DVDMF sees the drive and recognizes all of it's properties, but it won't recognize any blank DVD of any brand: single layer, double layer + or - .
It just tells me "No disc in the drive or disc is not readable"
Over the last few months, I've tried different brands. It was connected to my computer with Firewire but, just to try things, I switched it over to it's very own USB port. No success.
Ulead QuickDrop has the same problem.
Every other program can see it and sees my blanks. (Record Now, DVDinfoPro, etc.)
However, I CAN burn DVDs using Ulead's VCD/DVD Disc Image Recorder! I'm thinking to someone, that might be a big clue as to what's wrong and how to fix it.
And also to make this totally baffling to me - I never had this problem 3 to 6 months ago. But I haven't added any programs only normal updates.
I await your thoughts.
Jeff
No Disc in the drive or disc is not readable
I think that the "Record Now" & other dvd burning applcations are conflicting with MF, actually a common issue.
In the "Read Me' file for MF ulead suggests to uncheck the burn disk and create an ISO image file and then burn the ISO image file. Or, you can create dvd folders on the harddisk and also burn them as a DVD-Video disk.
Usually other packet writing software can conflict with MF. That's the most common problem related to burning issues.
In the "Read Me' file for MF ulead suggests to uncheck the burn disk and create an ISO image file and then burn the ISO image file. Or, you can create dvd folders on the harddisk and also burn them as a DVD-Video disk.
Usually other packet writing software can conflict with MF. That's the most common problem related to burning issues.
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jamworld
I do have what I thought to be the packet writing function of Record Now, the DLA, disabled. But really with QuickDrop and Image Recorder why do I need it anyway? It just came with the computer. Still, it's never been updated or anything - so it does make me wonder "what changed?" I suppose it doesn't matter, I'll just uninstall it and see. I'll try that tomorrow and post back then - family calls...
Oh - I do normally burn disk images on the hard drive first and then copy the disc image to the disc. But DVD MF won't see any disc in the burner regardless. However, unspoken in your post is a point I am embarrassed to admit I have been oblivious to for a couple of years. If I have a disc image already, there is no reason I have to use DVD MovieFactory to burn it to disc. I must have been lazy or dumb or both. I just habituated into using DVD MovieFactory as a one-stop operation for absolutely everything - I never even examined Image Recorder and QuickDrop until now.
Even though DVD MovieFactory's opening screen has a "burn disc image to disc" option, am I correct in assuming you hardly ever use it for that? It's a convenience not a command, huh? Certainly, if removing RecordNow! doesn't work, I'll just continue using Image Recorder and except for the less attractive interface, there's no practical difference, right? I just got that. Thanks.
Jeff
Oh - I do normally burn disk images on the hard drive first and then copy the disc image to the disc. But DVD MF won't see any disc in the burner regardless. However, unspoken in your post is a point I am embarrassed to admit I have been oblivious to for a couple of years. If I have a disc image already, there is no reason I have to use DVD MovieFactory to burn it to disc. I must have been lazy or dumb or both. I just habituated into using DVD MovieFactory as a one-stop operation for absolutely everything - I never even examined Image Recorder and QuickDrop until now.
Even though DVD MovieFactory's opening screen has a "burn disc image to disc" option, am I correct in assuming you hardly ever use it for that? It's a convenience not a command, huh? Certainly, if removing RecordNow! doesn't work, I'll just continue using Image Recorder and except for the less attractive interface, there's no practical difference, right? I just got that. Thanks.
Jeff
Some new computers this can present a problem. I know that many of HP computers install Roxio software for burning. The Roxio software under Vista is what the HP program uses to create the backups disks for the operating system (emergency restore disks & diagnostic disks). So if one removes these programs before they create their system backup disks they have to restore the program again from the recovery partition. Otherwise creation of these important disks will fail.
Although under Vista I do still have the original Roxio software & some other burning apps still installed I also did install Nero7 Ultra Edition.
There isn't any packet writing software installed though, all the programs work including MF6+ for burning dvd's.
Usually I prefer to use Nero to burn, just always seems to work along with being able to change the "BookType" of DVD+R to DVD-ROM, useful for better player compatibility.
Ulead QuickDrop is not a packet writer, just a quick burning applciation, you can disable it from loading under the "QuickDrop" Preferences.
So I would just check & make sure that none of the other burning software is used for backups on your computer system. That shouldn't really be packet writing software anyway.
Although under Vista I do still have the original Roxio software & some other burning apps still installed I also did install Nero7 Ultra Edition.
There isn't any packet writing software installed though, all the programs work including MF6+ for burning dvd's.
Usually I prefer to use Nero to burn, just always seems to work along with being able to change the "BookType" of DVD+R to DVD-ROM, useful for better player compatibility.
Ulead QuickDrop is not a packet writer, just a quick burning applciation, you can disable it from loading under the "QuickDrop" Preferences.
So I would just check & make sure that none of the other burning software is used for backups on your computer system. That shouldn't really be packet writing software anyway.
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jamworld
I am so sorry. This is about to explode past this thread and this MF board. I hesitate to post but I don't know really where else to go.
I am sorry, too, it's taken me this long to get back. I have been through a few days of Hell and I was hoping to just post everything A-OK. No luck. And I can¡¦t figure out what¡¦s going on.
As suggested, I removed Sonic DLA and RecordNow!
After I did that, DVDMF6+ would not go past the Launcher Screen.
FULL DISCLOSURE: I also have VideoStudio11+ installed. Previously I had VS10+ installed and DVDMF5+. When I upgraded to VS11+ I noticed an amazing improvement in functionality - at least on my setup ¡V a smoother, quicker operation and no crashing. That made me think I would see a similar improvement by updating to DVDMF6+. Maybe these two are the ones that don¡¦t work well together. Neither program would open past the Launch Screen.
