Sound problem

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Laura T

Sound problem

Post by Laura T »

I'm wondering if anyone can help. I've just purchased a new laptop and tried to install video studio 9 but when I try and play my projects from files I've saved it says

"Failed to use Direct Show engine. Cannot play back the audio stream: no audio hardware is avalible, or the hardware is not responding.

[13102:2:4]

I'm guessing its something to do with Windows Vista as it worked perfectly before.

all the other things work and sound works if I play clips seperatley just not as a project.

I've tried reinstalling it 3 times. Any other ideas??

Cheers in advance for any help xxxx
lancecarr
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operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: eMachines ET1861
processor: 3.20 gigahertz Intel Core i5 650
ram: 12GB
Video Card: ATI Radeon HD 5400 Series
sound_card: ATI High Definition Audio Device
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Post by lancecarr »

VS9 was not rated to run under Vista.
VS10 can with a patch and VS11 is the first edition to be purpose built for Vista.
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