Burning Problem

skier-hughes
Microsoft MVP
Posts: 2659
Joined: Thu Jul 21, 2005 10:09 am
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: gigabyte
processor: Intel core 2 6420 2.13GHz
ram: 4GB
Video Card: NVidia GForce 8500GT
sound_card: onboard
Hard_Drive_Capacity: 36GB 2TB
Location: UK

Burning Problem

Post by skier-hughes »

I recently built a new pc.
It is purely for video editing and dvd production.

I have since had problems with the burning of dvds.

I author the dvd and send it to be burned and it's a lottery whether it burns it or not.

I know it's not the burners, as I've had them both out and in my office pc and they've burned several dvds one after the other using movie factory on that pc.
It can't be the discs, as I've now had tens of failures from several batches of TY and Ritek discs, which I've never had this many problems with before.

I take in mpv file from Procoder and wav. I get WS to encode the wav to AC3 and it multiplexes and gets to the start of burning and then just sits there on 0% until I reboot the pc, WS is shown as running, but it can sit there for hours and get nowhere and I can't use other programmes or shut down WS or the pc when this happens, I have to hard re-set it.

I have been through and installed the updates, including the burning one.

Today it burned one, then as I wanted to make a change it then failed on the second, third, fourth. 5th has just burned.

It makes no odds if I make dvd folders or an ISO, it will not burn either of those in just the same quantity.

I'm just going to update my profile with my new pc details.

It never had this problem on the old system.
I clean installed XP pro SP2 on one hard drive.
I have Canopus Edius 4.5, procoder, imaginate, adobe photoshop/audition, cdex, sure thing and epson dvd labelers, and that's about it for programmes I think.

All drivers etc are up to date, moptherboard bios done.
Devil
Posts: 3032
Joined: Fri Mar 18, 2005 8:06 am
Location: Cyprus

Post by Devil »

Have you tried burning an avi dv file? If so, with what result?
[b][i][color=red]Devil[/color][/i][/b]

[size=84]P4 Core 2 Duo 2.6 GHz/Elite NVidia NF650iSLIT-A/2 Gb dual channel FSB 1333 MHz/Gainward NVidia 7300/2 x 80 Gb, 1 x 300 Gb, 1 x 200 Gb/DVCAM DRV-1000P drive/ Pan NV-DX1&-DX100/MSP8/WS2/PI11/C3D etc.[/size]
skier-hughes
Microsoft MVP
Posts: 2659
Joined: Thu Jul 21, 2005 10:09 am
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: gigabyte
processor: Intel core 2 6420 2.13GHz
ram: 4GB
Video Card: NVidia GForce 8500GT
sound_card: onboard
Hard_Drive_Capacity: 36GB 2TB
Location: UK

Post by skier-hughes »

I don't have any data burning software installed on the pc at the moment.
Nero never worked well for me, always interfered with WS.
I've got deep burner installed on my other partition, when I've finished converting the current project I'll boot into the other system and try that.

I don't connect to the net with this pc and can't install MF without that.

I am using the same batch of dvds to burn 50 sets of 4 dvds and have had only one failure in that group, taking from the same lots of dvds that I've had todays failures with.
Devil
Posts: 3032
Joined: Fri Mar 18, 2005 8:06 am
Location: Cyprus

Post by Devil »

Sorry, I didn't express myself well. Have you tried making a WS2 project from a dv avi clip? If so, with what result?
[b][i][color=red]Devil[/color][/i][/b]

[size=84]P4 Core 2 Duo 2.6 GHz/Elite NVidia NF650iSLIT-A/2 Gb dual channel FSB 1333 MHz/Gainward NVidia 7300/2 x 80 Gb, 1 x 300 Gb, 1 x 200 Gb/DVCAM DRV-1000P drive/ Pan NV-DX1&-DX100/MSP8/WS2/PI11/C3D etc.[/size]
skier-hughes
Microsoft MVP
Posts: 2659
Joined: Thu Jul 21, 2005 10:09 am
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: gigabyte
processor: Intel core 2 6420 2.13GHz
ram: 4GB
Video Card: NVidia GForce 8500GT
sound_card: onboard
Hard_Drive_Capacity: 36GB 2TB
Location: UK

Post by skier-hughes »

Data dvd burned fine.
I can try making a dvd video from a dv.avi file, but I have never done it that way, for the last 4 years or so I've made thousands using procoder first.

Graham
skier-hughes
Microsoft MVP
Posts: 2659
Joined: Thu Jul 21, 2005 10:09 am
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: gigabyte
processor: Intel core 2 6420 2.13GHz
ram: 4GB
Video Card: NVidia GForce 8500GT
sound_card: onboard
Hard_Drive_Capacity: 36GB 2TB
Location: UK

Post by skier-hughes »

It's sat there stuck at 0%.........
So no different using dv.avi source files.

Graham
sjj1805
Posts: 14383
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operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

You have a dual boot system. Could I confirm this is occurring on your XP system rather than Vista?

If it's with XP then regarding your dual boot, again I am just wondering how you've set up that dual boot. If you've set it up the traditional way where you have a dual boot menu and select which operating system you wish to run, then it is possible that XP can be affected by Vista (possibly setting security issues).