I uninstalled and reinstalled both programs.
Now I was able to get to past the launcher on both ¡V to the Editor Window on VS11+ and to whatever that screen is called in DVDMF where you can select your video clips.
When I clicked on the ¡§add video clip¡¨ icon on either program, both would lock up or just crash and close.
I repaired the DVDMF installation. The way I have it, I guess, VS doesn¡¦t let me repair it, I can only uninstall it and then resinstall it. Which I did.
Now I was back to the previous problem. I couldn¡¦t get past the Launch Screens.
I searched around the boards and found someone who was using Process Explorer (procexp.exe from sysinternals) to find program conflicts. I opened that up and I also opened up Process Monitor (the old tried and true procmon.exe from the same source.)
I could see no conflicts. But maybe this will help someone help me identify and solve the problem -The only thing that was clear was this:
The very instant that VS or MF launched APLoading.exe, And I mean The Very Instant that thing launched, Old Dr. Watson launched right on it¡¦s tail!
The launch screens would sit there soon the sand dial timer would disappear and after a moment, the launch screen would disappear.
I regret that I never thought to check or write down the error that would show. In the EVENT VIEWER I would only get the ¡§Hung Application¡¨ listing and nothing in the System Events. And I don¡¦t have any of the Debug stuff installed.
I woke up and realized that I still had VS10+ and DVDMF5+ installed ¡V I tried them and they were non-functional in the same way. But here was potential conflict. So I uninstalled everything from ULEAD I could find and used a registry cleaner to go through and take out any references it could find.
I tried various orders of installation:
VS11+ first, followed by DVDMF6+
DVDMF followed by VS11+
I tried installing and running each one without the other.
I can¡¦t get the programs to crash completely now so I can¡¦t now write down an error. What happens is very consistent:
VS11+
When I try to select a video clip in VS11+ it just sits there indefinitely ¡V but it¡¦s locked up and I can¡¦t make it do anything until I force quit it.
DVDMF6+
takes me as far as it can to the ¡§choose video element¡¨ screen but when I click on the "add video clip" icon ¡V it waits a second and then that screen crashes and I am taken back to the Launcher Screen. Over and over with no messages in the Event viewer.
I could try another function but I haven¡¦t bothered since I don¡¦t use anything else. If someone wants me to try something, though, for diagnostic reasons, I¡¦m happy to.
I hoped getting rid of DVDMF would restore VS¡¦s functionality but now both installations are broken and stay broken on repeated repairs and reinstalls. I have half a mind to put back SONIC¡¦s Record Now and DLA ¡V at least I could edit on VS then. I just couldn't burn anything.
FINAL NOTE:
If it¡¦s of any help: BD DiscRecorder seems to work just fine but DVD Disc Recorder can¡¦t even display the full launch screen dialogue before crashing. Somehow in this iteration of installs, I missed installing QuickDrop, it¡¦s nowhere to be found right now.
Anyone have any ideas how to proceed?
Jeff
I am sorry, too, it's taken me this long to get back. I have been through a few days of Hell and I was hoping to just post everything A-OK. No luck. And I can¡¦t figure out what¡¦s going on.
As suggested, I removed Sonic DLA and RecordNow!
After I did that, DVDMF6+ would not go past the Launcher Screen.
FULL DISCLOSURE: I also have VideoStudio11+ installed. Previously I had VS10+ installed and DVDMF5+. When I upgraded to VS11+ I noticed an amazing improvement in functionality - at least on my setup ¡V a smoother, quicker operation and no crashing. That made me think I would see a similar improvement by updating to DVDMF6+. Maybe these two are the ones that don¡¦t work well together. Neither program would open past the Launch Screen.
I uninstalled and reinstalled both programs.
Now I was able to get to past the launcher on both ¡V to the Editor Window on VS11+ and to whatever that screen is called in DVDMF where you can select your video clips.
When I clicked on the ¡§add video clip¡¨ icon on either program, both would lock up or just crash and close.
I repaired the DVDMF installation. The way I have it, I guess, VS doesn¡¦t let me repair it, I can only uninstall it and then resinstall it. Which I did.
Now I was back to the previous problem. I couldn¡¦t get past the Launch Screens.
I searched around the boards and found someone who was using Process Explorer (procexp.exe from sysinternals) to find program conflicts. I opened that up and I also opened up Process Monitor (the old tried and true procmon.exe from the same source.)
I could see no conflicts. But maybe this will help someone help me identify and solve the problem -The only thing that was clear was this:
The very instant that VS or MF launched APLoading.exe, And I mean The Very Instant that thing launched, Old Dr. Watson launched right on it¡¦s tail!
The launch screens would sit there soon the sand dial timer would disappear and after a moment, the launch screen would disappear.
I regret that I never thought to check or write down the error that would show. In the EVENT VIEWER I would only get the ¡§Hung Application¡¨ listing and nothing in the System Events. And I don¡¦t have any of the Debug stuff installed.
I woke up and realized that I still had VS10+ and DVDMF5+ installed ¡V I tried them and they were non-functional in the same way. But here was potential conflict. So I uninstalled everything from ULEAD I could find and used a registry cleaner to go through and take out any references it could find.
I tried various orders of installation:
VS11+ first, followed by DVDMF6+
DVDMF followed by VS11+
I tried installing and running each one without the other.
I can¡¦t get the programs to crash completely now so I can¡¦t now write down an error. What happens is very consistent:
VS11+
When I try to select a video clip in VS11+ it just sits there indefinitely ¡V but it¡¦s locked up and I can¡¦t make it do anything until I force quit it.
