video studio 11 stops when converting to video file

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Ron P.
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Post by Ron P. »

With Vista and VS11 some 3D and album transitions will not work. Send all your letters and cards of thanks to Microsoft...

I have VS11+ on a Vista machine and XP. They work with XP, they don't with Vista.
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Pavman

Post by Pavman »

OK, you don't even have to build a project on my Vista machine to see the problem. I just found that I could not even preview any of the "Album" transitions by selecting one and hitting play, I just get a black screen - I have also found that several of the 3d transitions do not work, some do but none of these will, "Flying Board, "Flying Cube" , "Flying Flip" etc...

Where are these stored on the hard drive so I can check if they are there? Can I extract and add them manually?

Pavman wrote:I should clarify myyself, this happens when I use the "Album" transitions, the other types of transitions seem to work fine it is only the Transitionsfrom the "Album" group like "Flip" and "Flip 1".

I remember in version 10 that many transitions would not work with Vista but that was supposedly fixed with release 11.

BTW: I am running a Pentium Core 2 duo with 4 gigs ram and two large drives with plenty of space.

2Dogs wrote:I just tried a random collection of images with various transition effects between them with no problems on an XP Pro SP2 pc. Perhaps another Vista person could check it out, but I'd say it was unlikely. :cry:

@coachm212 - you really need to give meaningful answers to questions from people who are taking time out to try to help you. They're not just being pernickety for the sake of it! Video editing is a very pernickety business!
Pavman

Post by Pavman »

Gotcha!, that is what I think as well, just like Video Studio 10 - my gripe is now that Corel support told me to fix my problem in 10 was to upgrade and the problem was fixed - not so - Corel owes me $$$$$ I wasted.
Yes I am not a Microsoft fan, but Corel should not sell me a product "Certified for Vista" when it is crippled.



vidoman wrote:With Vista and VS11 some 3D and album transitions will not work. Send all your letters and cards of thanks to Microsoft...

I have VS11+ on a Vista machine and XP. They work with XP, they don't with Vista.
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Ron P.
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Post by Ron P. »

With the Vista Patch for VS10+ they warned/advised that these are not supported by Vista.
From Ulead's website, under the VS10 Vista Patch in red states:
Some 3D transition effects that won¡¦t be supported on Vista are removed from current release, including: Flying Board, Flying Cube, Flying Flip, Flying Fold, and Folding Box. Some templates under "Album", "Flash Light" and "Mask" transition effect are also not supported.
With that Update patch, they removed those. So logic states, in the programming of VS, if it is being installed on a Vista OS machine, then those transitions are disabled. IF on an XP machine then they are enabled..

So what makes you think they should with VS11 on Vista, that is designed to work with Vista? They simply will not work with Vista OSs. If you install VS11 on an XP machine they will still work.

Corel did not sell you a crippled product. They complied with what Microsoft demanded. MS said they will not support those, so Corel had to remove them from the Vista certified programs. They are still there, just will not work on Vista. So I'd say MS is who your beef is with.
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Vista sticky?

Post by 2Dogs »

vidoman wrote:With Vista and VS11 some 3D and album transitions will not work. Send all your letters and cards of thanks to Microsoft...

I have VS11+ on a Vista machine and XP. They work with XP, they don't with Vista.
Hi Ron, I wish you'd caught this post earlier, and I feel for Pavman - who rightly feels aggrieved that upgrading to VS11 hasn't solved his problem, whether it's the fault of Microsoft or Corel.

It seems like yet another reason for me not to consider using Vista. With Vista, you get:

1) Slower gaming
2) Incompatibility with existing software (e.g. the VS transition problem)
3) More expensive than XP
4) More hard drive space used by Vista
5) More RAM needed, especially with "Aeroglass"
6) Supports DX10

Of course it's a deliberate policy on the part of Microsoft to not have XP support anything beyond DX9, in an effort to boost Vista sales.

Is there actually any benefit from using Vista? Apart from the "pretty" look. Even in XP on my pc's, I turn off all the "Telly Tubbie" visuals in favour of performance. I rely on third party software for anti virus, anti spyware and firewall, and that's served me well for many years.

Perhaps Steve could set up a Vista sticky - it might just help prevent uers like Pavman from feeling misled when his "Vista certified" upgrade turns out to have less functionality than the same program running under XP.
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Post by Ron P. »

I agree. On my laptop I was wanting XP, however those machines are extinct now, anyway in retail stores like Bestbuy. Vista is just a means for MS, hardware and software vendors to make money.

Even though I have VS11+, I still use VS10+ or MSP8, on XP. Vista is a cosmetic OS, looks good on the outside, but inside it's pretty ugly..;)
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Post by Pavman »

[quote="vidoman"]So what makes you think they should with VS11 on Vista, that is designed to work with Vista? [quote]

When having the problem with 10 Tech support told me the problem was fixed in VS 11 and I purchased it on that reliance, additionally when I recently called Corel they had no idea that this was still a problem and had me reload the software.

Here is the e-mail from Tech support:

"Yes, VideoStudio 9 and the lower versions othe program are not Windows Vista compliant programs and with the Vista Pack from Ulead website, VideoStudio 10 works with the new operating system but without some of it's features due to incompatibilty or not readyness with Vista system. These features are mostly came from third party software developers like MOV and Mpeg-4 support from Apple Corp., codec drivers, and bundled programs. Unfortunately, having the update for these support or programs are not free. This is why Ulead have some of these available in the next version of the program which is VideoStudio 11 Plus.

We appreciate your suggestions as this inspires us to further improve our video editing softwares. As one of our valued customers, your satisfaction is one of our primary concerns.

Should you have further inquiries, do not hesitate to email us again.

Case #62695"



So why did they not disable these features in VS11?

Corel should at least warn the consumers that VS11 is not FULLY Vista compatible.

I am with you Vista is a POS, I have at many times considered re-loading XP on my system, I just have not mustered up the energy to do so.
Pavman

Post by Pavman »

Problem Solved with trial and error with tech support.

Even though I had Windows update enabled on my Vista maching it did not update the Direct X component. This update had to be applied manually.

Here is a link to the update:

http://www.gamesforwindows.com/en-US/Ab ... ctX10.aspx ?

All transitions seem to be working and no more "Unabel to Load Library"errors!

:?
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Post by Ken Berry »

Yes, the November 2007 DirectX update works on not only 9.0c (for XP computers) but also Vista... as I have said already in a couple of other threads. :cry:
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Post by Black Lab »

Perhaps Steve could set up a Vista sticky - it might just help prevent uers like Pavman from feeling misled when his "Vista certified" upgrade turns out to have less functionality than the same program running under XP.
There is already a Vista area on this forum:
http://phpbb.ulead.com.tw/EN/viewforum. ... c0d5ebdb9d
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Post by 2Dogs »

Black Lab wrote:
Perhaps Steve could set up a Vista sticky - it might just help prevent uers like Pavman from feeling misled when his "Vista certified" upgrade turns out to have less functionality than the same program running under XP.
There is already a Vista area on this forum:
http://phpbb.ulead.com.tw/EN/viewforum. ... c0d5ebdb9d
Pah! Zat eez in zee MSP area, into vich I do not vish to go!
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Post by Ron P. »

No it is not in the MSP forum, it is it's own forum..;) Steve created the Vista forum for Vista specific problems. Any of Intervideo/Ulead programs with Vista problems, and workarounds may be posted there..;)
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