Capturing Video in VideoStudio 11+

mark one · Post by **mark one** » Sun Jul 22, 2007 11:55 am

I bought this program recently but when i try and capture video I get a message

failure to initialize the video capture plug ins, another program may be using it
open driver failed
cannot create the video capture filter

Any advice please

Edited to say I can capture video in other applications

sjj1805 · Post by **sjj1805** » Mon Jul 23, 2007 3:48 am

Please view the following links:
Please read this before posting

Please click here -->

so that we can then view your system specifications.

mark one · Post by **mark one** » Mon Jul 23, 2007 12:28 pm

Thank you for the pointer

However I shouldn't be expected to wade through past posts and manuals the software SHOULD BE WORKING other software does

OS XP Pro SP2
Motherboard AK79G-1394
Graphic Card NVidia GeoForce4 MK420
Sound Card Nvidia NForce Onboard
Processor AMD Athlone XP 2400+
Hard Drive 300GB & 2 x 160GB
Memory !GB

i am trying to transfer video tapes

TubaDad · Post by **TubaDad** » Mon Jul 23, 2007 1:01 pm

However I shouldn't be expected to wade through past posts and manuals the software SHOULD BE WORKING other software does

Mark, I think you are missing one important point when asking for help here. This is a user supported board, not a company supported board. We don't work for InterVideo/Ulead, we just have experience (at varying levels) with the products.

You are going to need to share more information. You say that you are capturing from video tapes, what is the capture card that you are using?

Post by **Ken Berry** » Mon Jul 23, 2007 1:03 pm

If what you mean by 'video tapes' is analogue VHS tapes, then I am afraid that VS11 has a certified bug which prevents any capture from analogue sources and analogue source material. For some silly reason, Corel/InterVideo, after they took over Ulead last year, decided to change the various capture plug-ins that had worked in previous versions of Video Studio. They substituted a single InterVideo capture module, which apparently cannot deal with analogue. Whether this aspect was tested or not before release, I have no idea, though I *do* have some suspicions!! I am another unhappy camper in this regard, though luckily, in my case, I have VS10+ on another XP computer which works just fine capturing analogue material.

We understand that Corel is working on a patch for VS11 which should correct this and other problems. But we don't know when it will appear. Hopefully soon.

mark one · Post by **mark one** » Mon Jul 23, 2007 5:10 pm

Thanks again

This really bugs me about software companies they release product with faults and get away with it

They should be prosecuted

mark one · Post by **mark one** » Mon Jul 23, 2007 5:13 pm

TubaDad wrote:
However I shouldn't be expected to wade through past posts and manuals the software SHOULD BE WORKING other software does
Mark, I think you are missing one important point when asking for help here. This is a user supported board, not a company supported board. We don't work for InterVideo/Ulead, we just have experience (at varying levels) with the products.

You are going to need to share more information. You say that you are capturing from video tapes, what is the capture card that you are using?

Apologies I thought it was part of Ulead as I followed a link from their technical support page

Anyone got a technical support email to Uleaded please as I can not find one

Post by **Ken Berry** » Tue Jul 24, 2007 12:24 am

Have you registered the program? Only registered users can seek technical support. The email link appears when you have logged in.