dvd-ROM stopped working after install

cbeicker · Post by **cbeicker** » Thu Oct 04, 2007 12:22 am

I am looking to buy a DVD-making software. I downloaded the trial version of Ulead moviefactory and now my dvd-rom drive says the driver has a conflict and does not show up as an available drive. It says the device driver failed to initialize. When I boot the computer in Safe Mode, the drive works, but when I boot in regular mode, the drive doesn't initialize. My brand of drive is MATSHITA UJ-832D. Can anyone help?

Clint

heinz-oz · Post by **heinz-oz** » Thu Oct 04, 2007 5:25 am

What other burning software have you installed on your system? Most packet writing software like NERO InCD, ROXIO etc. tend to hijack the DVD burner rendering it useless to other programs.

cbeicker · Post by **cbeicker** » Fri Oct 05, 2007 12:32 am

I dont have any other dvd burning software. that is why i downloaded moviefactory. the minute i installed ulead, the drive stopped being recognized by windows. i could really use some help. right now i am not too happy with the ulead software.

heinz-oz · Post by **heinz-oz** » Fri Oct 05, 2007 12:44 am

I have never heard that MF disabled a drive. I have MF 4 DC and MF 5+ as well as NERO installed. Never had a problem like yours. A hijacked drive would be invisible to MF but still be seen by Windows.

I think it's a coincidence that the drive stopped working at the same time you installed MF. Try to tackle the drive problem from within Windows.

sjj1805 · Post by **sjj1805** » Fri Oct 05, 2007 3:26 am

The first thing to try is Windows "System Restore" to just before your DVD drive stopped working correctly. Then install MovieFactory again.

I have had occaisions where after making a change to one of my computers - whether it be installing or removing some software - that a DVD drive has suddenly become lost. Windows reports having a problem starting the device drivers. From my experience it is a difficult one to try and solve and spent many hours searching through the internet for various solutions. The one that works (other than re-installing Windows) is System Restore.

The problem appears to be a random hiccup and if you then repeat the steps you made leading up to the lost drive it normally does not repeat itself.