Dear InterVideo-Ulead-Community
Hope you can help me with my problem.
I have downloaded the testversion of Ulead VideoStudio 11 and installed it.
Everything works properly until it gets to the last screen where the video will be converted. During converting the video, after approximately 50-70 second, a pop up window appears with following message:
"Ulead VideoStudio
Undefined Error
[5:0:0]"
(same problem if i want to save it to my local hard drive!)
I have already checked by google if anybody has the same problem as me but at this time i could not find anything.
What i have done so far:
- Windows always up to date
- newest firmware to DVD burner, Sony DRU-710A BYX5
- checked for virus with "Kaspersky 6.0", everything ok
- checked with "hijackthis", everything ok
Any reply is highly appriciated
Thx brgds
bugsboony
Testversion Ulead VideoStudio 11, "Undefined error"
Moderator: Ken Berry
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Ron P.
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Welcome to the forums,
What are your Video File Properties? Right-click on a clip in the Library or on the timeline, select properties post them back here.
What is your Project Properties? Go to File menu>Project Properties, and post them too.
How are you getting the video into your PC, and from where did they come from? (Firewire, USB, download from the internet; Camcorder, internet, DVD).
What workflow are you using? It is recommended that you;
Capture, Edit, Share>Create Video File.
Start a new project or Clear the timeline.
Share>Create Disk, with an empty timeline.
In the Burn module, insert the newly created DVD Compliant MPEG2.
Build menus, add chapters ect., then either Create DVD Folders or Burn to Disk.
Some helpful Links:
A Recommended Workflow has been developed to help guide you through the mine-field of video editing, as it pertains to Ulead's VideoStudio Programs. They can be viewed here:
Recommened WorkFlow for VideoStudio
You might want to read through From Camcorder to DVD tutorial.
You might want to review Steve's tutorial on Creating a Video Editing Profile.
What are your Video File Properties? Right-click on a clip in the Library or on the timeline, select properties post them back here.
What is your Project Properties? Go to File menu>Project Properties, and post them too.
How are you getting the video into your PC, and from where did they come from? (Firewire, USB, download from the internet; Camcorder, internet, DVD).
What workflow are you using? It is recommended that you;
Capture, Edit, Share>Create Video File.
Start a new project or Clear the timeline.
Share>Create Disk, with an empty timeline.
In the Burn module, insert the newly created DVD Compliant MPEG2.
Build menus, add chapters ect., then either Create DVD Folders or Burn to Disk.
Some helpful Links:
A Recommended Workflow has been developed to help guide you through the mine-field of video editing, as it pertains to Ulead's VideoStudio Programs. They can be viewed here:
Recommened WorkFlow for VideoStudio
You might want to read through From Camcorder to DVD tutorial.
You might want to review Steve's tutorial on Creating a Video Editing Profile.
Ron Petersen, Web Board Administrator
-
bugsboony
Hello vidoman
Thank you for the reply!
Video File Properties:
Video:
- Videotyp: MPEG-2 Video
- Singlepicture together: 100 Pictures
- Properties: 24Bits, 720 x 576, 4:3
- Picturerate: 25.000 Pictures/Sek
- Datarate: Variable Bitrate (Max. 9000 kbps)
Audio
- Audiotype: MPEG-Audiolevel 2 Data
- Scanning total: 192 000 scannings
- Properties: 48000Hz, 16Bit, Stereo
- Level: 2
- Bitrate: 224kbps
Project Properties:
PAL (25fps)
MPEG-Files
24bits, 720 x 576, 25fps
Under half first
(DVD PAL), 4:3
Videofilerate: Variable (Max. 9000kbps)
Audiofilerate: 224kbps
MPEG-Audiolevel 2, 48KHz, Stereo
I get the video into my PC with a Camcorder (Sony DCR-HC37E MiniDV) by Firewire.
Workflow was:
- Capture, Edit, Share, Create Disc
Of course i will go through the links.
Thank you very much and have a nice weekend.
Greetings from Switzerland!
bugsboony
Thank you for the reply!
Video File Properties:
Video:
- Videotyp: MPEG-2 Video
- Singlepicture together: 100 Pictures
- Properties: 24Bits, 720 x 576, 4:3
- Picturerate: 25.000 Pictures/Sek
- Datarate: Variable Bitrate (Max. 9000 kbps)
Audio
- Audiotype: MPEG-Audiolevel 2 Data
- Scanning total: 192 000 scannings
- Properties: 48000Hz, 16Bit, Stereo
- Level: 2
- Bitrate: 224kbps
Project Properties:
PAL (25fps)
MPEG-Files
24bits, 720 x 576, 25fps
Under half first
(DVD PAL), 4:3
Videofilerate: Variable (Max. 9000kbps)
Audiofilerate: 224kbps
MPEG-Audiolevel 2, 48KHz, Stereo
I get the video into my PC with a Camcorder (Sony DCR-HC37E MiniDV) by Firewire.
Workflow was:
- Capture, Edit, Share, Create Disc
Of course i will go through the links.
Thank you very much and have a nice weekend.
Greetings from Switzerland!
bugsboony
-
lancecarr
- Advisor
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- Contact:
Hi Bugs,
Ron is probably getting much needed beauty sleep so allow me to take a look!
First, Your cam is a DV cam so by far the best way for you to capture is in the DV format and not MPEG2.
MPEG2 over the firewire will require your computer to transcode from DV AVI to MPEG2 "on the fly."
Now many computers can do this and maybe yours can too. BUT, there are many variables that can cause the process to fail.
Worse, it may appear that you have successfully captured to MPEG2 even when you play it back it on the computer.
