VideoStudio 11 crashes hard when opening certain mpg files

Thack · Post by **Thack** » Tue Oct 09, 2007 11:34 pm

I wonder if anyone can help.

I bought VS11 to edit the files I've recorded using my Humax 9200T PVR. The procedure is to transfer the files to my computer via USB. Then I change the file extension from .ts to .mpg. This is the standard procedure used by all Humax owners.

At the point all the files play perfectly in Windows Media Player, so they must be valid, legal .mpg files.

However, as soon as I try to import them into VS11 it bombs straight out. Here is a step-by-step account:

1/ Start Ulead VideoStudio 11

2/ Select Movie Wizard

3/ Click "Insert Video"

4/ Navigate to the folder with the mpg files from the Humax

5/ Click on any of the files, just once, to highlight it

6/ Sometimes a "Stopped working, report to Microsoft" message comes up, other times VS11 just terminates with no error message, depending on which file you click on.

So, it's no use to me, unfortunately. Any thoughts on what could be wrong, and if there is a way to sort it out?

Thanks,

Steve

DVDDoug · Post by **DVDDoug** » Wed Oct 10, 2007 12:19 am

At the point all the files play perfectly in Windows Media Player, so they must be valid, legal .mpg files.

As you have now found out, The fact that a file plays back OK, does not mean that you can (easily) edit it, or make a DVD from it! Although crashing is rare, MPEG files do cause quite a bit of trouble. (The more-compressed MPEG-4 variations are even more trouble than MPEG-2... I assume your files are MPEG-2.)

This is the standard procedure used by all Humax owners.

You might try to find out what editing & DVD authoring software the others are using.

You can try to "repair" the MPEG with VideoReDo or Womble. Both offer free trals, and both have MPEG repair tools.

A couple of FREE programs that you can try for converting your Transport Stream (TS) to a Program Stream (PS) are PVAStrumento and ProjectX.

A couple of FREE programs that you can try using to re-code the MPEG are SUPER and SVCD 2 DVD MPG.

Clevo · Post by **Clevo** » Wed Oct 10, 2007 2:22 am

It was only yesterday for the first time I transferred from VHS to DVD using a DVD TV recorder. I then took the DVD to my PC after finalising it. and used import from DVD (in VS)... checked the box with the file(from DVD file tree) and 2 minutes later the mpeg2 file was in my timeline and looking reasonable considering the original was from VHS.

Trimmed the video and exported as a mpeg2 file on my harddrive ready to use in a power point presentation (i hope)

Not sure if the DVD file was ts or ps.

Thack · Post by **Thack** » Wed Oct 10, 2007 11:16 am

DVDDoug wrote:As you have now found out, The fact that a file plays back OK, does not mean that you can (easily) edit it, or make a DVD from it! Although crashing is rare, MPEG files do cause quite a bit of trouble.

Thanks for your great advice, DVDDoug. VideoReDo is incredibly simple to use and works brilliantly, "cleaning up" the file so that VideoStudio will handle it smoothly.

As a software developer myself, I'm concerned about the code quality of VideoStudio if an incompatible data file can cause a catastrophic crash. Structured exception handling is pretty fundamental these days, and all such problems should be handled gracefully. I hope Corel will put some effort into improving the code quality and resilience in forthcoming releases.

Anyway, I have a way forward. Thanks again for all your help.

Steve

Clevo · Post by **Clevo** » Wed Oct 10, 2007 11:21 am

Thanks Thack for getting back to us to post the results.

Glad it's all sorted.