Problems getting V.S 11 runnig

[NeonXero]

I've downloaded VideoStudio 11 a few days ago, and it installs fine. However, when I try to run the program, it loads for a little bit, then an error message comes up.




I reinstalled the program multiple times, but it never worked. I even re downloaded the setup from the site a few times. I have Windows XP that is only about 3 yrs old, and I already have all the updates recommended to get this started.

Thank you, if you can help

[Ron P.]

Welcome to the forums,

Well since you have updated everything including the most current DirectX (9c dated July 2007), have reinstalled (hopefully the Complete un-install/re-install ), and still the program crashes, I'm not real sure what may be causing it. I do know that Ulead's products do leave a lot of files behind. Several are shared in a Common directory. When you just uninstall from the Control Panel, these files may not get removed, and then may still pose a problem, when you re-install.

I'm able to run VS11+ on my XP machine without it crashing. You can see my System specs by pressing the System button below.

Please complete your System Information in your profile. Clicking on this button --> will take you to a short tutorial, explaining how to find and complete that information. This way it will always be available, and will save you from retyping it in the future.

Obviously there's something about, or installed on your system, and not on mine, that VS does not like. Try shutting down as many tasks, processes as possible. Some of us even have a special hardware profile, where only the bare essential processes are running.

You might want to review Steve's tutorial on Creating a Video Editing Profile.

[wayne16]

Hi,

I have exactly the same problem as you.

Could you give us a list of other software that you have installed on your computer at this time.
(You can see mine under the heading- 'Videostudio 11 plus.. error message on start-up' in this forum)

I'm thinking it may be a conflict with a program that we both have installed, so it might help to compare.

If I can't sort it out I am going to buy Pinnacle Studio 11 - does the same thing anyway - just a bit more expensive


Wayne

[NeonXero]

Hey, and thanks for the welcome.

I got as much info about my system I could down. I have a McAfee Security Center installed on my computer, does that happen to interfere with anything?