error msge: "Unable to make folder"

Moderator: Ken Berry

Post Reply
Peta
Posts: 116
Joined: Tue May 10, 2005 5:13 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: i7 6700
ram: 16GB
Video Card: GTX970M
Hard_Drive_Capacity: C 250GB D 1TB
Monitor/Display Make & Model: BenQ 32" 4K UHD Home Entertainment Monitor EW3270U
Corel programs: Ultimate 2018/2021
Location: Sydney, Australia

error msge: "Unable to make folder"

Post by Peta »

I am still using VS10+.

I have started to receive the error message "Unable to make the folder" when trying to start a new project, first time this has happened in a year or more of usage.

I have had a new motherboard and hard drive (see updated profile) recently installed - have no space problems or RAM problems (2GB). It was working fine after the upgrade was done to the PC, but now I cannot start a new project.

I shall try uninstalling VS10+ and reinstalling, but any ideas as to what is causing that message please?

Thanks

Peta
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Post by Ken Berry »

Don't think I have heard of that one before! :roll: But before doing a reinstall, I would first check to make sure your c:\Documents and Settings\[Your Name]\Local Settings\Temp folder has been cleaned out of all files that accumulated there (don't worry if Windows won't allow you to clean out everything...)

I would also check to see, in File > Preferences, where your working directory is located, and assure yourself that there is plenty of room on that drive.
Ken Berry
Peta
Posts: 116
Joined: Tue May 10, 2005 5:13 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: i7 6700
ram: 16GB
Video Card: GTX970M
Hard_Drive_Capacity: C 250GB D 1TB
Monitor/Display Make & Model: BenQ 32" 4K UHD Home Entertainment Monitor EW3270U
Corel programs: Ultimate 2018/2021
Location: Sydney, Australia

Post by Peta »

Thanks for the advice Ken, but sadly it didn't work. I also have 179GB free on the target drive :( so space should not be an issue!

Tomorrow I am having to reinstall windows :cry: so I shall have to reinstall VS10+ anyway.

I'll advise if it all clears up ok
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Post by Ken Berry »

Are you having trouble with Windows, particular with My Computer/Windows Explorer (i.e. file) functions? If so, it could be related... ie. with the Windows fault not allowing VS to create a folder...
Ken Berry
Peta
Posts: 116
Joined: Tue May 10, 2005 5:13 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: i7 6700
ram: 16GB
Video Card: GTX970M
Hard_Drive_Capacity: C 250GB D 1TB
Monitor/Display Make & Model: BenQ 32" 4K UHD Home Entertainment Monitor EW3270U
Corel programs: Ultimate 2018/2021
Location: Sydney, Australia

Post by Peta »

The reason for the install Ken is that since the upgrade of the motherboard and video card, the system has been crashing ( not a blue screen kind of crash, everything just freezes and 5 secs later screen goes black), needing a switch off. To begin with my PC guy thought it might be a compatibility issue between the new motherboard and the existing hard drive. So I got a compatible HD, but it is still happening. Hence the next step of reinstalling windows (and of course everything else!!). VS10+ has also been 'falling over' - it will launch, I'll start to load a project and VS just closes and I have to start again. It is very erratic - system crashed 3 times yesterday, hasn't crashed once today YET! I was able to burn off 5 PAL DVD's and 2 NTSC safely.
Technology will be the death of me!

Peta
heinz-oz

Post by heinz-oz »

Over the years I have replaced many mother boards and processors but kept the rest of the system. Never did I manage to get XP pro to work hassle free, even when I replaced the mobo with a similar one from the same maker and kept the processor.
Post Reply