VS 11+ Crashes At Shutdown

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dbz2000
Posts: 132
Joined: Thu Dec 16, 2004 3:42 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: InTel[R] Core [TM] i9 7900X 3.60 Ghz
ram: 16 GB
Video Card: GTX 1070
sound_card: NVIDIA High Definition Audio Device
Hard_Drive_Capacity: 1.5 TB
Monitor/Display Make & Model: Dell ST 2310 Analog
Corel programs: VideoStudio 2018_ VideoStudio Paintshop
Location: Bronx, NY

VS 11+ Crashes At Shutdown

Post by dbz2000 »

Hello Forum!
I am an old time Video Studio user (since Version 6) and for the first time in a long time, I have hit a wall and need your great assistance. I am now using VS 11+ and I must say I still love this program, even with some of the past bugs.

My question/problem is that VS 11+ allows me to work on projects fine with very few hiccups or problems; however, every time I close the program, it gives me the infamous "Video Studio Has Encountered..." you know the rest. I have no idea what causes this and wonder if any one here has had a similar or same experience and is there a repair or solution to this. It isn't a huge deal because I am able to work on projects, just want to know how to fix this in case it becomes a bigger deal down the road.

Thanks for any and all responses!

DBZ2000
"Instead of trying to add years to your life; try adding life to your years"
Ilene
Posts: 387
Joined: Wed Feb 01, 2006 3:10 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Thimphu intel Z 170
processor: i7-6700K quad core
ram: 16GB DDR4
Video Card: 6GB NVidia GeForce GTX 980Ti
sound_card: envy audio AV - band and olfson 5.1 channel
Hard_Drive_Capacity: 550SSD+
Monitor/Display Make & Model: Dell Ultra Sharp 25" 2560x1440
Corel programs: VSX8 32 And VSX9 64 and VSX10 32
Location: new york

Post by Ilene »

I get this error all the time too. It's so annoying. IN fact VS11+ seems to just crash while working for no reason. MOst of the time I can just restart, but sometimes I have to reboot my computer to restart VS11+.

any advice on this would be helpful.

I recently lost the video filters - I believe it was on a crash. I haven't attempted to reinstate them yet - but I need too. I'm awaiting more advice from the forum on this ( see recent posting VS 11+ lost video filters)

VS11+ seems to be rather unstable. I never had these problems with previous versions.

ILene
dbz2000
Posts: 132
Joined: Thu Dec 16, 2004 3:42 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: InTel[R] Core [TM] i9 7900X 3.60 Ghz
ram: 16 GB
Video Card: GTX 1070
sound_card: NVIDIA High Definition Audio Device
Hard_Drive_Capacity: 1.5 TB
Monitor/Display Make & Model: Dell ST 2310 Analog
Corel programs: VideoStudio 2018_ VideoStudio Paintshop
Location: Bronx, NY

Post by dbz2000 »

Thanks for the response. I too have had VS 11+ just shutdown without warning - the good thing is that it will recover the file you were working on when it crashed.

I have always thought this type of crash was due mainly to resource allocations where the CPU is registering nearly 100% usage - probably due to other programs running in the background - I could be wrong, but this doesn't happen as often as the shutdown situation.

I may just need to uninstall and reinstall, but I was hoping for a less drastic solution since I will have to rebuild everything again from scratch. Hope there is a solution.

DBZ
"Instead of trying to add years to your life; try adding life to your years"
Ilene
Posts: 387
Joined: Wed Feb 01, 2006 3:10 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Thimphu intel Z 170
processor: i7-6700K quad core
ram: 16GB DDR4
Video Card: 6GB NVidia GeForce GTX 980Ti
sound_card: envy audio AV - band and olfson 5.1 channel
Hard_Drive_Capacity: 550SSD+
Monitor/Display Make & Model: Dell Ultra Sharp 25" 2560x1440
Corel programs: VSX8 32 And VSX9 64 and VSX10 32
Location: new york

Post by Ilene »

I sometimes have Photoshop running in the background, and Pinnacle, however, VS11+ crashes way more often than prior versions of Ulead working under the same circumstances. So if VS11+ uses more resources then maybe that is what the issue is.

I don't always have an opportunity to recover my work. Sometime it just crashes - other times it crashes but I can still save. I never use ulead auto save because I like to control the saving. So I just save often.

I did solve the problem with the missing video filters. The advice on the forum was perfect. I think the filters were lost because of a crash, so look out for this.

Good luck.

Best,
Ilene
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