can't install updates (says VS8 is not installed)

gobirding · Post by **gobirding** » Mon Mar 28, 2005 11:15 pm

I spent nearly a month on the trial version of VideoStudio 8, and I finally purchased the full license. Today, I was trying to install the update patches (Daytime Saving patch, VS8 update patch, & GDI patch). But, somehow, I couldn't install them. The error message says that the VS8 is not installed on the machine and that I would have to install the program first.

Strangely, I don't have any problem opening the VS8 application. But it seems that the patches can't find my VS8.

I tried un-installing and re-installing the program, but it didn't help. I already e-mailed the Tech Support, but I have an urgent project this week, not to mention that the daylight saving starts next weekend. So, I am in a big rush to fix this problem.

Can anyone suggest what to do next? I'd appreciate any help...

stephen · Post by **stephen** » Sat Apr 02, 2005 10:15 am

Dont install the updates - they cause an audio out of sync problem.