DVDMF6+
takes me as far as it can to the ¡§choose video element¡¨ screen but when I click on the "add video clip" icon ¡V it waits a second and then that screen crashes and I am taken back to the Launcher Screen. Over and over with no messages in the Event viewer.
I could try another function but I haven¡¦t bothered since I don¡¦t use anything else. If someone wants me to try something, though, for diagnostic reasons, I¡¦m happy to.
I hoped getting rid of DVDMF would restore VS¡¦s functionality but now both installations are broken and stay broken on repeated repairs and reinstalls. I have half a mind to put back SONIC¡¦s Record Now and DLA ¡V at least I could edit on VS then. I just couldn't burn anything.
FINAL NOTE:
If it¡¦s of any help: BD DiscRecorder seems to work just fine but DVD Disc Recorder can¡¦t even display the full launch screen dialogue before crashing. Somehow in this iteration of installs, I missed installing QuickDrop, it¡¦s nowhere to be found right now.
Anyone have any ideas how to proceed?
Jeff
Jeff,
Wow, nightmare for you.
This is what I would suggest if it was my system.
First make sure to download & install the latest DirectX 9.0C dated November 2007 (important).
Run disk cleanup (clean out all your temp files)
Un-install all your ulead products & reboot
Remove the following directories
C:\Program Files\Common Files\Ulead Systems
C:\Documents and Settings\All Users\Application Data\Ulead Systems
C:\Documents and Settings\Your_User_Name\Application Data\Ulead Systems
Go under Hardware -> Device_Manager, Select your dvd burner, right-click on it and select Un-Install.
Then still under Hardware -> Device_Manager at the top Right-Click on your Computer Name and select "Scan for hardware Changes"
( Or, under Control Panel -> Add Hardware )
Windows will re-install your dvd burner.
Hopefully windows will refresh the correct drivers & registry settings (not sure).
Now with DirectX 9.0c November patch installed start with MF6+, install the program, then the important Patch#2 & reboot.
Test out MF6+ to see if it's working properly or not.
If it is working OK then make a backup copy of C:\Program Files\Common Files\Ulead Systems and name it similar to "Ulead Systems_MF6+Patch2"
Post back here the results, if MF6+ does work don't install any other ulead apps until I post back again. I may have a suggestion to do something before installing another ulead product over MF6+
Wow, nightmare for you.
This is what I would suggest if it was my system.
First make sure to download & install the latest DirectX 9.0C dated November 2007 (important).
Run disk cleanup (clean out all your temp files)
Un-install all your ulead products & reboot
Remove the following directories
C:\Program Files\Common Files\Ulead Systems
C:\Documents and Settings\All Users\Application Data\Ulead Systems
C:\Documents and Settings\Your_User_Name\Application Data\Ulead Systems
Go under Hardware -> Device_Manager, Select your dvd burner, right-click on it and select Un-Install.
Then still under Hardware -> Device_Manager at the top Right-Click on your Computer Name and select "Scan for hardware Changes"
( Or, under Control Panel -> Add Hardware )
Windows will re-install your dvd burner.
Hopefully windows will refresh the correct drivers & registry settings (not sure).
Now with DirectX 9.0c November patch installed start with MF6+, install the program, then the important Patch#2 & reboot.
Test out MF6+ to see if it's working properly or not.
If it is working OK then make a backup copy of C:\Program Files\Common Files\Ulead Systems and name it similar to "Ulead Systems_MF6+Patch2"
Post back here the results, if MF6+ does work don't install any other ulead apps until I post back again. I may have a suggestion to do something before installing another ulead product over MF6+
-
jamworld
Oh, so close. Installation went very smooth- no hiccups for AVControlSDK or anything else. Applied patch - no problem
DVD MF 6 would capture from camera, from DVD
In select media section, it would select DVD or camera OK.
BUT AGAIN: Selecting VIDEO FILES or STILL IMAGES - it would think and return me to the launch screen. NO error messages in Event Viewer or anywhere else
ALSO: while it would recognize the SONY Burner and correctly list for me its capabilities including Double Layer Disc - it would not recognize any brand of Double Layer disc I tried - while the Computer did. This time, however, it would correctly see a single layer disc + or -.
I tried an uninstall again, with all your instructions and some other from the site - this time checking for installation and uninstall entries in the registry (their weren't any!) and using Registry Mechanic to sweep out any references. Though it's no help, superstition compelled me to get rid of everything in the Prefetch Folder.
Resintalled - same outcome.
Unintsalled and did a new installation of VideoStudio 11+
It works like a dream.
(Much more stable on my system than 10+ ever was if you're wondering why upgrade. Even if it isn't it, my perception was it seemed faster than 10+, too. And i only have a "single core" P4.)
Maybe I should just put back MF5+ which was working. I'm still within 30days... Naw. I want to make this work.
(When I removed EVERYTHING from ULEAD, I lost Quickdrop and Cool 3D 3.0 - I can't seem to find them. WHere did they come from originally? How do I get them back? I thought both came with VS.)
Anyway, where do we go from here? What's wrong with the relationship between MF and my Dell? That VS is oblivious to?
DVD MF 6 would capture from camera, from DVD
In select media section, it would select DVD or camera OK.
BUT AGAIN: Selecting VIDEO FILES or STILL IMAGES - it would think and return me to the launch screen. NO error messages in Event Viewer or anywhere else
ALSO: while it would recognize the SONY Burner and correctly list for me its capabilities including Double Layer Disc - it would not recognize any brand of Double Layer disc I tried - while the Computer did. This time, however, it would correctly see a single layer disc + or -.