However when it comes time to edit or render any "hidden" corruption will cause glitches in the process.
So read the links Ron gave you but bear in mind the possibility of hidden faults in the MPEG2 files.
Ron is probably getting much needed beauty sleep so allow me to take a look!
First, Your cam is a DV cam so by far the best way for you to capture is in the DV format and not MPEG2.
MPEG2 over the firewire will require your computer to transcode from DV AVI to MPEG2 "on the fly."
Now many computers can do this and maybe yours can too. BUT, there are many variables that can cause the process to fail.
Worse, it may appear that you have successfully captured to MPEG2 even when you play it back it on the computer.
However when it comes time to edit or render any "hidden" corruption will cause glitches in the process.
So read the links Ron gave you but bear in mind the possibility of hidden faults in the MPEG2 files.
-
Ken Berry
- Site Admin
- Posts: 22481
- Joined: Fri Dec 10, 2004 9:36 pm
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If you follow Lance's suggestion, you first capture to DV/AVI format (using, I suggest the Type 1 DV Encoder).
After editing, you first convert the project (as we recommend) to DVD compatible mpeg-2: Share > Create Video File > DVD.
Once you have your mpeg-2, save your project, then open a new one. Don't worry about a name for it -- the objective is just to clear the timeline.
Then you go to Share > Create Disc, insert your new mpeg-2 into the burning timeline, make your menu and burn. Also, make sure 'do not convert compliant mpeg files' is ticked in the middle of the three icons in the bottom left of the burning screen. You should not have to adjust any of the properties in the burn module.
I think you jumped the first conversion step, quite apart from capturing direct to mpeg-2. All sorts of possible errors can come in in either step.
Try it our way, and let us know what happened.
After editing, you first convert the project (as we recommend) to DVD compatible mpeg-2: Share > Create Video File > DVD.
Once you have your mpeg-2, save your project, then open a new one. Don't worry about a name for it -- the objective is just to clear the timeline.
Then you go to Share > Create Disc, insert your new mpeg-2 into the burning timeline, make your menu and burn. Also, make sure 'do not convert compliant mpeg files' is ticked in the middle of the three icons in the bottom left of the burning screen. You should not have to adjust any of the properties in the burn module.
I think you jumped the first conversion step, quite apart from capturing direct to mpeg-2. All sorts of possible errors can come in in either step.
Try it our way, and let us know what happened.
Ken Berry
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bugsboony
Hello everybody
Thank you very much to all involved!
Meanwhile, with your help, i am able to burn without any error message.
But unfortunately my standard DVD Player somehow can not read it!
The funny thing is that i can see 1 second of the video and then the TV-Screen freezes and the DVD-Player tries to continue without any success.
On my PC the DVD runs perfectly without any problems.
Might there be a problem with the output properties
Anyway, i will try to test if the DVD works on a friends standart DVD-Player.
Possible that my DVD-Player is the problem.
Will let you know asap.
Nice weekend to all
bugs
Thank you very much to all involved!
Meanwhile, with your help, i am able to burn without any error message.
But unfortunately my standard DVD Player somehow can not read it!
The funny thing is that i can see 1 second of the video and then the TV-Screen freezes and the DVD-Player tries to continue without any success.
On my PC the DVD runs perfectly without any problems.
Might there be a problem with the output properties
Anyway, i will try to test if the DVD works on a friends standart DVD-Player.
Possible that my DVD-Player is the problem.
Will let you know asap.
Nice weekend to all
bugs
-
Ken Berry
- Site Admin
- Posts: 22481
- Joined: Fri Dec 10, 2004 9:36 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Gigabyte B550M DS3H AC
- processor: AMD Ryzen 9 5900X
- ram: 32 GB DDR4
- Video Card: AMD RX 6600 XT
- Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
- Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
- Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
- Location: Levin, New Zealand
Burn your DVD at a slow speed. Do not use the disc's highest rated speed. For discs rated to burn at up to 12x, we usually recommend burning at 4x. If the disc rating is higher, then use the slowest speed your burner will allow e.g. it might be 6x for a 16x disc...
To put it very simply, this gives the burning laser more time to embed its signal more firmly in the blank disc, and thus give a greater chance of its being read by a large variety of players.
Other causes of problems in playback can be the player itself (more expensive brand name ones don't like home made DVDs very much). And it can also be the particular players don't like particular brands or types (+R or -R or RW) of discs very much. Some don't like particular colours of dye used on the disc!!
To put it very simply, this gives the burning laser more time to embed its signal more firmly in the blank disc, and thus give a greater chance of its being read by a large variety of players.
Other causes of problems in playback can be the player itself (more expensive brand name ones don't like home made DVDs very much). And it can also be the particular players don't like particular brands or types (+R or -R or RW) of discs very much. Some don't like particular colours of dye used on the disc!!
Ken Berry
-
bugsboony
Hey....
Was just at my brothers house. At his brand new Sony-DVD-Player, my video works without any problems!
Looks like that i need to buy a new one as well! (my old one is approx 5 years old and a no name brand). I am very happy that it is working now.
Now i would like to thank everybody involved. It was really amazing the quick and professional answers that were given to solve my problem.
Many many greetings from Switzerland
Best regards
bugsboony
Was just at my brothers house. At his brand new Sony-DVD-Player, my video works without any problems!
Looks like that i need to buy a new one as well! (my old one is approx 5 years old and a no name brand). I am very happy that it is working now.
Now i would like to thank everybody involved. It was really amazing the quick and professional answers that were given to solve my problem.
Many many greetings from Switzerland
Best regards
bugsboony