MF5 keeps cutting of the end of video

monkeymania · Post by **monkeymania** » Thu Oct 25, 2007 8:44 pm

I have so far wasted about 4 days and 10 disks trying to get a proper disk done. Basically here is what I am doing, I am creating a new slideshow and put in a couple of picture slideshows which all work fine. However the problem is when I come to putting in video as well, I can import the clips fine and use the facility to join them together and then remove all the chapters with no problems. I am then left with 3 video slideshows and 3 picture.

I create the menu and do the preview and everything is fine all the video shows. When I make and image of it though and burn the disk I find that the picture slideshows are fine but on each of the video it has decided to cut a few sections of the end of all three. I have double checked the slideshow import screen and the end of each video is there and also after that doing the preview and it shows all the video. It seems when it is making the image it decides to cut down the length of them.

On one of my tries the length of the project along the bottom went into the red and it told me it was too big so I reduced it, however each time after that it has been in the yellow and showing "4.38 (4.70) GB" and hasn't told me it's over the limit.

Does anyone have any ideas as I am out of anything to try and fed up with wasting my time just making coasters.

heinz-oz · Post by **heinz-oz** » Thu Oct 25, 2007 11:47 pm

I have never experienced the kind of problem you describe and, hence, cannot offer any advice on that.

One way of preventing coasters is to use RW disk until you get your process right.

I would, however, recommend to "burn" to DVD folders on your HDD. That way you can play your production in any software player and also run it through DVDShrink or similar programs to slightly reduce the file size in case you get over the disk limit. That will work faster than burning any RW disk.

monkeymania · Post by **monkeymania** » Fri Oct 26, 2007 12:06 pm

That's a great idea will try burning it to DVD folders until I can figure out the problem.

One other question which I have found strange is my projects have said they are about 4.2gb in size but the image that is created is always around 3.5gb in size, is that right ?

monkeymania · Post by **monkeymania** » Fri Oct 26, 2007 4:40 pm

Well have tried again now reducing the size to about 2gb and it still does exactly the same cutting off the last few clips in the video. This time I put the image out to DVD folders on the hard drive and re-checked the preview and that looks fine.

One thing I can possibly think of is the temporary files are somehow affecting it, I click on the trash can to empty it before making the image but maybe it's not deleting everything. I have checked the DMF_TEMP folder and it's empty is that the only place the temporary files are ?

monkeymania · Post by **monkeymania** » Sat Oct 27, 2007 6:59 pm

Well I am fastly coming to the conclusion that MovieFactory is a terrible program to use and won't be recommending it to anyone I know now.

Fed up of not being able to do a simple task of putting video and photo slide shows onto a disk I decided to load the software on a brand new PC I have. I did this and then created the project again and everything looked fine in the preview, when I created the image and burnt it surprise surprise MF has decided to cut out exactly the same parts of the video as every other time without even telling me. First class programming their guys.

The tech support are no use at all telling me if it is fine in the preview then it should all come out when I click burn, well it doesn't that is why I am talking to you.

Can anyone recommend any other software that does the same thing but actually works or any way of getting anything out of the tech support guys ? I don't mind paying for something but it seems I am expecting too much for it to work.

sjj1805 · Post by **sjj1805** » Sun Oct 28, 2007 12:42 am

Actually you haven't given us much to work on. You could be using Windows 95 or even Vista for all know.

Please click here -->

so that we can then view your system specifications.

Then you need to follow the points in the link found at the top of every one of our forums:
Please Read This Before posting

In a nutshell we need to know what those video files are, where they came from, how they got into your computer, what format they are in, files sizes, bit rates, type of audio. Similarly your images - how big, how many.