I tried an uninstall again, with all your instructions and some other from the site - this time checking for installation and uninstall entries in the registry (their weren't any!) and using Registry Mechanic to sweep out any references. Though it's no help, superstition compelled me to get rid of everything in the Prefetch Folder.
Resintalled - same outcome.
Unintsalled and did a new installation of VideoStudio 11+
It works like a dream.
(Much more stable on my system than 10+ ever was if you're wondering why upgrade. Even if it isn't it, my perception was it seemed faster than 10+, too. And i only have a "single core" P4.)
Maybe I should just put back MF5+ which was working. I'm still within 30days... Naw. I want to make this work.
(When I removed EVERYTHING from ULEAD, I lost Quickdrop and Cool 3D 3.0 - I can't seem to find them. WHere did they come from originally? How do I get them back? I thought both came with VS.)
Anyway, where do we go from here? What's wrong with the relationship between MF and my Dell? That VS is oblivious to?
-
jamworld
OH I FORGOT! Sorry:
When I removed The Ulead Systems Folder from Doc...Application Data per instruction, I noticed another folder that was simply ULEAD. In it was a bin folder and in that was a file uAgentServices (I'm trying to remember exactly, because I went there to check and I find it's gone.) I wasn't sure, so I was going to try it first with it and then try deleting that and trying again - but I forgot.
Now, as I said, I'm surprised to see it's vanished on it's own or with VS11+
I thought it might be diagnostic - no clean uninstall instructions on this site that I found mentioned this folder or that file inside.
Also, I thought of removing all of AVControlSDK but it's installer doesn't let you uninstall it and it wouldn't show up on any 3rd party uninstallers I tried.
When I removed The Ulead Systems Folder from Doc...Application Data per instruction, I noticed another folder that was simply ULEAD. In it was a bin folder and in that was a file uAgentServices (I'm trying to remember exactly, because I went there to check and I find it's gone.) I wasn't sure, so I was going to try it first with it and then try deleting that and trying again - but I forgot.
Now, as I said, I'm surprised to see it's vanished on it's own or with VS11+
I thought it might be diagnostic - no clean uninstall instructions on this site that I found mentioned this folder or that file inside.
Also, I thought of removing all of AVControlSDK but it's installer doesn't let you uninstall it and it wouldn't show up on any 3rd party uninstallers I tried.
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sjj1805
- Posts: 14383
- Joined: Wed Jan 26, 2005 7:20 am
- System_Drive: C
- 32bit or 64bit: 32 Bit
- motherboard: Equium P200-178
- processor: Intel Pentium Dual-Core Processor T2080
- ram: 2 GB
- Video Card: Intel 945 Express
- sound_card: Intel GMA 950
- Hard_Drive_Capacity: 1160 GB
- Location: Birmingham UK
Quickdrop seems to get installed with almost every 'Ulead' program.
Cool 3D 3.0 came with VideoStudio 9 on disc 2.
It did not figure on VS10/VS11.
Once you get this lot working I would use the KISS principle (Keep It Simple Stupid) and simply burn to a hard drive folder and use something else that works to get it onto a disc. I do that all the time as a matter of course. I like to:
a. Give it a final quality check to make sure its what I want
b. Tweak the menus with MenuEdit or PGCEdit - even simple things like which button is selected next when pressing the left/right/up/down on the DVD remote.
I fear that in your attempts to get the burner to work with MovieFactory you have ended up messing the computer up.
Try following the hints in this post
Troubleshooting your computer
Just for completeness - I think you have been doing this anyway - the instructions for a clean re-installation are here:-
Clean re-installation
Cool 3D 3.0 came with VideoStudio 9 on disc 2.
It did not figure on VS10/VS11.
Once you get this lot working I would use the KISS principle (Keep It Simple Stupid) and simply burn to a hard drive folder and use something else that works to get it onto a disc. I do that all the time as a matter of course. I like to:
a. Give it a final quality check to make sure its what I want
b. Tweak the menus with MenuEdit or PGCEdit - even simple things like which button is selected next when pressing the left/right/up/down on the DVD remote.
I fear that in your attempts to get the burner to work with MovieFactory you have ended up messing the computer up.
Try following the hints in this post
Troubleshooting your computer
Just for completeness - I think you have been doing this anyway - the instructions for a clean re-installation are here:-
Clean re-installation
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jamworld
You know, if I had proceeded more calmly, there's a simple little trick in your troubleshoot section I might have tried, namely the System Restore. I should have done it at the first sign of DVD burning trouble.
At this point, however, VS11+ is working perfectly. I'm afraid of doing something now to mess that up. Going back in the posts, that's where I started - VS11+ was immune to crashing on my system compared to VS10+ (I can just drag that slider around to my heart's content.) So I took a shot on upgrading MF6+ and I was afraid nothing would ever work right again.
The burning problem with MF6+ seems to be more common than other issues and there are well-tried methods and procedures to suss out and solve the conflicts. But I can't yet find anything about the crashes I'm getting when I simply try to select a video file or an image file in the "select source and import" screen. Nothing gets written to the Event Viewer either and no error message appears, it just thinks for bit and closes down returning me to the Launcher page.
Also I am concerned by etech6355's comment about special instructions for installing ULEAD products over other ULEAD products because that sure seems to be what began this. Everything was fine until I installed MF6+ over a working installation of VS11+.
BUt if someone could address that, I'd be willing to give it another try now that I know I can get back to a working VS11+.
Thanks for all the advice and links. I love this board.
