Character problem and Videostudio 11+

Post by **lancecarr** » Tue Jul 03, 2007 6:59 am

Sorry I can't help Christian, that's the only trick I know!
I have no idea why that particular character alone is not cooperating!

Christian Alfredsson · Tue Jul 03, 2007 7:28 am

I have written to Support (6 days ago) but haven't got an answer yet.

Svuppe · Post by **Svuppe** » Tue Jul 03, 2007 7:46 am

Unfortunately, this copy/paste trick doesn't work with the danish characters either. And I can't try the Alt-num, as I have a keyboard without numeric keypad.

Christian Alfredsson · Tue Jul 03, 2007 8:12 am

U can use Num-lock and the alt-trick.

Svuppe · Post by **Svuppe** » Tue Jul 03, 2007 2:14 pm

I'm afraid not. I don't have a Num-lock either. The keyboard is a Logitech diNovo Edge. A really nice keyboard in most situations, but it does have its drawbacks (like in this case).

Christian Alfredsson · Tue Jul 03, 2007 2:24 pm

I have sent a reminder to support so I really hope they answer soon.

Post by **Ken Berry** » Wed Jul 04, 2007 4:52 am

I wonder then what is different about my set-up as I am just typing my messages into the Board default message box, not in another program and then cutting and pasting. And I seem to be able to type directly Å and å... Ditto with VS10 and VS11 titles...

And what is more, I can do it not only on this computer (with Vista Home Premium) but on another computer running XP Pro.

Can people actually see the correct symbol once I hit submit? (I can.)

Post by **Ken Berry** » Wed Jul 04, 2007 4:55 am

And to test Steve's observation that the symbol disappears if it is put in the Board's quote marks, I have just copied the symbols from my earlier message, and pasted it in between the quote marks, thus:

type directly Å and å...

sjj1805 · Post by **sjj1805** » Wed Jul 04, 2007 5:03 am

Yes we can see your symbols.
The symbols appear when I type them in they way you describe, but as soon as I submit the post they revert to what can be seen in my posts.

I guess it is just one of those computer mysteries!

Christian Alfredsson · Wed Jul 04, 2007 5:57 am

Still have the huge problem in Videostudio 11+

No answer from support.

It says answer within 24 hour or next buisness day.

micononos · Post by **micononos** » Wed Jul 04, 2007 8:33 am

Hi

I have the same problem with some french characters

But the problem only appears with my computer with Vista . It is working fine with XP

é is working but è is not ...
à is not working
ê is not working to

Even when trying with ALT 138 ALT 133 etc

It is a big problem for titles

How to do to have the corrects characters ?

weaver · Post by **weaver** » Wed Jul 04, 2007 8:48 am

According the ULEAD Help Desk they are not going to support characters besides the standard ASCII set.

It is very interesting because the 3D COOL supports more foreign characters than the VS does, but no-one is fully compatible with Windows character sets unfortunately....

Post by **lancecarr** » Wed Jul 04, 2007 8:59 am

Christian,
I was wondering what operating system you are using.
I have noticed on the net that there are reports emerging that VISTA does not fully support the ANSI character set in some foreign languages.
This could explain the reply "weaver" got from Ulead to some degree.

Ken, you have both systems and VS11. Could you try both systems to see if this is maybe a "vista" thing?

Christian Alfredsson · Wed Jul 04, 2007 9:28 am

I have Vista.

I will try it in Windows XP. Will install it in vmware right now

weaver · Post by **weaver** » Wed Jul 04, 2007 10:09 am

It does not work either on Vista nor on XP. And unfortunatly COREL DRAW also does not support all foreign characters....

Alludo USER to USER Web Board

Character problem and Videostudio 11+

Foreign characters