cannot capture film onto ulead from camcorder

gianni 41 · Post by **gianni 41** » Sat Jul 21, 2007 6:42 am

Can someone please help me, I have a jvc gr-d35aa camcorder, xp windows service pack 2, and ulead studio 8 program. Approx 9-10 months ago my computer wanted to update itself so I updated my computer, before doing so I was able to capture my movies from camcorder to ulead , now after downloading the updates the ulead does not recognise the camcorder. It keeps saying that the is no device. I'm at witts end, I have done nothing different appart from downloading the updates. I'm not good with computers or computer talk (i'm a computer illiterate). I have some old super 8 movies i would like to put onto dvdsso any help would be appreciated. Thank you gianni 41

Post by **Ken Berry** » Sat Jul 21, 2007 7:08 am

I have had difficulty even finding any references to your camera. Can you confirm that it is a mini-DV digital camera?

If it is, how are you trying to connect it to your computer? It should be done only via the Firewire connection, not the USB one. Look up the camera manual to find where the Firewire port is.

Also, what are you playing the super 8 films in -- where you just playing them on a screen and filming them with the video camera?

gianni 41 · Post by **gianni 41** » Sat Jul 21, 2007 7:19 am

Ken, i have a gr-d53aa digital video camcorder. yes i'm using a firewire connection and with the super 8 movies i'm just playing them on a white board. thank you for helping
regards Gianni

Post by **Ken Berry** » Sat Jul 21, 2007 7:54 am

Can you check in Tools > Change Capture Plug-in to make sure it is set for the Direct Show Capture Plug-in (which is what is used for DV capture).

gianni 41 · Post by **gianni 41** » Sat Jul 21, 2007 9:38 pm

Ken I have checked that it is set for the direct show capture plug-in, still nothing.

sjj1805 · Post by **sjj1805** » Sun Jul 22, 2007 6:28 am

Try
1. Camcorder turned OFF
2. Start VideoStudio
3. Goto the capture tab
4. Turn the camcorder ON in Playback mode
a message box should pop up stating a new device has been detected do you wish to use it.

Has this cured the capture problem?

Regarding the Super 8 films you may be interested in
Converting Super 8 films (This was written using Version 9)

gianni 41 · Post by **gianni 41** » Mon Jul 23, 2007 8:40 am

To sjj1805, I tried that but all it said was " either no video capture driver is installed in this system, or no device is connected".

tyamada · Post by **tyamada** » Mon Jul 23, 2007 1:14 pm

Video Studio is dependent on your operating system, if it doesn't detect your camera you won't be able to use it.

Turn your camera off but make sure you have it connected to your computer via your Firewire connection.
On Windows Xp go to your desktop and right click on My Computer, select manage. This will open the Computer Management page, select Device Manager. Once you see the devices listed turn on your camcorder. You should hear a ding and the camera will show up as a video camera.

If nothing happens there might be something wrong with your Firewire ports on your camera or computer and/or your cable.

The best way to check to see if your camera and cable are ok is to connect it to another computer and see if it recognizes the device.

Once the camcorder is in the device manager you should be able to use in Video Studio.

gianni 41 · Post by **gianni 41** » Tue Jul 24, 2007 7:26 am

Hi Tyamada, I tried what you have suggested and my computer did nothing, no ding and did not show up. My next trick is to go to mates house and use his computer and see if that works it might take a couple days. Thanks.

Clevo · Post by **Clevo** » Tue Jul 24, 2007 11:28 pm

Hi Gianni... make sure your PC is uptodate.

I had a similar problem till I discovered I had a bad Firewire port. I went and bought a Firewire PCI expansion card for $au20 and it sorted my problem out. Easy to install.

gianni 41 · Post by **gianni 41** » Wed Jul 25, 2007 8:11 am

Hi Clevo, Thank you very much. Where do I get a Firewire PCI expansion card?

Post by **Ken Berry** » Wed Jul 25, 2007 8:27 am

We don't know where in the world you live. But any computer shop is likely to stock Firewire PCI cards. You just have to have a spare PCI slot on your motherboard. After opening the computer case, you insert the card in the slot, screw the back plate to the computer, and connect your camera with the cable that normally comes with the card these days.

When you buy the card, check to make sure you have the right sort of cable: it will normally be one with a small 4 pin firewire plug at one end, for the camera, and a bigger 6 pin one at the other for the computer. Sometimes the Firewire card will have two large slots and one smaller slot, so a 4 pin to 4 pin cable will also work on those.

I am not sure what happens when your computer uses the more recent PCI Express, but imagine there would be a similar arrangement. I also have not idea about the cost of cards for PCI Express. But I can confirm that, like Clevo, I paid only $20 for each of two Firewire cards I bought in the last 6 months.

gianni 41 · Post by **gianni 41** » Wed Jul 25, 2007 1:24 pm

to tyamada, I went to a mates place and tried his computer and nothing happened. I also bought a new firewire cable still nothing. Someone has mentioned about downloading an upgrade on the firewire drive is that possible? If so what do I download?

Post by **Ken Berry** » Wed Jul 25, 2007 1:37 pm

The firewire driver is a standard part of XP and Vista. If you have SP2 on XP or Vista, there is no "upgrade" that is a myth. If your camera did not work on your friend's computer, even with a new cable, then it seems to suggest that the firewire connection on you camera is faulty. And given the cost of camera repairs these days, that suggests a new camera might be cheaper...

tyamada · Post by **tyamada** » Wed Jul 25, 2007 4:08 pm

If your camera doesn't work with and new cable and on another computer, your firewire port on your camera is probably bad. You might have to get it serviced by JVC.

Is there a place or a menu item the enables your firewire port on the camera? Check your manual to see.