At this point, however, VS11+ is working perfectly. I'm afraid of doing something now to mess that up. Going back in the posts, that's where I started - VS11+ was immune to crashing on my system compared to VS10+ (I can just drag that slider around to my heart's content.) So I took a shot on upgrading MF6+ and I was afraid nothing would ever work right again.
The burning problem with MF6+ seems to be more common than other issues and there are well-tried methods and procedures to suss out and solve the conflicts. But I can't yet find anything about the crashes I'm getting when I simply try to select a video file or an image file in the "select source and import" screen. Nothing gets written to the Event Viewer either and no error message appears, it just thinks for bit and closes down returning me to the Launcher page.
Also I am concerned by etech6355's comment about special instructions for installing ULEAD products over other ULEAD products because that sure seems to be what began this. Everything was fine until I installed MF6+ over a working installation of VS11+.
BUt if someone could address that, I'd be willing to give it another try now that I know I can get back to a working VS11+.
Thanks for all the advice and links. I love this board.
Jeff,
I don't think MF6+ likes your drives or one or more drivers installed for these devices.
This appears to be making the program unstable, or you have an unstable installation.
If you now install MF6+ it will overwrite & combine it's working files with VS11+ working files in this directory.
C:\Program Files\Common Files\Ulead Systems
So now VS11+ & MF6+ will be sharing these files.
If after installing MF6+ after VS11+ you do have problems then un-installing does not remove this directory because VS11+ is still installed.
As far as I can tell a system restore will not restore this directory back to the VS11+ installation files.
So, I don't think this will affect or hurt anything but is my method after installing VS11+ with all the patches.
Make a backup of the "C:\Program Files\Common Files\Ulead Systems" Directory naming it "Ulead Systems_VS11+_Only"
Then install MF6+ again, I would download MF6+ retail again if possible, maybe you have a bad download.
If you have problems after installing MF6+ again remove the program & also remove the "Ulead Systems" directory from "C:\Program Files\Common Files\Ulead Systems" after un-installing MF6+, you must terminate the 'ULCDRsvr.exe" file from taskmgr (running resident as a TSR in XP") to remove this "Ulead Systems" directory if VS11+ is still installed so the removal of MF6+ will leave this directory behind.
After removing MF6+ then copy the saved original "C:\Program Files\Common Files\Ulead Systems" Directory back and name it "Ulead Systems".
VS11+ should work and be restored. You should reboot to clean out any temp files or resident programs left behind from the MF6+ un-installation.
Don't rely on "System Restore" to do this exchange of directories.
I don't think MF6+ likes your drives or one or more drivers installed for these devices.
This appears to be making the program unstable, or you have an unstable installation.
If you now install MF6+ it will overwrite & combine it's working files with VS11+ working files in this directory.
C:\Program Files\Common Files\Ulead Systems
So now VS11+ & MF6+ will be sharing these files.
If after installing MF6+ after VS11+ you do have problems then un-installing does not remove this directory because VS11+ is still installed.
As far as I can tell a system restore will not restore this directory back to the VS11+ installation files.
So, I don't think this will affect or hurt anything but is my method after installing VS11+ with all the patches.
Make a backup of the "C:\Program Files\Common Files\Ulead Systems" Directory naming it "Ulead Systems_VS11+_Only"
Then install MF6+ again, I would download MF6+ retail again if possible, maybe you have a bad download.
If you have problems after installing MF6+ again remove the program & also remove the "Ulead Systems" directory from "C:\Program Files\Common Files\Ulead Systems" after un-installing MF6+, you must terminate the 'ULCDRsvr.exe" file from taskmgr (running resident as a TSR in XP") to remove this "Ulead Systems" directory if VS11+ is still installed so the removal of MF6+ will leave this directory behind.
After removing MF6+ then copy the saved original "C:\Program Files\Common Files\Ulead Systems" Directory back and name it "Ulead Systems".
VS11+ should work and be restored. You should reboot to clean out any temp files or resident programs left behind from the MF6+ un-installation.
Don't rely on "System Restore" to do this exchange of directories.
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sjj1805
- Posts: 14383
- Joined: Wed Jan 26, 2005 7:20 am
- System_Drive: C
- 32bit or 64bit: 32 Bit
- motherboard: Equium P200-178
- processor: Intel Pentium Dual-Core Processor T2080
- ram: 2 GB
- Video Card: Intel 945 Express
- sound_card: Intel GMA 950
- Hard_Drive_Capacity: 1160 GB
- Location: Birmingham UK
Aha you installed VS11+ and then installed MF6+.
It is possible that you may be a victim of a dll file that has affected some users.
Please view Fix: Import DVD (VOB) Files DMF/VS/MSP
It is possible that you may be a victim of a dll file that has affected some users.
Please view Fix: Import DVD (VOB) Files DMF/VS/MSP
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jamworld
Oh my gosh. OK. Steve, it never hurts to examine everything, right? I have only one copy of h264vdechpdll.dll - it's in the Common Files\Ulead\MPG directory but... But it's 993KB! After installing MF6+ that's still the only one of it's kind on the hard drive.
I apologize if I'm curt. Or not curt enough. There are a lot of steps I took.
Preparation:
I downloaded and used a brand new full install file for MF6+ (I won¡¦t mention it from here on but I am also applying all patches along the way as instructed.)
(And I forgot so I retested to be absolutely sure:
MF6+ does not work on my system now even if installed by itself. Some functions are OK but -for me - the main one: selecting video files or still images - dies and then sends me back to the Launcher Page.)
I have tried it a few different ways AGAIN in case I missed something but no matter whatever order I install, the presence of MF6+ breaks VS11+.
