VideoStudio HELP files...

Moderator: Ken Berry

Post Reply
Bignosetw
Site Admin
Posts: 95
Joined: Wed Sep 14, 2005 12:05 pm

VideoStudio HELP files...

Post by Bignosetw »

Hi there

VideoStdudio does have help files - on the top right corner, you will see a ? question mark. Click on this and select VideoStudio Help. Now you can search for topics like "Creating and Saving a Video File" which will have a subtopic about Preview Range.

Best

Tobie Openshaw
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Post by Ken Berry »

Tobie -- As I just said in the other thread where you posted this, I suspect that (most) users know how to find Help files. As that particular users says, though, his upgrade version did not seem to come with the files which are activated by the ? button. There are quite a few upgrade users who have complained of the same problem since Corel took over the actual sale of VS11 from Elements5. It seems that the Help files are in the second of the three upgrade/download file packages (Extra Content). But for some reason, Corel seems only the giving a link to the first (i.e. main program) package, and not the second or third (Bonus) package when a user buys the product. It would be appreciated if you could check with Corel to avoid this in the future.
Ken Berry
lancecarr
Advisor
Posts: 1126
Joined: Sat Dec 11, 2004 6:34 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: eMachines ET1861
processor: 3.20 gigahertz Intel Core i5 650
ram: 12GB
Video Card: ATI Radeon HD 5400 Series
sound_card: ATI High Definition Audio Device
Hard_Drive_Capacity: 700GB
Location: Taipei, Taiwan
Contact:

Post by lancecarr »

I think Tobie you need to take a further look at the situation. There have been a number of new users who have purchased online and have only been sent the link to the main program in the confirmation email. The remianing two links to the extra content etc have been missing. memebrs have been trying to find and maintain active links for those people.
Riv
Posts: 30
Joined: Sat Nov 10, 2007 12:30 pm
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Intel Q965GFEKR
processor: Intel Core 2 Duo 2.13 GHz
ram: 2 GB
Video Card: ATI Radeon X1550 512 MB
sound_card: Integrated on motherboard
Hard_Drive_Capacity: 2 x 300 GB

Post by Riv »

Me too... This still continues.

So, as seen in the announcement thread on Ulead VideoStudio 11.5 Plus /Power Pack/Media 1, I recently upgraded to VS 11+. I never received more than one link to download from and am apparently missing quite a bit of content that I should have. To start with, there is no online help, neither is there any "InterVideo?WinDVD?Player included" anywhere.

I just posted a question to Corel through the support web pages through "Email Corel" and the pages automatically generated an answer suggesting me to look at some FAQs that have absolutely nothing to do with this issue. I'll wait and see if there will be a real answer from them anytime soon.
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

Riv
Please check the PM I have sent you.
Post Reply