MF6 "Unspecified error" on burn

[nzfinpln]

I received a copy of MF3 with a Videomate USB capture card. These two worked together with no problems for 2 years. The Videomate software (ComproPVR2) would capture and create the mpg file and then I'd have the MF3 convert it and burn it to DVD. Other than Sonic - "Record Now" I've had no other burn software on my PC.
Just 4 days ago I upgraded the Videomate software to Compro DTV3 and that when the problem started. When MF3 got to the point of burning to disc it would come up with the message "Unspecified Error". When I clicked "OK" and then "Burn" again, I'd get the message that there was no disc (DVD) in the drive. I then have to re-boot to get the disc out as it freezes the drive. The disc is then unusable (corrupted or cannot be read).
I upgraded to MF6 did the patches and burner updates but still have the same problem. I even uninstalled the Compro DTV3 and re-installed the old version but the problem persists.
Specs:
Toshiba Laptop - Satellite
1.7GHZ
500RAM
70% free disc space
Burner: MATSHITA DVD RAM UJ- 820S (can't find driver update for this)

Just to clarify - everything was going fine for 2 years. Seems something has changed. System restores also hasn't help.

Any ideas greatly appreciated. Thanks in advance!

Best regards

Steve

[nzfinpln]

Additional information to my posting. The program report (Discmaker.txt)is displaying:
Error Code: 5213
If this helps?

Steve

[Ron P.]

The reason that DMF3 worked with ComproPVR2, is due to DMF3 being tweaked to work with it. That version is commonly known as SE (Simple Edition or Special Edition). When you upgraded ComproPVR, some files that the older version used were probably over-written. Generally when this occurs, about the only way to get things back to the way they were, is to do a "clean install". You need to go through after going to the add/remove in control panel, and uninstalling, and delete all traces of the program. This may include the registry. However if you are not familiar with the registry, I would caution against tampering with it. One little oops, and your system my not work.

I'm not familiar with ComproPVR, so I don't know which files would need to be removed.

[nzfinpln]

The reason that DMF3 worked with ComproPVR2, is due to DMF3 being tweaked to work with it. That version is commonly known as SE (Simple Edition or Special Edition). When you upgraded ComproPVR, some files that the older version used were probably over-written. Generally when this occurs, about the only way to get things back to the way they were, is to do a "clean install". You need to go through after going to the add/remove in control panel, and uninstalling, and delete all traces of the program. This may include the registry. However if you are not familiar with the registry, I would caution against tampering with it. One little oops, and your system my not work.

I'm not familiar with ComproPVR, so I don't know which files would need to be removed.

Hi Ron

Thanks for your feedback. This gives me some insight into what has happened. Sent Compro a message 2 days ago so hopefully not long before I hear something (??). Incidently, I also tried to get Windows Movie Maker going and it couldn't find my burner either.

Best regards

Steve

[Ron P.]

Since WMM can not see your DVD burner then it is possible a Windows issue. Try going to Control Panel>System>Hardware, then select Device Manager. In the Device Manager, locate your DVD burner, click on the "+" to expand it. Then right-click on your DVD burner and choose uninstall.

Now reboot your system. When windows restarts it should locate your DVD burner, and ask or tell you that it needs to install this "new" device.

One final thought, do you have any Packet writing utilities installed? These are programs that allow you to drag and drop files from your desktop to the DVD/CD burner, as if it were just another hard drive. Roxio and Nero, and Ulead have packet writing utilities. Some of these packet-writing programs hi-jack the burner and will not allow other applications to access it.

[nzfinpln]

Since WMM can not see your DVD burner then it is possible a Windows issue. Try going to Control Panel>System>Hardware, then select Device Manager. In the Device Manager, locate your DVD burner, click on the "+" to expand it. Then right-click on your DVD burner and choose uninstall.

Now reboot your system. When windows restarts it should locate your DVD burner, and ask or tell you that it needs to install this "new" device.

One final thought, do you have any Packet writing utilities installed? These are programs that allow you to drag and drop files from your desktop to the DVD/CD burner, as if it were just another hard drive. Roxio and Nero, and Ulead have packet writing utilities. Some of these packet-writing programs hi-jack the burner and will not allow other applications to access it.

Have re-installed driver but no progress. Don't have the packet writing software either. Have been through registry and cleaned out all that is compro. Still no luck.
Have also discovered that my Sonic Record Now program, that I'd previously used for burning, also no longer works. When I try to start it it comes up with - "All your drives are set to disable. On this system, in order to start Record Now, you must either physically remove your drive(s) or enable at least one drive".
I guess the question is how do I enable one drive? Would this help?

Best regards

Steve

[sjj1805]

Right¡Vclick My Computer, click Manage, and then click Device Manager. The Device Manager opens as shown in Figure 1 below

To view the status of a device:
Open Device Manager.
Double¡Vclick the type of device you want to view.
Right¡Vclick the specific device you want, and then click Properties.
On the General tab, under Device status is a description of the device status, as shown in Figure 2 below.

To enable a device:
Double¡Vclick the type of device that you want to enable.
Right¡Vclick the specific device you want, and then click Enable.

[nzfinpln]

As I'm fairly new at this please forgive me if I miss something that should be obvious!
OK, went to device manager located device as instructed, however it was already enabled and "working properly" (!!) Tried disabling it and re-enabling it (out of desparation really!) but still no burner.
Although the problem started when I did an upgrade I'm starting to wonder if the DVD burner itself has a fault?

Steve (now with less hair!)

[Ron P.]

That is possible, as having a loose cable. You could try shutting down your PC, then opening it up. Locate your DVD burner, and press on the IDE cable that plugs into the back, to make sure it is still seated firmly.

Have you tried placing a commercial DVD into the tray to see if it will at least play?

[nzfinpln]

That is possible, as having a loose cable. You could try shutting down your PC, then opening it up. Locate your DVD burner, and press on the IDE cable that plugs into the back, to make sure it is still seated firmly.

Have you tried placing a commercial DVD into the tray to see if it will at least play?

Hi Ron

My PC is a Toshiba laptop still under warranty so I think the next best step is fire back to them to check out. Yes, the interesting thing is that it still plays DVD's fine. Just seems to be a function problem when attempting to burn.
Oh well, there goes my opportunity to record this year's Tour de France. Will have to record to tape and convert it later.
Thanks so much for your and sjj1805's assistance. I've really valued your responses. Will post again if Toshiba are able to fix it.

Best regards

Steve