GOAL: Have both MF6+ and VS11+ installed and working on my computer
BEGIN:
VS11+ -- Installed and working
ONE:
I copied not only the ULEAD SYSTEMS Directory but I thought I might copy the COMMON FILES\ULEAD SYSTEMS folders, too. Put both somewhere safe.
TWO:
I am trying what seems to be a remarkable software: TOTAL UNINSTALL 4 (http://www.martau.com) (in its FREE 30 day trial period!) (If this works I will pay them their reasonable registration fee.)
I had TU export a text record of every file and system change that occurred when I installed VS11+ - and this is going to be the cool part later, I can tell:
It exports a Unicode REG file of all the registry additions and changes from the VS11+ installation!
THREE:
(With TU monitoring and keeping logs) I am installing MF6+
We know this won't work.
RESULT:
It doesn¡¦t work:
MF6+
as expected, crashes from the SELECT SOURCE AND IMPORT page if I try to select Video Files or Still Images.
VS11+
is now broken, too. The Opening Launcher Screen appears and regardless of aspect ratio selection, when I select VideoStudio Editor, it thinks for awhile, crashes and disappears.
The cool and responsible thing for me to do now is to compare change-for-change everything that MF6+ did to my system that impacted any of the changes VS11+ made or were in addition to those changes from the logs kept by Total Uninstall 4. That¡¦s two more personality traits than I possess.
These logs turn out to be massively detailed and long. I am happy to keep these records and maybe look it over later (not likely) or post or email them to anyone interested even -say- anyone from ULEAD.
ATTEMPTS TO FIX WITHOUT REMOVING MF6+:
RESTORE REG DATA
I have new options to try now. I can use TU¡¦s reg data to restore to the Registry anything VS11+ did when I first installed it and it was working. I do.
No change.
RESTORE SAVED FILES from ULEAD SYSTEMS FOLDER and COMMON FILES\ULEAD SYSTEMS
Just for kicks, I opened the directories and tried to do a crude eyeball comparison of their contents. You all probably know this already and understand it much better than I do. I simply report this for the record.
Nothing was added or taken from the Program Files\ULEAD SYSTEMS folder or VS11+ SubFolder by MF6+. Anything MF6+ did there, it did in it¡¦s own sub-folders.
From Program Files\Common Files\Ulead Systems folder only two sub-folders showed changes:
In the DVD folder, MF6+ had added a single file: XLogUtil.dll
It¡¦s in the MPG folder where the chaos begins. I was so frustrated I regret I closed it all and made my changes and forgot the number I was sure I¡¦d remember. My recollection is the old VS11+ MPG folder has 51 files ¡V but after the MF6+ installation there were either 63 or 83 ¡V sorry. Let¡¦s say there¡¦s a lot of new stuff and I thought I saw some of the old files had been overwritten. So OK. I¡¦d make a lousy scientist.
SO I MAKE THE RESTORATION
With MF6+ still installed, I deleted the Common Files\Ulead Systems folder in its entirety and restored the old folder from when VS11+ was working.
RESULT:
To be clear: I now have all the original working VS11+ reg entries restored and I got rid of everything in the Common Files\Ulead Systems folder that MF6+ put there and restored the old working folder and sub folders.
I expected the result to be that I had restored VS11+¡¦s functionality but MF6+ would be hopelessly broken.
Could I see the envelope with the ACTUAL results, please?
NO CHANGE!
That¡¦s right. Both programs behaved broken exactly like they did as soon as I installed MF6+
I even rebooted after every change. (Oh no. I am keeping a record as I go and I just realized I forgot to clear Documents and Settings\[my name]\Application Data! It was 2AM. Yet, I repeat the whole thing anyway. And this time - for extra good measure - I also deleted any Temp folders and ¡Valways considered useless if not wrong ¡V deleted everything in the Prefetch folder.
SAME RESULTS
How is it possible that I restored every file, every reg entry that VS11+ wanted so it could work and it was still broken?
With Total Uninstall 4 I then UNDID every registry change MF6+ made! I then again reapplied all the changes VS11+ made when it was first installed
So let¡¦s be clear ¡V in essence ¡V if TU is to be believed (and I operated it correctly which isn¡¦t a lock):
For all intents and purposes, my Registry now does not even know of MF6+¡¦s existence anymore. And the Common Files that MF6+ installed are all removed and replaced with the files VS11+ first installed.
Can you believe it produced THE SAME RESULT?
MF6+ still goes from the Launch Screen to the Select Video Source and Input Page and crashes if I select Video Files. And VS11+ still doesn¡¦t get past the launcher.
I find this baffling or maybe my understanding of Win XP isn¡¦t as adequate as I thought.
As far as I can see MF6+¡¦s impact on my computer at this point should be ZERO. It is only sitting in a subfolder of the ULEAD SYSTEMS directory. (I think I must have missed something. Of course, it¡¦s probably something very basic and in plain sight that any 12-year-old Spielberg idolater knows.)
Oh well. I use TOTAL UNINSTALL 4 to completely remove MF6+ and ¡Vwhat must be ¡V traces that I missed. The only glitch is that I had already removed all the Reg entries so the install file gave me a few errors that it couldn¡¦t ¡§register¡¨ certain items (It meant ¡§UN¡¨ register, right?)
ULEAD! AT THIS POINT ¡V and at the risk of embarrassment for missing another obvious thing - I would like to put in a word to ULEAD to have a REPAIR function in the VS11+ installation file like you do in MF6+. Maybe it¡¦s there and I¡¦m not running the correct setup file or something. I had to before and I was sure I was going to have to uninstall and resinstall VS11+ all over again. But guess what? After removing MF6+ and with a simple restart, VS11+ is working just fine. (??)