You might be interested in my dual boot method
Dual Boot the Steve Jones method. - This ensures two (or more) independent operating systems.
I take it you've also checked the Windows Error Log, checked for updated firmware for the burner. Another possible area of investigation is the IDE leads. You mention this is a newly built system, it is possible that either the leads are faulty - imagine a hairline crack causing an intermittent fault.
Another possibility - caught me out a few times due to my removable drives - is that although the IDE cables look like they have a solid connection, a firm press with the thumbs has on more than one occasion cured problems on my system - especially when doing something heavy on the system such as capturing or rendering.
skier-hughes
Microsoft MVP
Posts: 2659
Joined: Thu Jul 21, 2005 10:09 am
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: gigabyte
processor: Intel core 2 6420 2.13GHz
ram: 4GB
Video Card: NVidia GForce 8500GT
sound_card: onboard
Hard_Drive_Capacity: 36GB 2TB
Location: UK

Post by skier-hughes »

Sorry Steve, missed changing the dual boot in my profile.

It now dual boots between the old XP Pro installation and the fresh new installation, as Vista has been launched and my testing over for the time being, I scratched Vista in favour of a fresh XP Pro, so that I could save my old XP Pro in case I had trouble with installing any of the programmes etc.

Which has given me an idea, I haven't tried booting into that XP to see if it works the same with that WS installation, I'll try that in a bit.

I have had the other hdd disconnected and same problem.

I have tried swapping the leads from my office pc, same result.

I also have banks of dvd duplicators and I've taken a drive from there and put it in the pc and got the same result from that.

I'm sure I've removed any possibility of hardware failure, it has to be something interfering with the programme, but with hardly anything on in the way of software, and nothing different to before, I'm at a loss.

All drives have up to date firmware.

Graham
skier-hughes
Microsoft MVP
Posts: 2659
Joined: Thu Jul 21, 2005 10:09 am
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: gigabyte
processor: Intel core 2 6420 2.13GHz
ram: 4GB
Video Card: NVidia GForce 8500GT
sound_card: onboard
Hard_Drive_Capacity: 36GB 2TB
Location: UK

Post by skier-hughes »

It appears to always burn the first time correctly, then after that it's hit and miss.
Just burned a test copy of a disc, all ok.
Went to burn a second copy, it's stuck on 0% again.
I can also tell when it's not going to do anything as the time counter also remians at zero.

Now to boot in to the other XP and test.
skier-hughes
Microsoft MVP
Posts: 2659
Joined: Thu Jul 21, 2005 10:09 am
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: gigabyte
processor: Intel core 2 6420 2.13GHz
ram: 4GB
Video Card: NVidia GForce 8500GT
sound_card: onboard
Hard_Drive_Capacity: 36GB 2TB
Location: UK

Post by skier-hughes »

first disc now burning...... I don't know whether to hold my breath or not :)
skier-hughes
Microsoft MVP
Posts: 2659
Joined: Thu Jul 21, 2005 10:09 am
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: gigabyte
processor: Intel core 2 6420 2.13GHz
ram: 4GB
Video Card: NVidia GForce 8500GT
sound_card: onboard
Hard_Drive_Capacity: 36GB 2TB
Location: UK

Post by skier-hughes »

Two discs burned from dvd folders.
Will try a third.

But I need to get an extra folder into this project, whicvh I can't figure out how to do using the dvd folders.
I'll try making an ISO.

Graham
GeorgeW
Posts: 2595
Joined: Sat Dec 11, 2004 5:25 am

Post by GeorgeW »

skier-hughes wrote:Two discs burned from dvd folders.
Will try a third.

But I need to get an extra folder into this project, whicvh I can't figure out how to do using the dvd folders.
I'll try making an ISO.

Graham
I'd suggest making the ISO (from the start -- including the extra folder). Then just burn the ISO image for each copy...

Regards,
George
skier-hughes
Microsoft MVP
Posts: 2659
Joined: Thu Jul 21, 2005 10:09 am
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: gigabyte
processor: Intel core 2 6420 2.13GHz
ram: 4GB
Video Card: NVidia GForce 8500GT
sound_card: onboard
Hard_Drive_Capacity: 36GB 2TB
Location: UK

Post by skier-hughes »

George,
Just made an ISO and burned it, including the extra folder, so that's one problem out of the way :)

Now to find out why WS keeps crashing on the burning.

My old copy of WS, or rather the copy installed on my original XP drive has burned 5 copies of the disc without hassle. It has burned a dvd folder copy and an ISO copy.

Looks like another re-install of WS. :(
GeorgeW
Posts: 2595
Joined: Sat Dec 11, 2004 5:25 am

Post by GeorgeW »

You mentioned that all drivers/BIOS are up to date -- does that include the latest DVDWS Patches?

Do you have any of those packet-writing programs running?

Regards,
George
skier-hughes
Microsoft MVP
Posts: 2659
Joined: Thu Jul 21, 2005 10:09 am
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: gigabyte
processor: Intel core 2 6420 2.13GHz
ram: 4GB
Video Card: NVidia GForce 8500GT
sound_card: onboard
Hard_Drive_Capacity: 36GB 2TB
Location: UK

Post by skier-hughes »

Yes, all updates for WS installed.

No packet writing programmes installed let alone running :)

I seem to have a problem with sure thing dvd printing programme as well now. This is the only programme I didn't have before, as I've just taken delivery of a new printer.

Don't know how they might interfere, but WS crashing has caused Surething to crash and it now says it needs re-installing??????

I think a fresh install of XP and then a careful install of programmes and testing to see what is causing the trouble. Something I could do without with the amount of work I've got on at teh moment.


Surething has re-installed ok, and is now printing some discs.