The serial number you entered is already registered

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roycymru

The serial number you entered is already registered

Post by roycymru »

Hi

I have just installed Videostudio 11 Plus bought from an e-mail reseller who says they are official sellers of Corel products. However when I have tried to register Video Studio 11 plus it says "The serial number you entered is already registered". Which makes me suspicious. I have contacted the seller again and they insist it is a genuine product. Is there any other reason (apart from the product not being genuine) that I would get this message?

(plus does anyone have an E-Mail for Technical Support who I can contact, as until I register I can't officially query this?)

Thanks
Black Lab
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Post by Black Lab »

sjj1805
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Post by sjj1805 »

Serial numbers are unique.
I would also examine your disc to make sure it is not a copy.
It should be like any other commercially made disc with a shiny silver surface.
roycymru

Post by roycymru »

Thanks. The disk is nice and shiny and looks new. I have managed to get in contact with Technical support and they say my serial number is already registered to 2 other users. I am getting back to the seller!
Black Lab
Posts: 7429
Joined: Wed Dec 15, 2004 3:11 pm
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
Location: Pottstown, Pennsylvania, USA

Post by Black Lab »

You should also report the seller to Ulead.
Clevo
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Post by Clevo »

roycymru wrote:Thanks. The disk is nice and shiny and looks new. I have managed to get in contact with Technical support and they say my serial number is already registered to 2 other users. I am getting back to the seller!
What's probably happened is that it has been sold... installed on a PC...returned and sold again...returned and sold again.
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