Can't add chapters in creating DVD

[Ken Berry]

No, I just did a straight install. As far as I can recall the UAC, which normally bugs me in Vista, did not put in an appearance. Nor do I have to run VS11+ using Admin privileges...

[evathedude]

Im having the exact same problem when i go to create a disc... whether i add a video or a project file... i cant see a preview or add chapters... someone please help.. thanks..

oh... and im using windows xp....

[Ken Berry]

In your case, installing the August 2007 updated version of DirectX 9.0c from the Microsoft DirectX website might help...

[elf]

I'm having the same problems as wai2 & evathedude.

I have a new PC running Vista Home Premium.

The procedure works fine on my XP laptop using Video Studio 7

[wai2]

I do believe this is the compatibility problem with Vista platform, but seems Corel didn't realize this issue...

[Ken Berry]

And it works on my store-bought HP laptop with vista because...

[oz4me]

Maybe you are just very lucky Ken. The chapter creation in VS11 appears NOT to work in 90% of Vista computers (like mine) Corel say there is no problem that they know of so either they have their heads in the sand or do not listen to their customers or prospective customers. Because I am using the trial version (Try before you buy) they weren't willing to assist me thru their support page. Seeing I am not the only person experiencing problems then I am safe to say their is a glitch in VS 11 which should be addressed immediately. Because otherwise it is a brilliant program and a great step forward from VS 9 which I have used for ages.

[Ken Berry]

Mine has been loaded twice -- 2 months apart, on a store bought, unaltered HP laptop. I am unsure how that makes me lucky...

[oz4me]

It makes you lucky Ken because for some reason your VS 11 works where it seems 90% of people in here seem to be having trouble with being unable to edit Chapter menus with edit button greyed out and when the time line of the auto chapters is used the programs crashes. I am not totally convinced it is JUST a Vista problem either because I loaded up XP on my system (dual boot) and find that EXACTLY the same faults occur so it may be a hardware problem with certain combinations of hardware. I see others have the same problem with XP as well.
It sure is frustrating

[sjj1805]

It makes you lucky Ken because for some reason your VS 11 works where it seems 90% of people in here seem to be having trouble with being unable to edit Chapter menus with edit button greyed out and when the time line of the auto chapters is used the programs crashes. I am not totally convinced it is JUST a Vista problem either because I loaded up XP on my system (dual boot) and find that EXACTLY the same faults occur so it may be a hardware problem with certain combinations of hardware. I see others have the same problem with XP as well.
It sure is frustrating

Where did you get the figure 90% from?

[oz4me]

90% was a wild stab because in trying to find a cause/cure for this problem there appears to be a very large number of people with the same problem. Maybe if the problems were addressed rather than saying "mine works so there isnt a problem" or needing qualifications on the percentage I mentioned. If you want an accurate figure run a poll and find out exactly who is having problems and what those problems are.
I was under the impression that this forum was to assist those using VS11 (in this case) and not to push the company line saying how great the program is.
The program has very real faults especially (mainly) to do with chapter creations and I would think working towards rectifying those faults would be the object of this forum and make the program much better and more usable.

[Ken Berry]

I hope you have finished venting. None of us here works for Core/Ulead, and if you read a variety of other threads, you would see that most of us have our own problems with VS11. Mine happens not to be with chapter creation, and I hope you can see that some of my earlier posts in this thread were designed to confirm that the original poster was following the procedure which I use and which works perfectly well. Obviously that is not the case for him or you... But it is difficult to suggest remedies when you can't replicate the problem.

And unfortunately, the chapter business is not "especially" the main problem with VS11. I of course like to think that my own problem is the main one (not being able to capture analogue source material via firewire because Corel in their wisdom changed the capture plug-ins that worked perfectly well in earlier versions). But many others, and I would suggest quite a few more than are having problems with chapters, are having a variety of huge problems with capturing and/or editing HD video.

The bottom line is, though, that most of us recognise that VS11 seems to be an untested pile of cr*p. Some of the faults are susceptible of work-arounds. But some, like this chapter problem, do not seem to fall into that category. As I said at the beginning, none of us work for Corel. We are all volunteers, so there is a limit on what we can do in any practical sense. That is really Corel's responsibility. VS11 came out nearly 6 months ago, yet we have not seen one patch for any of the many problems. All we keep hearing are hints that one will appear "soon" -- though of course none of us have any idea which of the faults it might cover...

And here endeth my own rant!

[oz4me]

My apologies Ken, I suppose I was venting a bit, it is just that the responses I was getting gave me the impression that the problems that I and many others (ok maybe not 90%) were experiencing with chapters were being dismissed, as others, like yourself, weren't experiencing the problem
"And it works on my store-bought HP laptop with vista because..."
You are right, it is very poor customer relations and development on the part of Corel and they just don't seem interested. Tis a pity that Ulead "Joined the Corel family". Maybe the service would be a lot better.
VS with all its faults is still far superior to Cyberlink's Power Director.
Maybe Corel should get one of their staff to visit this forum and get some feedback.

[roger66]

Hi All,
I think I have a similar problem. I'm using VS11 with XP, DirectX9.0c
I have created a .VSP project file, which I am trying to burn to a DVD. I created chapters and named them in the editor. When I try to burn the DVD with "create menu" checked, I get an error saying "cannot create menus" and I cannot proceed without unchecking the box. I can then make a DVD image file which I burn to a DVD. The DVD plays and has chapters which I can jump to with the player, but I have no menu. Are chapters the same or translate as menus? BTW, if I try to add chapters in the "create disc", it wipes out all the chapters I made from the editor.
thanks.

[Ken Berry]

First, are you sure it is the very latest version of Direct 9.0c. There is an update patch dated August 2007 on the Microsoft DirectX website. You will still have version 9.0c after installing the patch, only it will be updated and overcomes some of the problems of VS11 on an XP computer.

Next, you should avoid as far as possible doing what you are doing and trying to burn a project file (.vsp) directly to DVD. Instead, after editing, you first convert the project (as we recommend) to DVD compatible mpeg-2: Share > Create Video File > DVD.

Once you have your mpeg-2, save your project, then open a new one. Don't worry about a name for it -- the objective is just to clear the timeline.

Then you go to Share > Create Disc, insert your new mpeg-2 (NOT the project file) into the burning timeline, make your menu and burn. Also, make sure 'do not convert compliant mpeg files' is ticked in the middle of the three icons in the bottom left of the burning screen. You should not have to adjust any of the properties in the burn module.