¡§And I didn¡¦t have to do anything.¡¨
Can I get my money back from ULEAD for MF6+?
And where the heck is QuickDrop? Am I crazy? I just can¡¦t find it in either the VS11+ package or MF6+. I have all my old Ulead install files going back a couple of iterations. I may put MF5+ back which was co-existing with VS11+ just fine ¡V is QuickDrop in that installation package?
I¡¦m still open to experiment if anyone has any ideas about what could be going on and how to try to make this work. (I was on GhostHunters earlier this year, could I be haunted?)
Thank you for your patience, guys. I said this before ¡V I repeat it: The Ulead forums have the smartest and most gracious gurus of any of the forums I¡¦ve experienced ¡V and almost more importantly: you are excellent communicators ¡V I have read some rather ¡§firm¡¨ dressing-downs here but none were ever impolite or undeserved. I hope to not be a recipient soon.
Jeff
I apologize if I'm curt. Or not curt enough. There are a lot of steps I took.
Preparation:
I downloaded and used a brand new full install file for MF6+ (I won¡¦t mention it from here on but I am also applying all patches along the way as instructed.)
(And I forgot so I retested to be absolutely sure:
MF6+ does not work on my system now even if installed by itself. Some functions are OK but -for me - the main one: selecting video files or still images - dies and then sends me back to the Launcher Page.)
I have tried it a few different ways AGAIN in case I missed something but no matter whatever order I install, the presence of MF6+ breaks VS11+.
GOAL: Have both MF6+ and VS11+ installed and working on my computer
BEGIN:
VS11+ -- Installed and working
ONE:
I copied not only the ULEAD SYSTEMS Directory but I thought I might copy the COMMON FILES\ULEAD SYSTEMS folders, too. Put both somewhere safe.
TWO:
I am trying what seems to be a remarkable software: TOTAL UNINSTALL 4 (http://www.martau.com) (in its FREE 30 day trial period!) (If this works I will pay them their reasonable registration fee.)
I had TU export a text record of every file and system change that occurred when I installed VS11+ - and this is going to be the cool part later, I can tell:
It exports a Unicode REG file of all the registry additions and changes from the VS11+ installation!
THREE:
(With TU monitoring and keeping logs) I am installing MF6+
We know this won't work.
RESULT:
It doesn¡¦t work:
MF6+
as expected, crashes from the SELECT SOURCE AND IMPORT page if I try to select Video Files or Still Images.
VS11+
is now broken, too. The Opening Launcher Screen appears and regardless of aspect ratio selection, when I select VideoStudio Editor, it thinks for awhile, crashes and disappears.
The cool and responsible thing for me to do now is to compare change-for-change everything that MF6+ did to my system that impacted any of the changes VS11+ made or were in addition to those changes from the logs kept by Total Uninstall 4. That¡¦s two more personality traits than I possess.
These logs turn out to be massively detailed and long. I am happy to keep these records and maybe look it over later (not likely) or post or email them to anyone interested even -say- anyone from ULEAD.
ATTEMPTS TO FIX WITHOUT REMOVING MF6+:
RESTORE REG DATA
I have new options to try now. I can use TU¡¦s reg data to restore to the Registry anything VS11+ did when I first installed it and it was working. I do.
No change.
RESTORE SAVED FILES from ULEAD SYSTEMS FOLDER and COMMON FILES\ULEAD SYSTEMS
Just for kicks, I opened the directories and tried to do a crude eyeball comparison of their contents. You all probably know this already and understand it much better than I do. I simply report this for the record.
Nothing was added or taken from the Program Files\ULEAD SYSTEMS folder or VS11+ SubFolder by MF6+. Anything MF6+ did there, it did in it¡¦s own sub-folders.
From Program Files\Common Files\Ulead Systems folder only two sub-folders showed changes:
In the DVD folder, MF6+ had added a single file: XLogUtil.dll
It¡¦s in the MPG folder where the chaos begins. I was so frustrated I regret I closed it all and made my changes and forgot the number I was sure I¡¦d remember. My recollection is the old VS11+ MPG folder has 51 files ¡V but after the MF6+ installation there were either 63 or 83 ¡V sorry. Let¡¦s say there¡¦s a lot of new stuff and I thought I saw some of the old files had been overwritten. So OK. I¡¦d make a lousy scientist.
SO I MAKE THE RESTORATION
With MF6+ still installed, I deleted the Common Files\Ulead Systems folder in its entirety and restored the old folder from when VS11+ was working.
RESULT:
To be clear: I now have all the original working VS11+ reg entries restored and I got rid of everything in the Common Files\Ulead Systems folder that MF6+ put there and restored the old working folder and sub folders.
I expected the result to be that I had restored VS11+¡¦s functionality but MF6+ would be hopelessly broken.
Could I see the envelope with the ACTUAL results, please?
NO CHANGE!
That¡¦s right. Both programs behaved broken exactly like they did as soon as I installed MF6+
I even rebooted after every change. (Oh no. I am keeping a record as I go and I just realized I forgot to clear Documents and Settings\[my name]\Application Data! It was 2AM. Yet, I repeat the whole thing anyway. And this time - for extra good measure - I also deleted any Temp folders and ¡Valways considered useless if not wrong ¡V deleted everything in the Prefetch folder.
SAME RESULTS
How is it possible that I restored every file, every reg entry that VS11+ wanted so it could work and it was still broken?
