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Weird sound problem in VS11 and VS Pro X2

Posted: Mon Oct 08, 2007 3:54 pm
by Wintings
I am using a JVC Everio (GZ-MG77EK) hard disk camcorder and have to import its .MOD files into VS11 by hand because the program is incapable of capturing them automatically. (Any chance of this feature appearing in version 12, I wonder?)

So far so good. However, when I move the individual clips onto the storyboard and press Play, the clips play but I get no sound. In order to get the sound working I have to do the following:
- Start the clip playing (without sound)
- Go to the "100" setting next to the little "Clip Volume" icon.
- Adjust it to "99" (or indeed any other setting). This automatically pauses the clip.
- Press Play again. This unpauses the clip and allows it to play with normal sound.

As you can imagine, having to do this for each and every clip is tedious in the extreme and I'd be grateful if anyone could tell me what is going on and how I can get round this problem.

Please help before it drives me crazy!

I should add that once the sound on each individual clip has been "unlocked" by resetting the volume from "100" to some other value, the program seems to remember it and I can switch to the Project view and play all the clips in the storyboard with their sound.

Posted: Thu Oct 11, 2007 12:58 pm
by Wintings
Thank you to the 60 people (so far!) who've taken the time to read this posting but unfortunately no-one has been able to offer any advice.

If it's a bug, it needs swatting. If I'm doing something wrong, what might it be?

Posted: Thu Oct 11, 2007 1:38 pm
by Ken Berry
As it says in the message under my signature, it would be useful if people did a search before posting questions. I just did a search using only ".mod" as the search parameter in Video Studio, and got a variety of responses. This one, for instance, might be of assistance: http://phpbb.ulead.com.tw/EN/viewtopic. ... 639#126639

But you might want to look at all the others as well.

Posted: Thu Oct 11, 2007 4:10 pm
by Wintings
Ken Berry wrote:As it says in the message under my signature, it would be useful if people did a search before posting questions. I just did a search using only ".mod" as the search parameter in Video Studio, and got a variety of responses. This one, for instance, might be of assistance: http://phpbb.ulead.com.tw/EN/viewtopic. ... 639#126639

But you might want to look at all the others as well.
Thanks, Ken. I had already done a search on "JVC" "Everio" and ".mod" but it didn't come up with anything that solved my specific problem. I mean, it's so peculiar: why should altering the "100" to any other value suddenly make the sound work?

I am reluctant to adopt a brute force "convert all the mod files to avi" type solution because I am afraid (correctly?) that quality would be lost in the process. And it would really be taking a sledge hammer to crack a nut. So I'm hanging in there, hoping that someone else has had the same problem as me and has found a solution.

Posted: Thu Jan 03, 2008 10:30 pm
by arieh
Wintings wrote:
Ken Berry wrote:As it says in the message under my signature, it would be useful if people did a search before posting questions. I just did a search using only ".mod" as the search parameter in Video Studio, and got a variety of responses. This one, for instance, might be of assistance: http://phpbb.ulead.com.tw/EN/viewtopic. ... 639#126639

But you might want to look at all the others as well.
Thanks, Ken. I had already done a search on "JVC" "Everio" and ".mod" but it didn't come up with anything that solved my specific problem. I mean, it's so peculiar: why should altering the "100" to any other value suddenly make the sound work?

I am reluctant to adopt a brute force "convert all the mod files to avi" type solution because I am afraid (correctly?) that quality would be lost in the process. And it would really be taking a sledge hammer to crack a nut. So I'm hanging in there, hoping that someone else has had the same problem as me and has found a solution.

I am glad I finally found someone with the same problem that I have. Did you (Wintings) already found a better solution to this issue of having to increase or decrease a little to get sound?

Posted: Thu Jan 10, 2008 10:33 am
by Wintings
No, I never found a solution. I am hoping (probably in vain!) that this weird bug will be fixed in the next update of the program.

Posted: Thu Jan 10, 2008 4:32 pm
by Black Lab
And it would really be taking a sledge hammer to crack a nut.
Better to break a nut with a sledge hammer than to not break the nut at all (ancient Chinese proverb). :wink:

Posted: Thu Jan 10, 2008 10:33 pm
by elchiki
I have exactly the same problem with my Sony HDV-HC1 camera (the camera used by Ulead to do its comercial !!) No sound in my clips.

Ulead has recognized not to be able to fix this major bug to date !! in other words, VS 11+ is not at this stage a soft that accepts HDV files. That's all !!!

Just way another 18 months ....may be an update

Posted: Fri Aug 28, 2009 11:18 am
by Wintings
For the record, this bug persists in VideoStudio Pro X2. I still have laboriously to run each and every clip and adjust the volume setting from 100 to 99 in order to get sound to play. Tiresome in the extreme! You'd have thought they'd have fixed this bug by now.

Posted: Tue Sep 01, 2009 12:58 am
by Black Lab
To be considered a "bug" I would think it would be affecting a large number of users. You yourself said it is very peculiar and you couldn't find and search results that were similar to yours. You also say this "bug" persists in X2. Did you ever notify Corel of your problem?