UFO Question (not the sci-fi kind)

tsha222 · Post by **tsha222** » Tue Aug 14, 2007 9:26 pm

Suddenly today whenever I attempt to open a UFO file, either in PhotoImpact 12 or in VS11, the programs will stop responding and I have to close them. I can't seem to do anything to remedy this. I have rebooted. Any ideas what I might be experiencing? Thanks

MrA · Post by **MrA** » Tue Aug 14, 2007 10:35 pm

what NVIDIA card are you using? Try and be more complete in your system info, it really does help.

tsha222 · Post by **tsha222** » Wed Aug 15, 2007 12:10 am

Well I'm not at home right now so I'll double check all my specs and put them in my signature. the puzzling thing is that I had no problems two days ago with ufo files. Oh well, like I said, I update my signature so you guys can get me going again. thanks for the tip!!!!

sjj1805 · Post by **sjj1805** » Wed Aug 15, 2007 12:33 am

Is it only one specific UFO file causing this problem, have you attempted to open a different UFO file?

tsha222 · Post by **tsha222** » Wed Aug 15, 2007 12:54 am

Yes I have tried three dif ufo files. They lock up both PhotoImpact 12 and VideoStudio 11+. Not sure what is going on.

sjj1805 · Post by **sjj1805** » Wed Aug 15, 2007 1:16 am

If this only occurred within the last few days then something has changed on your computer. Spend a few moments to think what that might be.

New software / hardware added or deleted.
Have you had a computer crash or a mains electricity failure.
Installed any service packs - especially Vista (have you got Automatic Updates turned on?)

You need to reverse whatever has changed on your computer in the past few days. Consider "System Restore" to a date before you had this problem.
If this doesn't work then your options are:

1. Clean re-installation of one or both affected programs.
2. Work your way through troubleshooting your computer

tsha222 · Post by **tsha222** » Wed Aug 15, 2007 6:49 am

I have Vista and automatic updates are turned on. That is the only thing I can think of. I will do a restore tomorrow to a couple days prior and see what happens. Thanks for the advice!