After 12 hours of working on a Photo it will not open now.

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LaDair

After 12 hours of working on a Photo it will not open now.

Post by LaDair »

Let me introduce myself, my name is LaDair and I'm one of your biggest fans and have even produced a Training Program that hundreds of Photographers have purchased from me to learn how to edit photos using PhotoImpact.

That is not to brag it's to point out I'm not a newbie at PhotoImpact and I have seen this happen a couple of times in 11 and I had hoped it was fixed in 12. And I found if I did not hit the "Save" request that came on screen and used only the file save I did not have a problem. Silly me, thought it was fixed and obviously it was not.

So after saving in the .ufo etension so I have all my layers and spending over 12 hours to create the final Photo I come back today and all I get is.

Error: 800:93:5118 Unable to open the file/ then the name of the file. The file is is over 40megs of information.

I need to get this file open or I have to recreate the entire thing from scratch. I've checked out FAQ and Knowledge Base and find no answers. I have on this machine XL - 10- 11 and 12. None of them will open the file.

By the way, I'm not bad mouthing PhotoImpact. I have PSP PS and Corel Draw Suite and I think over all PhotoImpact is the easiest and fastest editing program there is. I just think that if PhotoImpact was my product the number one thing I would do would be to insure my native extension would never have a problem like this.

Please advise before I kick my program down the street after pulling all of my hair out.

Thanks,

LaDair
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