VS11-Vista-New PC - Burning DVD - "Unspecified Error [5

Moderator: Ken Berry

Post Reply
aliendaddy

VS11-Vista-New PC - Burning DVD - "Unspecified Error [5

Post by aliendaddy »

Hi everyone,

I am a newbie, just bought a new Acer PC with Vista. I upgraded my VS8 to VS11 to work with Vista yesterday via the online upgrade. I have successfully created my first project with some MPGs, JPGs, a little music and 3 or 4 transitions and I am looking to burn a DVD. I successfully burned a DVD for this project yesterday, but today when I am burning a DVD from the same project, I am getting an error.

I am creating a very basic DVD of my project, single menu item, the video is only about 10 minutes long.

By watching the DVD creation screen, the project is about 60% done, it has just finished creating "menu transitions", and I get this lousy error:

Unspecified Error
[5:0:0]

The program doesn't crash, it just goes back to the disk burner screen.

This is really disappointing, to say the least.

Has anyone seen or heard of this?

Thanks in advance,

Mike Thompson
Ottawa, Ontario
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Post by Ken Berry »

Others have reported problems when they have used some of those special menu animation effects. I have never used them and so have not had the problem. I know this does not answer the question of why it worked once, but not the second time. But try making a menu without the menu transitions.

Also, you might want to render your project (Share > Create Video File > DVD) *before* you even open the burning module. Then, when that new DVD compatible mpeg-2 is produced, close your project by opening a new one. Don't bother giving it a name -- the objective is merely to clear the timeline.

Then go to Share > Create DVD to open the burning module. Use the Add Media button to insert your new mpeg-2 in the burning timeline. Make sure 'do not convert compliant mpeg files' is ticked in the middle of the three icons in the bottom left of the burning screen. Then, as I suggested, make a menu without animations... And let us know what happens.
Ken Berry
aliendaddy

Success!

Post by aliendaddy »

Ken Berry wrote:Others have reported problems when they have used some of those special menu animation effects. I have never used them and so have not had the problem. I know this does not answer the question of why it worked once, but not the second time. But try making a menu without the menu transitions.

Also, you might want to render your project (Share > Create Video File > DVD) *before* you even open the burning module. Then, when that new DVD compatible mpeg-2 is produced, close your project by opening a new one. Don't bother giving it a name -- the objective is merely to clear the timeline.

Then go to Share > Create DVD to open the burning module. Use the Add Media button to insert your new mpeg-2 in the burning timeline. Make sure 'do not convert compliant mpeg files' is ticked in the middle of the three icons in the bottom left of the burning screen. Then, as I suggested, make a menu without animations... And let us know what happens.
Fantastic! I tossed the fancy transitions (for now) and rendered an MPEG-2 file successfully. (about 400Mb). Then, I closed the project, started a new blank one and imported my MPG back in, nice and clean. I selected the default menu (for now) and successfully burned a DVD.

Thank you very much for the walk thru. I'm learning how this software and rendering process works now, and it is making more sense. I will try a new project with a few transitions in it, and select a slightly fancier menu layout and try again to see of that is causing my issue. I will do the rendering and burning in separate processes however, since your explanation of burning in a clean timeline seems to work so well.

Thanks again, and regards from Canada.

Mike Thompson
Ottawa, Ontario
RocaWear_Chulo

Post by RocaWear_Chulo »

I too have the same problem when trying to make the DVD.
I tried rendering first and going back as advised but still no luck.
I also took all the effects out of the main menu, and I still get that unspecified error.

Please Help Me!!!!!!
:shock:

Thanks
Eddie
RocaWear_Chulo

Post by RocaWear_Chulo »

actually when I try to make the video file first, I get the error saying fail to load library
User avatar
Ron P.
Advisor
Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Post by Ron P. »

Welcome to the Forums Eddie,

First we are going to need some more information. Please view This Thread, it provides a guideline to the specific information needed to help you.

This becomes especially important, since things work so differently between Vista and XP.
Ron Petersen, Web Board Administrator
TubaDad
Posts: 204
Joined: Fri Dec 10, 2004 2:51 pm
Location: Corpus Christi, TX USA

Post by TubaDad »

I have had a very similar problem to Eddie. I have learned to work around it, but hope to find the reason and solve it when time permits.

Eddie, I got that error message when I was trying to render a video where I was using random transitions. The problem I had is that when I reloaded VS11+, I had to do it a few times for various reasons, it did not have the library files for all of the transitions. Not related to the menu effects, this is the transitions between clips. When I removed all of the transitions from my project it would render fine. What I ended up doing, which was painful because I was creating an 1,800 transition clip, was to verify every transition before going to render. When I would click on the transition and run it to make sure it would work. I found that if the transition was faulty it would just show black when I clicked on it and not the clips. It was still painful.

I hope to reinstall, be lucky, and get all of the transitions loaded. But I did notice that everytime I had to reinstall I seemed to get les and less transitions.

I hate to think you are having the same problem. I don't think this is very common, because I have not seen many things like this on the forum. Your reference to "failed to load library" was the key for me.
Bruce Bennett

VideoStudio 11+ (started with VS5)
PhotoImpact 12 (started with PI11)
Post Reply