The serial number you entered is not

[sholom88]

I just purchased a "USB 2.0 high quality video creator" that includes the Video Studio v7. I found the S/N on the watermarked label in the format of "?????-?????-????????". But when entered, I get the message "The serial number you entered '?????-?????-????????' is not valid. Please verify and try again."

[Ken Berry]

Please do not double post. It will only create confusion if some people respond to this post and others to your other thread. I am locking this thread as the other one at least contains further background from a much earlier reported problem of the same nature.