unspecified error 8004138c I've tried everything PLEASE HELP

[stannmaple]

Hi, I keep getting this error (8004138c) ALWAYS during the audio/video multiplexing ALWAYS at 85% regardless of the size of my project. I read up on it here and it looks like many had the same problem, but never posted solutions.
I started with MPEG files, then I read the thing about possible "corrupt" MPEGs. Since they played just fine, I converted them with the Panasonic DV codec. Same problem. Then, I scrapped the whole project and started over with the original files (ripped to MPEG from DVD) and kept it DV AVI the whole way through. Same problem. Then I tried starting over and making them the DV format that Ulead video studio uses (NTSC DV) and you would THINK these programs would be perfectly integrated since the same company put them both out, but no, same problem. Then I tried reducing the size of my project. I took 4 whole videos out of it so the program would see that it would "fit on a DVD." Same problem, same place-- 85%. AND I've done other projects with the SAME specifications (file larger than a DVD) and it burned just fine (to DVD folders which is what I'm trying to do with this project.) This board has ALWAYS been helpful to me and I would really appreciate it if anyone has some insight. Thanks
Dann

[stannmaple]

Nobody knows?

[stannmaple]

Alright... so this time I tried changing the specifications of the DVD template rather than the original files. I tried "Dolby Digital" instead of MPEG and I put the bitrate of the video from 8000 to 7035. It got to 95% of audio/video multiplexing! So I thought, ok, I just need to lower the bitrate, so I lowered it to 6035, but this time it stopped at 65%. I changed it to LPCM audio and it went to 68% I feel like I'm trying to crack a code or something and if I get it JUST right, it will work... anyone know anything about this stuff? Thanks
Dann

[Devil]

I can't help you, but do a search for 8004138c and you may hit on an answer from others who have experienced this error. A common cause seems to be an excessive file size.

BTW, you seem to have a minimal system. What HDD space do you have free on all partitions?

[stannmaple]

Hi. Thanks for the reply. I actually need to update my system info when I get a chance. I now have a Pentium D dual core and 880 GB of space. 1 GB of RAM. Like I said above, I've searched and referenced ALL the posts about the error and have tried ALL advice given including greatly reducing my project size. It's strange though, because my project never goes over 8.5 GB (and is often much smaller depending on what I keep) which should STILL fit on a DVD-9 disk. But like I said, when I've been experimenting with different audio and bitrates, I'm finding it gives me the error at different spots. If anyone has "the solution" (if there even IS such a thing) let me know. Thanks. Thanks again for the reply and for helping this thread get rolling.
Dann

[Devil]

Am I to assume from that, you have
- Windows
- WS-2
- video files
- temp files
- preview files
- virtual memory
- internet connection
- firewall
- anti-virus
- drivers
- etc.
all working on the same partition?

If so, don't be surprised if you run into trouble, especially if you haven't defragged it recently.

[stannmaple]

Yes this is all true, but I'm not so sure that's the problem. Like I said, I have done other projects, some with the same video files or modified versions with the SAME project size etc and it worked fine. It seems to be only this SPECIFIC project. I would gladly re-partition my drive or whatever I needed to do IF I knew that was the problem and it would work, but it would just be a huge hassle if it really has nothing to do with the problem. I'm not saying it does or it doesn't, I've just noticed in computer related forums, often general advice is given for a specific problem (clean registry, re-install operating system, etc) and it never seems to work for me. My guess based on past experience is I could take time to re-partition and de-frag my drive and I could even re-install the entire operating system and I would have the exact same problem. Again, I'm not saying your suggestion WOULDN'T work, I would just like to know that people have actually done that for THIS problem and it worked rather than just take a stab in the dark (which could take a lot of needless time). Hope that makes sense. As always, thanks for the response. It seems like so many people have had this problem that someone would have come up with an absolute solution, but my guess is nobody has to date. I'm currently looking into other DVD authoring programs (I don't want to, but I CAN'T get this project burned) any thoughts on something comparable to DVD workshop? I'm looking at Adobe Encore. Any others? Thanks
Dann

[stannmaple]

Ok, so it actually worked! You know what they say... "37 time is a charm"... or something like that. Ok, so here is what I did for anyone encountering this problem and who originally rendered their files with Video Studio.
When I rendered the final MPEG, instead of using the NTSC DVD option, I used "custom" and did MPEG files. Then I went to "Options" and compression. I set it to 100% and MPEG audio. Then after I got the files rendered, I imported them into DVD Workshop and set the settings there to 100% quality, 8000 bitrate and MPEG audio. so, you would THINK that the NTSC DVD option would be OPTIMIZED for a program like DVD Workshop, but I guess there is something about using that option that is not compatible. At least not with my project. I'm glad I didn't have to resort to de-fragging, partitioning, re-installing and all of that. I hope this is helpful to SOMEONE out there who has this problem down the road. If you do have the problem, post here and I will explain better what I did. Thanks
Dann

[Devil]

OK, I'm glad you got the problem solved.

However, I seriously suggest you do something about your HDD usage. Even if it works today, you are balanced on a tightrope of the limitations of video work and something will tip you over, sooner or later. I'll discuss this with fellow-moderators and senior members, because this is a common problem. Maybe we'll be able to agree on a recommendation.

[deklerkt]

I had this error too and thanks to some entries in this board was quickly lead to the reason: the total size of the MPG files to include on the DVD exceeded the 8 GB available on a double layered DVD. One would hope that burning it to a folder on a hard drive would allow larger sizes, but fair enough - it is not a DVD anymore within DVD standards. So it fails.
Fine. But rather than giving a "unexpected error" it should simply state "video files exceed DVD capacity" or something similar.

And preferably at the start and not when the treshold is passed. But it may be that the size isn't always known at the start if some rendering still needs to take place and the total size isn't known upfront.

Anything fitting on a double layered DVD will complete successfully. After which one can use DVDShrink or Nero Recoder to squeeze it back to a single layer DVD. By lack of a triple (or more) layer DVD this squeeze trick doesn't work for stuff too large to fit on a double layer DVD.

Theo

[pflau]

I imported them into DVD Workshop and set the settings there to 100% quality, 8000 bitrate and MPEG audio. so, you would THINK that the NTSC DVD option would be OPTIMIZED for a program like DVD Workshop, but I guess there is something about using that option that is not compatible....
I hope this is helpful to SOMEONE out there who has this problem down the road. If you do have the problem, post here and I will explain better what I did. Thanks
Dann

Hi. I did a google search on the error quote in question and your post came up right on top. I guess there are many people who have this issue and I think it would serve the internet community well to better explain the process you described.

What I am referring to is how would you import a video into DVD Workshop 2.0. There is no import option that I could find, let alone importing with certain video/audio quality setting. There is an add option - which simply adds the video to the library or the "film strip".

As pointed out later by another post in this thread, the real cause of the error is the video file being too big. It is unclear that in the process you described whether your method involved shrinking the size of the video in VideoStudio, or creating the video in VideoStudio in a format that you can shrink the video in DVD Workshop.

I think it would be great that the above be clarified. Thanks.

[skier-hughes]

Adding is the name for importing the video to the programme in this instance.

I don't see any point in making a video file too large then to use something like dvd shrink to make it fit.
I always encode to fit in just one step.

[deklerkt]

Quite simple really. Got 4 tv episodes captured from DVD recorder.
They are 4.7 GB in total. I\want to burn them on a single DVD. Hence I shrink them a little bit. The DVD recorders have mostly preset bitrates, so you cannot set them to the right rate from the start which would have been easier.