With Total Uninstall 4 I then UNDID every registry change MF6+ made! I then again reapplied all the changes VS11+ made when it was first installed
So let¡¦s be clear ¡V in essence ¡V if TU is to be believed (and I operated it correctly which isn¡¦t a lock):
For all intents and purposes, my Registry now does not even know of MF6+¡¦s existence anymore. And the Common Files that MF6+ installed are all removed and replaced with the files VS11+ first installed.
Can you believe it produced THE SAME RESULT?
MF6+ still goes from the Launch Screen to the Select Video Source and Input Page and crashes if I select Video Files. And VS11+ still doesn¡¦t get past the launcher.
I find this baffling or maybe my understanding of Win XP isn¡¦t as adequate as I thought.
As far as I can see MF6+¡¦s impact on my computer at this point should be ZERO. It is only sitting in a subfolder of the ULEAD SYSTEMS directory. (I think I must have missed something. Of course, it¡¦s probably something very basic and in plain sight that any 12-year-old Spielberg idolater knows.)
Oh well. I use TOTAL UNINSTALL 4 to completely remove MF6+ and ¡Vwhat must be ¡V traces that I missed. The only glitch is that I had already removed all the Reg entries so the install file gave me a few errors that it couldn¡¦t ¡§register¡¨ certain items (It meant ¡§UN¡¨ register, right?)
ULEAD! AT THIS POINT ¡V and at the risk of embarrassment for missing another obvious thing - I would like to put in a word to ULEAD to have a REPAIR function in the VS11+ installation file like you do in MF6+. Maybe it¡¦s there and I¡¦m not running the correct setup file or something. I had to before and I was sure I was going to have to uninstall and resinstall VS11+ all over again. But guess what? After removing MF6+ and with a simple restart, VS11+ is working just fine. (??)
¡§And I didn¡¦t have to do anything.¡¨
Can I get my money back from ULEAD for MF6+?
And where the heck is QuickDrop? Am I crazy? I just can¡¦t find it in either the VS11+ package or MF6+. I have all my old Ulead install files going back a couple of iterations. I may put MF5+ back which was co-existing with VS11+ just fine ¡V is QuickDrop in that installation package?
I¡¦m still open to experiment if anyone has any ideas about what could be going on and how to try to make this work. (I was on GhostHunters earlier this year, could I be haunted?)
Thank you for your patience, guys. I said this before ¡V I repeat it: The Ulead forums have the smartest and most gracious gurus of any of the forums I¡¦ve experienced ¡V and almost more importantly: you are excellent communicators ¡V I have read some rather ¡§firm¡¨ dressing-downs here but none were ever impolite or undeserved. I hope to not be a recipient soon.
Jeff
-
sjj1805
- Posts: 14383
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- Location: Birmingham UK
Jeff,
Looks like you are putting a lot of effort into this and I know how frustrating it can be. Not only do I own 4 computers but one has a 3 removable hard drives and I have several hard drives that fit into the hard drive caddies. Some are simply DATA drives for back up storage, others contain various operating systems. Effectively I have something like a dozen computers at my disposal.
Over the years I have tended to keep one hard drive as my day to day computer and was very careful with what was installed and so on so as to preserve its integrity.
With my multi drive system i was then able to 'fool around' with spare hard drives - testing this and trying out that. Eventually the system would break and I would have to reformat and start over again. All in the name of science and learning. Not a problem though because at the 'end of the day' my day to day drive would be back up and running.
From this I learned a lot about computers and also learned how frustrating they can be. I have come across situations like that you describe where for no logical reason at all something refused point blank to work, even though I had it installed on the same computer but on another hard drive loaded with the same operating system and service packs.
I have noticed that you have quite a large hard drive and so I would recommend the following.
Option 1.
This will involve a small outlay and would be my preferred choice. I would purchase another hard drive and have two installed in the computer set up as a multi boot system. If you decide to do this then rather than the traditional dual boot system, opt for my method which is much more powerful and robust.
Dual Boot the Steve Jones Method.
Option 2.
Cheaper but less robust than option 1 is to partition your large hard drive
and install a fresh copy of your operating system in the second partition. Again this is a dual boot system.
Whichever method you chose - you then dedicate the new copy of your operating system to Video Editing. You don't need any games here, no Office programs - just keep it for video editing / photography only.
Looks like you are putting a lot of effort into this and I know how frustrating it can be. Not only do I own 4 computers but one has a 3 removable hard drives and I have several hard drives that fit into the hard drive caddies. Some are simply DATA drives for back up storage, others contain various operating systems. Effectively I have something like a dozen computers at my disposal.
Over the years I have tended to keep one hard drive as my day to day computer and was very careful with what was installed and so on so as to preserve its integrity.
With my multi drive system i was then able to 'fool around' with spare hard drives - testing this and trying out that. Eventually the system would break and I would have to reformat and start over again. All in the name of science and learning. Not a problem though because at the 'end of the day' my day to day drive would be back up and running.
From this I learned a lot about computers and also learned how frustrating they can be. I have come across situations like that you describe where for no logical reason at all something refused point blank to work, even though I had it installed on the same computer but on another hard drive loaded with the same operating system and service packs.
I have noticed that you have quite a large hard drive and so I would recommend the following.
Option 1.
This will involve a small outlay and would be my preferred choice. I would purchase another hard drive and have two installed in the computer set up as a multi boot system. If you decide to do this then rather than the traditional dual boot system, opt for my method which is much more powerful and robust.
Dual Boot the Steve Jones Method.
Option 2.
Cheaper but less robust than option 1 is to partition your large hard drive
and install a fresh copy of your operating system in the second partition. Again this is a dual boot system.
Whichever method you chose - you then dedicate the new copy of your operating system to Video Editing. You don't need any games here, no Office programs - just keep it for video editing / photography only.